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Grand Park City Hall (SG Clean)

Photo gallery for Grand Park City Hall (SG Clean)

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Park Suite 1 King | Terrace/patio
Oasis Junior Suite 1 King | Terrace/patio

Overview of Grand Park City Hall (SG Clean)

VIP Access

Grand Park City Hall (SG Clean)

5-star property
Luxury hotel with outdoor pool, near Civil Defence Heritage Gallery

8.6/10 Fabulous

782 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
10 Coleman Street, Singapore, 179809

Room options

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 9 min walk
  • Gardens by the Bay - 26 min walk
  • Marina Bay Sands Casino - 29 min walk
  • Bugis Street Shopping District - 5 min drive
  • Raffles Place - 7 min drive
  • Singapore Flyer - 7 min drive
  • Marina Bay Sands Skypark - 9 min drive
  • FORMULA 1: F1 Race Route - Singapore - 9 min drive
  • Singapore Botanic Gardens - 12 min drive
  • Universal Studios Singapore - 19 min drive

Getting around

  • Changi Airport (SIN) - 26 min drive
  • Singapore (XSP-Seletar) - 26 min drive
  • Senai International Airport (JHB) - 71 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.7 miles/35 km
  • JB Sentral - 50 min drive
  • City Hall Station - 5 min walk
  • Bras Basah Station - 8 min walk
  • Clarke Quay Station - 8 min walk
  • Free local area shuttle
  • Free shopping centre shuttle

Restaurants

  • Wu Pao Chun - 2 min walk
  • Afuri - 2 min walk
  • Ajumma's - 2 min walk
  • Wine Bos - 3 min walk
  • Naughty Nuri's - 3 min walk

About this property

Grand Park City Hall (SG Clean)

Grand Park City Hall (SG Clean) puts you within a 10-minute drive of Orchard Road and Marina Bay Sands Casino. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli and a terrace are other highlights at this luxurious hotel. Fellow travellers say good things about the comfortable beds and location. The property is only a short walk to public transportation: City Hall Station is 5 minutes and Bras Basah Station is 8 minutes.

Languages

Chinese (Mandarin), English, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 343 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit or debit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.
  • Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 3 day prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: SGD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 38 for adults and SGD 19 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

City Hall Grand Park
City Park Grand
Grand City Hall
Grand City Park
Grand City Park Hall
Grand Park City
Grand Park City Hall
Grand Park City Hall Hotel
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Park Royal Singapore
Grand Plaza Singapore
Grand Park City Hall
Grand Park City Hall Sg Clean
Grand Park City Hall (SG Clean) Hotel
Grand Park City Hall (SG Clean) Singapore
Grand Park City Hall (SG Clean) Hotel Singapore

Frequently asked questions

Does Grand Park City Hall (SG Clean) offer free cancellation for a full refund?
Yes, Grand Park City Hall (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Park City Hall (SG Clean)?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Grand Park City Hall (SG Clean) on 3 Feb 2023 start from $231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Park City Hall (SG Clean)?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Park City Hall (SG Clean)?
Yes, there's an outdoor pool.
Are pets allowed at Grand Park City Hall (SG Clean)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Park City Hall (SG Clean)?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Grand Park City Hall (SG Clean)?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Grand Park City Hall (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (9-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Grand Park City Hall (SG Clean) and nearby?
Grand Park City Hall (SG Clean) has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Grand Park City Hall (SG Clean)?
Yes, there's an on-site restaurant. Nearby restaurants include Wine Bos (3-min walk), Naughty Nuri's (3-min walk) and Hoshino Coffee (3-min walk).
What's the area around Grand Park City Hall (SG Clean) like?
Grand Park City Hall (SG Clean) is in Downtown Singapore, a short 5-minute walk from City Hall Station and 9 minutes' walk from Orchard Road. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Good location
Was there on a Wednesday night. Arrived late. No food, no bar after 10pm!!!
Jan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Vern, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Oyut, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
A fantastic hotel in a superb location for exploring Singapore. The staff were excellent & very helpful. Also, the buffet breakfast sets you up for a day of walking!!
Ian, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Overcharged
I was overcharged for an extra night.
Arthur, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in a great location
Grand Park City Hall Hotel is in an ideal location in Singapore if you are planning to use MRT and do lots of shopping. Easy access from airport from the green line. Lots of shopping malls nearby Raffles City, Suntec, Marina Square. Can easily change to other MRT lines. Hotel staff is efficient. Check in is easy. I specially liked the automated light and temperature controls. House keeping is done on time. Only problems are that the rooms are small and the breakfast has very few options and their coffee is bland. If you are planning to stay for more than two days I recommend not to get hotel breakfast as it doesn’t worth the money.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

An Xmas treat - or so I thought
Solo travelling, and just overcoming a severe bout of gastroenteritis the morning of my booking, I booked somewhere as an Xmas treat for myself. I arrived and asked if my room had a bath tub (it didn’t) so I asked if there was one available. The receptionist (lady), who could clearly see I was visibly tired and still quite sick offered the upgrade complimentary - only to be overruled by her colleague. Honestly not a problem as I just really wanted to relax in a hot bath. Anyway, I got to the room to find the bath wouldn’t hold water so rang down to reception who said they would send someone up - 1 hour later (10pm) and still no one arrived so rang down again. Someone then arrived and told me it was fixed and proceeded to leave. Sadly, it wasn’t fixed and the same problem still existed but with the added sound effects of what could only be described as Niagara Falls emptying down the drain. I also tried to get room service as had been travelling all day but was told it wasn’t available due to an Xmas Eve brunch happening. Anyway, off to bed we go with a noisy fan that wouldn’t turn off - despite the high tech touch screen pad on the wall. After a night of hardly any sleep (albeit some due to my illness) I woke up for breakfast. Lots of offer but the hot food was lukewarm at best. Overall, from what I thought was going to be a very pleasurable and luxurious experience, it did not live up to expectations or the standards that the hotel promotes on their advertising.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ebony, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible Stay
This is an understaffed, under maintained hotel. Go at your own risk. I Checked in on 7th floor, on the 2nd day of my stay, house keeping “forgot” to clean up the room. When I complained at the reception, I was told that the reception can’t help it because the staff had left. When I insisted on sleeping in a clean room, I was asked to move my stuff to a new room on the 7th floor… I packed and carried my luggage only to realize that the door of that new room did not work. I was then allotted another room on 6th floor. This 6th floor room had a broken toilet flush and doesn’t stop flushing till after you have tried 6-7 times. Bfast is nothing to write home about.
Himanshu, 7-night trip
Verified Hotels.com guest review