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Puralã - Wool Valley Hotel & SPA

Photo gallery for Puralã - Wool Valley Hotel & SPA

Interior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Puralã - Wool Valley Hotel & SPA

Puralã - Wool Valley Hotel & SPA

4-star property
Mountain hotel in Covilhã e Canhoso with spa and outdoor pool

8.8/10 Fabulous

64 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Acesso À Variante - Serra Da Estrela, Covilha, 6201-909

Room options

About this area

What's nearby

  • In Covilhã e Canhoso

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 151 min drive
  • Covilha Station - 20 min walk
  • Fundao Station - 21 min drive

Restaurants

  • Restaurante Don Papao - 5 min walk
  • O Sopas - 14 min walk
  • O Lago - 16 min walk
  • Cá Se Bica - 18 min walk
  • Primor - 3 min drive

About this property

Puralã - Wool Valley Hotel & SPA

When visiting Covilha, Puralã - Wool Valley Hotel & SPA is a great choice to consider. You can visit the spa to indulge in massages, facials or aromatherapy, and Portuguese cuisine is served at Restaurante Piornos, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 5 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Racquetball/squash
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Children's slippers

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Natura Club Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurante Piornos – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30 per night

Parking

  • Self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

Also known as

Puralã Wool Valley Hotel Covilha
Turismo da Covilha
Puralã Wool Valley Hotel
Puralã Wool Valley Covilha
Puralã Wool Valley
Puralã Wool Valley Hotel SPA
Purala Wool Valley & Covilha
Puralã - Wool Valley Hotel & SPA Hotel
Puralã - Wool Valley Hotel & SPA Covilha
Puralã - Wool Valley Hotel & SPA Hotel Covilha

Frequently asked questions

Does Puralã - Wool Valley Hotel & SPA offer free cancellation for a full refund?
Yes, Puralã - Wool Valley Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Puralã - Wool Valley Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Puralã - Wool Valley Hotel & SPA?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Puralã - Wool Valley Hotel & SPA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Puralã - Wool Valley Hotel & SPA?
Yes. Self-parking costs EUR 5 per day. Electric car charging is available.
What are the check-in and check-out times at Puralã - Wool Valley Hotel & SPA?
You can check in from 3:00 PM - 3:00 PM. Check-out time is noon.
What is there to do at Puralã - Wool Valley Hotel & SPA and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Puralã - Wool Valley Hotel & SPA also has an outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Puralã - Wool Valley Hotel & SPA?
Yes, Restaurante Piornos offers Portuguese cuisine. Nearby restaurants include Restaurante Don Papao (5-min walk), O Sopas (14-min walk) and Restaurante Sporting (2.2 mi).

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

9.7/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Ofer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.
Adalberto, 3-night family trip
Verified Expedia guest review

4/10 Fair

So I rated it poorly because of check in staff. I had 2 rooms booked at same time but unfortunately a mistake was made with one of reservations and stated only one person. The staff was very nasty about it and made me pay $40 euros extra even though I showed them that rooms were booked at same time and it was a mistake. And also went on Expedia and showed them the room rate for that same day was half priced. What a nasty handling of this situation. I will NOT stay again ( and I go here twice a year since I have family there) . The rooms were nice and breakfast was very nice. The stay left a terrible taste in our mouths.
Adalberto, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was fantastic. Great rooms, amenities, parking and a great breakfast. Will definitely stay here again and again.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Haroon, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Bom hotel, excelente restaurante
Hotel simpático. Quarto básico, temperatura ambiente muito muito quente o que tornava o quarto desconfortável. Ter que ligar o ar condicionado no frio em pleno inverno não me parece que faça sentido. Seria agradável uma chaleira ou máquina de café no quarto. Piscina de bom tamanho e agradável mas cheia de famílias com muitas crianças e adultos sem regras (a saltar, chapinhar, gritar). Além disso com aulas de natação a decorrer. Ponto alto para mim foi mesmo o restaurante, staff atencioso, excelente apresentação, boa comida e bom preço.
Sara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muito bom..
SANDRA, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

li li, 1-night trip
Verified Hotels.com guest review