Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast.
On-site antigen/rapid COVID-19 testing is available for a EUR 38 fee.
At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.
Negative COVID-19 test result requirement applies to all guests aged 4 and over, and test must have been administered no more than 48 hours prior to check-in.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and COVID-19 Guidelines (WHO).