All hotels in Puerto Natales, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hostal Alcazar, Puerto Natales

3 stars3 stars
Manuel Balmaceda 722Puerto NatalesMagallanesChile
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.2 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Service
Fantastic service
22See all 22 Hotels.com reviews
From 168 reviewsTripAdvisor Traveller Rating

Hostal Alcazar, Puerto Natales

from $51
  • Double or Twin Room
  • Quadruple Room, Private Bathroom
  • Single Room
  • Double Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - midnight

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • No alcohol allowed onsite
  • Resort fee included

Also known as

  • Alcázar Hotel Puerto Natales
  • Alcázar Puerto Natales
  • Hostal Alcazar Hostel Puerto Natales
  • Hostal Alcazar Hostel
  • Hostal Alcazar Puerto Natales

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Room service (during limited hours)
  • Free reception
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Safe-deposit box at front desk

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Kitchen
More
  • Daily housekeeping

Hostal Alcazar, Puerto Natales’s small print

Also known as

  • Alcázar Hotel Puerto Natales
  • Alcázar Puerto Natales
  • Hostal Alcazar Hostel Puerto Natales
  • Hostal Alcazar Hostel
  • Hostal Alcazar Puerto Natales

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 22 reviews

Hostal Alcazar, Puerto Natales
Excellent4.0 / 5
Great location, comfortable rooms, friendly staff
I stayed at Alcazar before and after hiking in Torres del Paine. It's a few blocks away from the town center but the location actually makes it more ideal for backpackers due to the proximity of the bus terminal. You're looking at 5-10 min walk to/from the bus terminal, whereas it would be more like 20 min if staying in the town center. I was able to leave a bag with the Alcazar during my stay in TP for free, and use their laundry service when I returned. The rooms are as old as everything else in the area but still comfortable. Black-out curtains would be very welcome in these rooms, but otherwise it was sufficient. The owners are very nice people and try very hard to make their guests comfortable.
1 night trip
Hostal Alcazar, Puerto Natales
Fair2.0 / 5
Clean and Quiet
Great spot for a night in Puerto Natales. Staff was friendly and spoke English. Room was clean. Quiet.
1 night romance trip
Hostal Alcazar, Puerto Natales
Good3.0 / 5
Okay for one night
Okay accommodation for one night . The staff was not the best, I had to ask and explain several times what I needed - it wasn't a language issue as Spanish is my mother tongue
1 night trip

See all reviews

Hostal Alcazar, Puerto Natales

Is the description of this hotel not correct? Tell us