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All properties in Puerto Natales, Chile
1 room, 1 adult

Hostal Alcazar, Puerto Natales

3-star3 stars
Manuel Balmaceda 722, Puerto Natales, Magallanes, Chile

3-star hostal in Puerto Natales with restaurant, bar/lounge
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Great location
Good internet service
Breakfast can be improved
31See all 31 reviews
From 199 reviews

TripAdvisor Traveller Rating

Hostal Alcazar, Puerto Natales

from $64
  • Single Room
  • Quadruple Room, Private Bathroom
  • Double Room, 1 Double Bed (Habitacion doble 1 cama)
  • Double Room, 2 Twin Beds (Habitacion doble 2 camas)
  • Family Triple Room (Habitación Triple familiar)
  • Triple Room, 3 Twin Beds (Habitacion Triple 3 camas individuale)
  • Family Room (Habitacion familiar (5 personas))

What’s around Hostal Alcazar, Puerto Natales


  • Heart of Puerto Natales
  • Plaza de Armas - 0.8 mi / 1.3 km
  • Museo Histórico - 0.9 mi / 1.5 km
  • Puerto Natales Casino - 1.1 mi / 1.7 km
  • Mirador Cerro Dorotea - 1.8 mi / 2.9 km
  • Cerro Dorotea - 13.9 mi / 22.4 km
  • Mylodon Cave Natural Monument - 14.4 mi / 23.2 km
  • Mylodon Cave Natural Monument - 16.6 mi / 26.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 4.6 miles/7.4 km
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.3 miles/180.7 km
  • Free parking nearby
  • Limited parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts


  • 18 rooms
  • Arranged over 2 floors


  • Check-in time noon-midnight
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - midnight

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free nearby parking


  • Area shuttle *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • Computer station
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2004
  • Safe-deposit box at front desk
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Sleep well
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • Individually decorated
  • Separate dining area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
  • Daily housekeeping

Special features


Servicio de BAR - This bar specializes in southern cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Hostal Alcazar, Puerto Natales’s small print

Also known as

  • Alcázar Hotel Puerto Natales
  • Alcázar Puerto Natales
  • Hostal Alcazar Hostel Puerto Natales
  • Hostal Alcazar Hostel
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Natales
  • Alcazar Natales
  • Hostal Alcazar Puerto Natales
  • Alcazar Hotel Puerto Natales


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of CLP 16.000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 31 reviews

Hostal Alcazar, Puerto Natales
Very Good8.0
Well-priced hostel
Easy walk to hostel from bus station. Had everything we needed after a long day of travel,hot water, heat, restaurant. Easy check-in and check-out. Great place for overnight stay.
Amy, us1 night romance trip
Hostal Alcazar, Puerto Natales
Great hostal in Puerto Natales
We got 4 beds for 3 of us. The room is quite spacious. We got good information from the hostal. The breakfast was good. Also got laundry done. Very happy with the stay. Will definitely come back.
jungJi, usOther trip
Hostal Alcazar, Puerto Natales
Very Good8.0
clean, comfortable, and great staff
Room was clean and comfortable. Staff was personable and went above and beyond my expectations! Helped with luggage, came up with solutions for some last-minute travel problems, and even answered the phone late at night when my bus was held up at the border- and kept the front desk open after hours until I arrived. Close to the bus station, and not too long of a walk to the restaurants/shops in town. Used the hostel as a home base for traveling throughout Patagonia.
Erin, usOther trip
Hostal Alcazar, Puerto Natales
Small and wifi had problems
I am a pretty easy going traveler but I felt like the hotel was very small and the WiFi was not very good. It was an okay experience but there are better places in town for your money.
Troy, usOther trip
Hostal Alcazar, Puerto Natales
Very Good8.0
Great location, comfortable rooms, friendly staff
I stayed at Alcazar before and after hiking in Torres del Paine. It's a few blocks away from the town center but the location actually makes it more ideal for backpackers due to the proximity of the bus terminal. You're looking at 5-10 min walk to/from the bus terminal, whereas it would be more like 20 min if staying in the town center. I was able to leave a bag with the Alcazar during my stay in TP for free, and use their laundry service when I returned. The rooms are as old as everything else in the area but still comfortable. Black-out curtains would be very welcome in these rooms, but otherwise it was sufficient. The owners are very nice people and try very hard to make their guests comfortable.
Amy, us1 night trip

See all reviews

Hostal Alcazar, Puerto Natales

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