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All properties in Natales, Magallanes y Antartica Chilena, Chile
1 room, 1 adult

Hostal Alcazar, Natales

3-star3 stars
Manuel Balmaceda 722, Natales, Magallanes, 6160000, Chile

3-star hostal in Puerto Natales with restaurant and bar/lounge
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect® Rewards stamps here
Fantastic service
Great location
Delicious food
Good internet service

Hostal Alcazar, Natales

from $46
  • Single Room
  • Quadruple Room, Private Bathroom
  • Double Room, 1 Double Bed (Habitacion doble 1 cama)
  • Double Room, 2 Twin Beds (Habitacion doble 2 camas)
  • Family Triple Room (Habitación Triple familiar)
  • Triple Room, 3 Twin Beds (Habitacion Triple 3 camas individuale)
  • Family Room (Habitacion familiar (5 personas))
  • Standard Shared Dormitory, 1 Twin Bed, Private Bathroom, Ground Floor

What’s around Hostal Alcazar, Natales


  • Heart of Puerto Natales
  • Plaza de Armas - 16 min walk
  • Museo Histórico - 18 min walk
  • Puerto Natales Casino - 19 min walk
  • Costanera - 26 min walk
  • Mirador Cerro Dorotea - 27 min walk
  • Cerro Dorotea - 14 mi / 22.6 km
  • Mylodon Cave Natural Monument - 16.6 mi / 26.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts


  • 18 rooms
  • Arranged over 2 floors


  • Check-in time 1:00 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free nearby parking


  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • Computer station
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Safe-deposit box at front desk
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Sleep well
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • Individually decorated
  • Separate dining area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

Special features


Restaurant alcazar - This family restaurant specializes in pizza and serves breakfast, lunch, and dinner. A children's menu is available.

Hostal Alcazar, Natales’s small print

Also known as

  • Alcázar Hotel Puerto Natales
  • Chile
  • Aisen Region
  • Hostal Alcazar Hostal
  • Hostal Alcazar Natales
  • Alcazar Hotel Puerto Natales
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Hostal Natales
  • Alcázar Puerto Natales
  • Hostal Alcazar Hostel Puerto Natales
  • Hostal Alcazar Hostel
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Natales
  • Alcazar Natales
  • Hostal Alcazar Puerto Natales
  • Alcazar Hotel Puerto Natales


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of CLP 16.000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hostal Alcazar, Natales

  • Are pets allowed at Hostal Alcazar?
    Sorry, pets and service animals aren't allowed.
  • Is airport shuttle service offered by Hostal Alcazar?
    Yes, an airport shuttle is available. The charge is CLP 16.000 per vehicle roundtrip.
  • What are the check-in and check-out times at Hostal Alcazar?
    You can check in from 1:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hostal Alcazar?
    Yes, there's an onsite restaurant that serves pizza.

Recent reviews

Good 7.8 From 49 reviews

Very Good 8.0
Classic hostel stay, located over a pizza parlor
Hostal Alcazar was exactly what we needed to be, and then a little more. Pros: We had our own bathroom, breakfast was included, and we felt safe. Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown. Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.
Jonathan, us2 night trip with friends
Exceptional 10.0
Nice stay
Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.
Jason, us1 night romance trip
Very Good 8.0
A stop before and after Torres Del Paine
I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.
Craig, us1 night trip
Very Good 8.0
Well-priced hostel
Easy walk to hostel from bus station. Had everything we needed after a long day of travel,hot water, heat, restaurant. Easy check-in and check-out. Great place for overnight stay.
Amy, us1 night romance trip
Exceptional 10.0
Great hostal in Puerto Natales
We got 4 beds for 3 of us. The room is quite spacious. We got good information from the hostal. The breakfast was good. Also got laundry done. Very happy with the stay. Will definitely come back.
jungJi, usFamily trip
Very Good 8.0
clean, comfortable, and great staff
Room was clean and comfortable. Staff was personable and went above and beyond my expectations! Helped with luggage, came up with solutions for some last-minute travel problems, and even answered the phone late at night when my bus was held up at the border- and kept the front desk open after hours until I arrived. Close to the bus station, and not too long of a walk to the restaurants/shops in town. Used the hostel as a home base for traveling throughout Patagonia.
Erin, us1 night trip
Fair 4.0
Small and wifi had problems
I am a pretty easy going traveler but I felt like the hotel was very small and the WiFi was not very good. It was an okay experience but there are better places in town for your money.
Troy, us1 night trip
Good 6.0
Good for one night
This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.
Simon, gb2 night romance trip
Good 6.0
The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.
Gary, gb2 night romance trip
Good 6.0
Good stay for the price but not for light sleepers
Decent stay for the price. Only downside is that soundproofing was bad. You can hear the alarm clock and shower sound of your neighbour very clearly. Staff is helpful. Overall a decent stay
Glarence, sg2 night trip

Hostal Alcazar, Natales

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