The Imperial Hotel

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Balcony
Standard Room | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room | Room amenity
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of The Imperial Hotel

The Imperial Hotel

3.0 star property
City centre Ostend hotel with bar/lounge

7.0/10 Good

194 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bar
  • 24/7 front desk
Map
Van Iseghemlaan 76, Ostend, 8400
Main amenities
  • Near the beach
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Library
  • Multilingual staff
  • Luggage storage
For families
  • Television
  • Lift
  • Self-parking (surcharge)
  • Hairdryer

Choose dates to view prices

About this area

What's nearby

  • In Ostend City Centre

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 12 min drive
  • Brussels Airport (BRU) - 72.1 miles/116 km
  • Oostende Station - 14 min walk
  • Oostkamp Station - 20 min drive
  • Zedelgem Station - 20 min drive

About this property

The Imperial Hotel

3-star hotel in the heart of Ostend City Centre
The Imperial Hotel provides amenities, such as a library and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Multilingual staff
  • Guest reviews speak highly of the central location
Room features
All guest rooms at The Imperial Hotel offer comforts, such as Laptop workspace, as well as Guest reviews highly rate the overall comfort, size rooms at the property.
Other amenities include:
  • Wardrobes/cupboards, desks and phones

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (1 per room, up to 13 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 22 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Library

Accessibility

  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Television

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.50 per person (approximately)

Renovations and closures

The property is closed between 10 April and 1 May.

Pets

  • Pet deposit: EUR 25 per stay
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Self-parking costs EUR 22 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts major credit cards and cash.

Also known as

Imperial Hotel Ostend
Imperial Ostend
The Imperial Hotel Hotel
The Imperial Hotel Ostend
The Imperial Hotel Hotel Ostend

Frequently asked questions

Is The Imperial Hotel currently open?
The property is closed between 10 April and 1 May.
Does The Imperial Hotel offer free cancellation for a full refund?
Yes, The Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Imperial Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Imperial Hotel?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 13 lbs per pet. There's a charge of EUR 25 per pet, per day, and there's also a deposit of EUR 25 per stay.
Is parking offered on site at The Imperial Hotel?
Yes. Self-parking costs EUR 22 per day.
What are the check-in and check-out times at The Imperial Hotel?
You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM.
Is there an on-site casino at The Imperial Hotel?
No, this hotel doesn't have a casino, but Casino Kursaal (1-min walk) and Grand Casino Middelkerke (21-min drive) are both nearby.
Are there restaurants at or near The Imperial Hotel?
Yes. Nearby restaurants include Bistro Mathilda (3-min walk), Gelato Maxzim (3-min walk) and Koekoek (4-min walk).
What's the area around The Imperial Hotel like?
The Imperial Hotel is in Ostend City Centre, a short 1-minute walk from Casino Kursaal and 5 minutes' walk from Ensor Museum. Travellers say that the local area is very central perfect for shopping.

Overall score and ratings

7.0

Good

7.7/10

Cleanliness

7.2/10

Staff & service

6.9/10

Amenities

7.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

4/10 Fair

Liora, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jurate, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Imperial hotel
Friendly and accommodating at the front desk. Very helpful in letting us know where certain places were and recommends for places to eat Comfortable bed,clean and quiet.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Isaac, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mr Richard, 5-night trip
Verified Expedia guest review

4/10 Fair

Wouldn’t recommend expensive basic hotel
Expensive for what you get Stayed two nights thank goodness couldn’t stay any longer Payed for a double had two small very uncomfortable twin beds no view it was awful over looked the back of a building. Did not have a shower very small bath the toilet was practically sitting in the bath, lucky I’m small if I was a larger person would not of fit on the toilet. No extras tea coffee no shampoos, very basic. Staff not helpful or friendly. No parking One positive is the location good location in town and close to the beach. Overall I wouldn’t recommend Can get a much nicer hotel for the money
Gemma, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Worse I've ever stayed in
Probably the worst hotel I've ever stayed in the beds were very small and uncomfortable, the room also very small and the bathroom was very poorly designed with a see through door so no privacy and the toilet position was such that I didn't fit in the space. We will never be staying here again
Kevin, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Ostend, a surprise
A 1 night stay in Ostend, during an extended stay in Belgium. Hotel location excellent. Plenty of local eateries for all wallets around. Hotel reasonable, fixtures a little worn. Lovely breakfast, fresh croissants, fruit loaf. Price ok at 62€. If I was staying longer in Ostend, wouldn't stay here.
Elaine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel well situated for all amenities and the Xmas market if I have any criticism it’s that the bathroom is quite small. Every thing else was excellent
Martin, 1-night family trip
Verified Hotels.com guest review