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Art Hotel Aachen Superior, Aachen

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Am Branderhof 101AachenNRW52066Germany, 800-491-6126
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Excellent4.3 / 5
Service
Fantastic service
Comfort
Rather comfortable
Location
Great location
Value
Value for money could be better
110See all 110 Hotels.com reviews
From 203 reviewsTripAdvisor Traveller Rating

Art Hotel Aachen Superior, Aachen

Hotel Info: 866-539-8117

from $74
  • Double Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Art Aachen Superior
  • Art Hotel Aachen
  • Art Hotel Aachen Superior
  • Art Hotel Superior
  • Art Hotel Superior Aachen
  • Hotel Art Superior

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 7 for children (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per day

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Steam room
  • Sauna
Working away
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body treatments.

Art Hotel Aachen Superior, Aachen’s small print

Also known as

  • Art Aachen Superior
  • Art Hotel Aachen
  • Art Hotel Aachen Superior
  • Art Hotel Superior
  • Art Hotel Superior Aachen
  • Hotel Art Superior

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 7 for children (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per day

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 110 reviews

Art Hotel Aachen Superior, Aachen
Good3.0 / 5
Quiet hotel in residential area
My second stay at the hotel, and probably my last one. The hotel itself is fairly decent, very large rooms (looks like it might have been a retirement home at some point - based on the room layout - basically a kitchenette, a really large wheelchair friendly bathroom and a reasonably sized bedroom. The beds are unusually hard, which isn't necessarily bad. Always make a reservation for two people, it costs the same as one and you actually get two pillows. The internet is catastrophic, slow and often down. The staff is somewhere between non-caring and oblivious about this. One evening when the internet went down (as in the hotspots went off the air) I tried calling the front desk for over 15 minutes and eventually got dressed and went there in person. I repeatedly explained that the hotspots went off the grid, as verified by my laptop and my two other devices. The lady at the reception kept insisting I should enter a coupon code instead of charging the internet to my room in order to cure it. I was unable to get her to understand that if there are no hotspots - entering a code would most definitely not be an option. I then asked to talk to the manager - and was told I couldn't call him/her but send an email. REALLY - I went there to complain that the internet doesn't work... So all in all, not a terribly hotel with convenient parking, but if you depend on internet or staff that takes you seriously, stay somewhere else.
2 night business trip
Art Hotel Aachen Superior, Aachen
Outstanding5.0 / 5
Very nice and clean hotel! It is a bit outside of the city but we still walked everywhere.
2 night romance trip
Art Hotel Aachen Superior, Aachen
Excellent4.0 / 5
Spacious room with nice garden view
Spacious room, with nice garden view
1 night romance trip
Art Hotel Aachen Superior, Aachen
Outstanding5.0 / 5
Very pleasant stay for our family
We had a very pleasant stay and would definitely stay again. We ended up in a suite with a kitchen, sitting area, and bedroom. The pool was very nice, although a bit over-chlorinated. The water temperature was perfect. The location is a bit far from the city center, but a short drive to the main sights. We had no trouble finding nearby street parking both nights of our stay. The first night, we walked to a restaurant recommended by the desk staff and the neighborhood felt safe and quiet. We didn't eat at the hotel's restaurant. The menu sounded delicious but we have a 7 year old and we are thrifty travelers, so it was a bit out of our price range. Overall, we loved the hotel and would definitely stay again!
2 night family trip
Art Hotel Aachen Superior, Aachen
Outstanding5.0 / 5
Nice hotel great price
Nice hotel great price clean & friendly
1 night business trip

See all reviews

Art Hotel Aachen Superior, Aachen

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