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Art Hotel Aachen Superior, Aachen

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Am Branderhof 101AachenNRW52066Germany, ‏800-491-6126
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Excellent4.3 / 5
Comfort
Rather comfortable
Service
Fantastic service
Location
Great location
Value for money
Poor value for money
102See all 102 Hotels.com reviews
From 195 reviewsTripAdvisor Traveller Rating

Art Hotel Aachen Superior, Aachen

Hotel Info: 866-539-8117

from $68
  • Double Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Art Aachen Superior
  • Art Hotel Aachen
  • Art Hotel Aachen Superior
  • Art Hotel Superior
  • Art Hotel Superior Aachen
  • Hotel Art Superior

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 30 per night

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 7 for children (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per day

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Steam room
  • Sauna
Working away
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body treatments.

Art Hotel Aachen Superior, Aachen’s small print

Also known as

  • Art Aachen Superior
  • Art Hotel Aachen
  • Art Hotel Aachen Superior
  • Art Hotel Superior
  • Art Hotel Superior Aachen
  • Hotel Art Superior

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 30 per night

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 7 for children (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per day

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 102 reviews

Art Hotel Aachen Superior, Aachen
Good3.0 / 5
Quiet hotel in residential area
My second stay at the hotel, and probably my last one. The hotel itself is fairly decent, very large rooms (looks like it might have been a retirement home at some point - based on the room layout - basically a kitchenette, a really large wheelchair friendly bathroom and a reasonably sized bedroom. The beds are unusually hard, which isn't necessarily bad. Always make a reservation for two people, it costs the same as one and you actually get two pillows. The internet is catastrophic, slow and often down. The staff is somewhere between non-caring and oblivious about this. One evening when the internet went down (as in the hotspots went off the air) I tried calling the front desk for over 15 minutes and eventually got dressed and went there in person. I repeatedly explained that the hotspots went off the grid, as verified by my laptop and my two other devices. The lady at the reception kept insisting I should enter a coupon code instead of charging the internet to my room in order to cure it. I was unable to get her to understand that if there are no hotspots - entering a code would most definitely not be an option. I then asked to talk to the manager - and was told I couldn't call him/her but send an email. REALLY - I went there to complain that the internet doesn't work... So all in all, not a terribly hotel with convenient parking, but if you depend on internet or staff that takes you seriously, stay somewhere else.
2 night business trip
Art Hotel Aachen Superior, Aachen
Outstanding5.0 / 5
Nice hotel great price
Nice hotel great price clean & friendly
1 night business trip
Art Hotel Aachen Superior, Aachen
Excellent4.0 / 5
Not what I was expecting
My thoughts on the hotel are a little tinged by the fact that, through entirely my own fault, I was expecting a hotel in the centre of Aachen and this was not it. In its favour, this meant that the area was very quiet and we had a large, light and airy room with a shared balcony. It was not quite as stylish as I was expecting but the staff were very friendly and helpful and we had no complaints. Two tips for eating out - the Elisenbrunnen restaurant in the centre of town by the spa, particularly for breakfast, and the Haus am See by the lake in the woods on its outskirts.
2 night romance trip
Art Hotel Aachen Superior, Aachen
Excellent4.0 / 5
Two nights in Aachen
2 night stay as part of road trip to Dubrovnik. Arrived Sunday to be informed hotel restaurant not open but took re one dating for Italian restaurant about 10 min walk away. Breakfast good and dinner on Monday evening was also good.
2 night trip
Art Hotel Aachen Superior, Aachen
Outstanding5.0 / 5
Nice place for long relaxing vacation in Aachen
Very nice place to stay for a relaxing vacation and enjoy living there
1 night family trip

See all reviews

Art Hotel Aachen Superior, Aachen

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