The Palms Hotel

3.0 star property

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful

Historic Key West, calm pool days

The Palms Hotel pairs old-school Victorian character with a laid-back, quiet-leaning vibe away from the downtown noise. Days tend to revolve around a tropical, seasonally heated saltwater pool and a built-in pool bar that keeps afternoons easy. It sits in Old Town Key West, close to the action while still feeling like a retreat.
VIP Access
  • Poolside breakfast start

    Complimentary continental breakfast is served poolside each morning.
  • Happy Hour by the pool

    Papa Jack’s Pool Bar fuels easy afternoons with typical 2–6 PM specials.
  • Old Town walkability

    Set up for exploring major Key West sights on foot from this location.
$155 nightly
The total price is $174
Sep 9 - Sep 10
Total with taxes and fees

Amenities

  • On-property bike rentals with basket, light, lock.
  • BYOB-friendly stay, no glass by pool.
  • Complimentary gas grill and picnic table cookouts.
  • Free WiFi across rooms, pool deck, commons.
  • Limited free parking, first-come, first-served.
  • Flat-screen TVs and air conditioning in rooms.
These property details are summarized by AI

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds Second Floor (Not Pet Friendly)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
820 White St, Key West, FL, 33040

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 13 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 17 min walk - 1.4 km
  • Clarence S. Higgs Memorial Beach Park - 17 min walk - 1.5 km
  • Southernmost Point - 20 min walk - 1.7 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬3 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • ‪Harpoon Harry's Restaurant and Bar - ‬14 min walk
  • ‪Square Grouper Key West - ‬13 min walk

About this property

The Palms Hotel

  • The Palms Hotel puts you in a great location, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this Victorian guest house include a poolside bar and a garden. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 100 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Free offsite parking within 300 ft
    • Street parking available

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Gas grills
  • Shared microwave

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • Victorian architecture

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Papa Jack's Bar (THU-SAT) - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 55 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Is there a pool at The Palms Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at The Palms Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 100 lbs per pet. There's a charge of USD 55 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Palms Hotel?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at The Palms Hotel and nearby?

Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the guesthouse's other amenities, which include a picnic area and a garden.

What's the area around The Palms Hotel like?

The Palms Hotel is in Old Town Key West, a short 8-minute drive from Key West Intl. Airport (EYW) and 12 minutes' walk from Duval Street. Travelers say this guesthouse is in a good location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Palms Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a great selection and served daily at the poolside bar. (110 reviews)
  • The pool area was very nice and well-maintained, with a perfect temperature and pleasant colors at night. (93 reviews)
  • The property's restaurant options were highly praised for being excellent, tasty, and convenient with many great local recommendations. (9 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Parking
Shower
Bed
Biking
Bar
Bathroom

Reviews

Verified review

10/10 Exceptional

Wonderful place to stay. Quiet neighborhood, nice property. A bit of a walk to downtown, but it’s a pleasant walk.
Thomas, 2-night trip
Verified review

10/10 Exceptional

A beautiful hotel, exceptional cleanliness, helpful staff and location is perfect would highly recommend
Frances, 1-night trip
Verified review

8/10 Very good

Nice place to stay on your vacation. The breakfast staff was nice and the pool area was wonderful.
Larry, 3-night trip
Verified review

10/10 Exceptional

The vibe is laid-back, the rooms exactly what you need. You would not think you were in a tourist hotspot as it is so quiet, but it’s a short walk to Duval St.
Trudy Anne, 2-night trip
Verified review

10/10 Exceptional

We feel like home with great breakfast.
Saverio, 1-night trip
Verified review

10/10 Exceptional

It’s a very beautiful area. And the staff is very helpful.
Stacy, 3-night trip
Verified review

8/10 Very good

The property is well maintained & rooms are clean. The pool is nice & the poolside bar is open until sunset. It doesn't have any frills but has everything you need. We have stayed here on multiple occasions because it is budget friendly.
April, 4-night trip
Verified review

10/10 Exceptional

Very nice hotel well kept convenient. They had rental bikes right there wasn’t much of a walk to Duvall Street so that was also good. Everyone who worked there was very friendly.
John, 3-night trip
Verified review

10/10 Exceptional

Loved this place, was super cute and comfortable! Would definitely stay again!
Breanna, 2-night trip
Verified review

10/10 Exceptional

Clean rooms and very accommodating staff. Very well run hotel.
Noreen, 6-night trip
Verified review

6/10 Good

Staff was amazing! The Location is a little far from the seaport.
Bob, 2-night trip
Verified review

10/10 Exceptional

Enjoyed our stay room was clean. Beds were comfortable would stay again if in the area.
Dawn, 1-night trip
Verified review

10/10 Exceptional

Perfect place to stay walk ability to everything! Nice pool area
Cynthia, 3-night trip
Verified review

10/10 Exceptional

Friendly staff, clean room, and great location.
Audrey, 2-night trip
Verified review

10/10 Exceptional

Great staff, clean and comfortable atmosphere.
Jennifer, 3-night trip
Verified review

10/10 Exceptional

The property is in excellent condition. The room was super clean and updated! The staff was very friendly and helpful. Breakfast was out by the pool and had many options. We enjoyed our stay and definitely would stay here again!!!
Victor, 2-night trip
Verified review

8/10 Very good

Nearby all tourist spots,easily walkable . Breakfast was good,variety of items available . Did us for what was required on our trip but property needs a bit of an upgrade.
Darija, 6-night trip
Verified review

10/10 Exceptional

Friendly staff, very clean
Patti, 1-night trip
Verified review

10/10 Exceptional

Nice large room, very clean, easy walk to Porky's restaurant.
Sunnie, 2-night trip
Verified review

10/10 Exceptional

Rooms were clean, pool and bar fun.
laura, 1-night trip
Verified review

10/10 Exceptional

We liked the location. We were able to walk halfway to Mallory Square to eat and walk the rest of the way to see the sunset.
Janet, 1-night trip
Verified review

10/10 Exceptional

I rarely write reviews, so when I do, it’s because the experience truly stood out. Our stay at The Palms Hotel was exceptional from start to finish. The staff went above and beyond Claudio, Armando, Dolores, Foster, and the entire housekeeping team were all incredibly friendly, attentive, and welcoming. We had a wonderful stay and would highly recommend this hotel to anyone visiting Key West. A special shoutout to Christian at the bar for making fantastic drinks! The hotel’s quaint, relaxed atmosphere creates the perfect lowkey getaway while still being close to everything Key West has to offer.
Shallyn, 3-night trip
Verified review

10/10 Exceptional

Clean and nice ppl don’t know if it’s just us but the beds are way to soft or used out Could have used a few more thing at breakfast cheese,ham or sausage slices to put on bread, we didn’t go hungry from there so still good
Jacob, 1-night trip
Verified review

8/10 Very good

Pool was nice Walking distance to downtown
Roberta, 2-night trip
Verified review

10/10 Exceptional

Staff friendly and professional, quintessential Old key west
John, 2-night trip