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The Palms Hotel

Photo gallery for The Palms Hotel

Front of property
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Ash Cottage Suite | Terrace/patio

Overview of The Palms Hotel

The Palms Hotel

3.0 star property
Victorian guesthouse with outdoor pool, near Duval Street

8.0/10 Very Good

1,034 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
The price is $355
Price available on 2/27/2023
Map
820 White St, Key West, FL, 33040

Room options

About this area

What's nearby

  • In Key West Historic District
  • Duval Street - 11 min walk
  • South Beach - 2 min drive
  • Mallory Square - 9 min drive
  • Southernmost Point - 8 min drive
  • Smathers Beach - 4 min drive

Getting around

  • Key West Intl. Airport (EYW) - 11 min drive

Restaurants

  • Mo's - 4 min walk
  • 5 Brothers Grocery Shop - 8 min walk
  • Little Pearl - 9 min walk
  • Michaels Restaurant - 9 min walk
  • Azur Restaurant - 9 min walk

About this property

The Palms Hotel

The Palms Hotel puts you just 3.1 mi (4.9 km) from the airport and a 5-minute drive from Duval Street. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Fellow travelers like the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 100 lbs per pet)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Housekeeping

Pets

  • Pets are allowed for an extra charge of USD 35 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Palms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at The Palms Hotel?
As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at The Palms Hotel on Feb 27, 2023 start from $355, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at The Palms Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Palms Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 100 lbs per pet. There's a charge of USD 35 per pet, per night.
Is parking offered on site at The Palms Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at The Palms Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
What is there to do at The Palms Hotel and nearby?
Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the guesthouse's other amenities, which include a picnic area and a garden.
Are there restaurants at or near The Palms Hotel?
Yes. Nearby restaurants include Mo's (4-min walk), 5 Brothers Grocery Shop (8-min walk), and Little Pearl (9-min walk).
What's the area around The Palms Hotel like?
The Palms Hotel is in Key West Historic District, a short 11-minute walk from Duval Street and 8 minutes' walk from Key West Cemetery. Travelers recommend the guesthouse for its quiet location.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Jessica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place and great service
The only complaint i have is the water pressure in the shower wasn't real strong but understandable with an old house like this. Otherwise I will definately visit again!!!
Lisa A, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

60th Birthday!!!
Breakfast and coffee were excellent. Housekeeping was good, too.
KAREN, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The Palms Hotel Key West
Great place staff is friendly very helpful. Great breakfast every morning. Love the atmosphere. The only downfall are the showers too small not enough pressure horrible old outdated showerheads, but everything else was wonderful.
Lisa, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Classic Key West
Check in was fast and efficient. Our room was clean and comfortable. Since this is a converted older home there are a few quirks but everything was disclosed when we booked so no surprises.
Paula, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room was quaint and comfortable. Very eclectic.
Kimberly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Penelope, 1-night trip
Verified Hotels.com guest review