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1 room, 2 adults

NH Collection Madrid Gran Vía, Madrid

4-star4 stars
Gran Via 21, Madrid, Madrid, 28013, Spain

4-star hotel with restaurant, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
Superb9.2
  • Great hotel room! Loved the mini robe they provided for my 4 year old. Family friendly,…Jul 12, 2019
  • Amazing room and view! Very clean room and hotel was right in the center of everything.…Jul 11, 2019
187See all 187 Hotels.com reviews
From 197 reviews

TripAdvisor Traveller Rating

NH Collection Madrid Gran Vía, Madrid

from $146
  • Junior Suite (Gran Via View)
  • Premium Room (Gran Vía View)
  • Premium Room
  • Superior Room (Gran Vía View)
  • Superior Room
  • Premium Room (Extra Large)
  • Premium Room (ExtraLarge ExtraBed 2adults+1child)
  • Premium Room (Extra Large Extra Bed 3 adults)
  • Junior Suite, View (Gran Via View Extra Bed 2ad+1ch)
  • Junior Suite (Gran Via View Extra Bed 3 adults)

What’s around NH Collection Madrid Gran Vía, Madrid

Landmarks

  • In Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 9 min walk
  • Thyssen-Bornemisza National Museum - 10 min walk
  • Plaza Mayor - 12 min walk
  • Plaza de España - 12 min walk
  • Prado Museum - 15 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid Principe Pio Station - 24 min walk
  • Madrid Atocha Station - 25 min walk
  • Gran Via Station - 1 min walk
  • Sevilla Station - 4 min walk
  • Callao Station - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Sofa bed
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 45-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

NH Collection Madrid Gran Vía, Madrid’s small print

Also known as

  • Gran Via 21 Hotel
  • Senator Gran Via Madrid
  • Gran Via 21 Senator
  • Hotel Gran Via 21
  • Hotel Senator Gran Via 21
  • Senator 21 Hotel
  • Senator Gran Via 21
  • Senator Hotel Gran Via 21
  • Senator Gran Via Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 187 reviews

Exceptional 10.0
Recommend
Very nice hotel
FADI, usFamily trip
Very Good 8.0
Great location, Great hotel, NOT with a baby/kid
Overall, we had a great time at NH Collection Gran Via. The location is simply SUPERB! Hotel is decorated nicely and boutiquey, staff was super friendly and the bar on the roof is a really nice addition. Main down point is the size of rooms (our junior suit was rather small), but I guess that happens when you use a historic building as a hotel. HOWEVER... we did experience a few ‘glitches’ which made it a not so baby-friendly... for instance, on the first morning they only had one baby chair for breakfast, and on the second day the had none (couldn’t be found anywhere). Luckily, on the third morning they had 2 available. Another issue was the lack of accessibility with a stroller... the main entrance has a block of stairs, which forced us to lift the strollers every time coming in/out of the hotel. The room itself wasn’t accessible either, as there was only a small path between the sofa and wall (photo attached). Overall, if my parents/friends were to go to Madrid - with our kids/babies - this would have been my top suggestion for them. If you’re coming with a baby/kid, I would check other options.
Roi, usFamily trip
Exceptional 10.0
LEISURE VISIT WITH FRIENDS.
VERY NICE DOWNTOWN HOTEL WITH EXCELLENT LOCATION. VERY GOOD SERVICE.
Carlos, us3 night romance trip
Good 6.0
My Aching Back
Great location. Walk all over the city from there or easily catch a taxi at the curb. The only drawback was the hard bed and foam pillows. I had a terrible time sleeping and when I complained and asked if they could add something to soften the mattress, they responded by telling me what a good bed it was.
usOther trip
Very Good 8.0
Great hotel but breakfast let’s it down.
Overall a fantastic hotel with amazing staff in the front entrance, reception and rooftop bar especially. The breakfast let’s this hotel down and this is why we chose to eat our most days. The supervisor at breakfast is great however the rest of the breakfast staff almost appear as if they cannot be bothered to be there. Plates we only cleared after supervisor went passed and we had to constantly try to get the rest of the staff’s attention just to order a coffee which should really be offered when seated.
Ross, us4 night family trip

NH Collection Madrid Gran Vía, Madrid

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