4-star hotel with restaurant, near Gran Via Street
9.2 out of 10 Superb
9.2/10 Superb
635 verified Hotels.com guest reviews
Property highlights
Pet friendly
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Bar
The price is $209
$209
Price available on 6/11/2023
Gran Via 21, Madrid, Madrid, 28013
Main amenities
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Terrace
24-hour front desk
Front-desk safe
Snack bar/deli
Laundry service
For families
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
Coffee/tea maker
Room options
About this area
What's nearby
In Madrid Centro
Gran Via Street - 1 min walk
Puerta del Sol - 6 min walk
Plaza Mayor - 11 min walk
Puerta de Alcalá - 14 min walk
Prado Museum - 14 min walk
Royal Palace of Madrid - 15 min walk
Museo Nacional Centro de Arte Reina Sofía - 20 min walk
El Retiro Park - 32 min walk
WiZink Center - 35 min walk
Paseo del Prado - 1 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
Madrid Recoletos Station - 15 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Atocha Cercanías Station - 27 min walk
Gran Via Station - 1 min walk
Sevilla Station - 4 min walk
Callao Station - 5 min walk
Restaurants
McDonald's - 3 min walk
Picalagartos Sky Bar - 1 min walk
Tapa Tapa Montera - 3 min walk
Casino Gran Via - 1 min walk
Priorite Art Coffee Shop - 2 min walk
Map
About this property
NH Collection Madrid Gran Vía
NH Collection Madrid Gran Vía puts you in a great location, within just a 10-minute walk of Gran Via Street and Puerta del Sol. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out Picalagartos, which serves Spanish cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The restaurant and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Gran Via Station is steps away and Sevilla Station is 4 minutes.
Languages
English, Spanish
At a glance
Hotel size
94 rooms
Arriving/Leaving
Check-in time from 3:00 PM - midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 per room, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Room amenities
Be entertained
45-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Picalagartos - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13–32 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid
Frequently asked questions
Does NH Collection Madrid Gran Vía offer free cancellation for a full refund?
Yes, NH Collection Madrid Gran Vía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at NH Collection Madrid Gran Vía?
As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Jun 11, 2023 start from $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at NH Collection Madrid Gran Vía?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Collection Madrid Gran Vía?
Sorry, there's no onsite parking at NH Collection Madrid Gran Vía.
What are the check-in and check-out times at NH Collection Madrid Gran Vía?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at NH Collection Madrid Gran Vía?
No, this hotel doesn't have a casino, but Casino Gran Via (1-min walk) and Casino de Madrid (5-min walk) are both nearby.
Are there restaurants at or near NH Collection Madrid Gran Vía?
Yes, Picalagartos offers Spanish cuisine.
What's the area around NH Collection Madrid Gran Vía like?
NH Collection Madrid Gran Vía is in Madrid Centro, a short 1-minute walk from Gran Via Station and 6 minutes' walk from Puerta del Sol. Travelers say this hotel is in a good location.
Reviews
9.2
Superb
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.5/10
Cleanliness
9.4/10
Staff & service
8.9/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
May 27, 2023
FATIMA
FATIMA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2023
Habib
Habib, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2023
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2023
Great staff, great rooftop bar great location
Ceirion
Ceirion, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2023
A hotel is only as good as it’s staff and all the staff that I interfaced with were very very helpful excellent
Ceirion
Ceirion, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 16, 2023
The room was nice; service was not acceptable.
The room was nice and large along with the bathroom. The view was out over Gran Via and very pretty. However the service was horrible. I reached out regarding the wine that I was supposed to have in my room. They told me it should have been there, but would have it brought up. It never came. I called several hours later and was told they would send it up. It never came. This is just one example of how the service was underwhelming.
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 3, 2023
The hotel service and staff are amazing and go out of their way to assist you. This hotel has been my favorite hotel and I have been staying in it everytime I come to Madrid
Yaser
Yaser, 9-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2023
Staff muy amable y servicial. Me dieron la habitación antes de la hora del
Check in
Silvia
Silvia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2023
I loved the ambiance of the property. Very nice and caring staff. I would absolutely book my stay with them in the future.