Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Andorra la Vella, Andorra la Vella, Andorra
1 room, 2 adults

Hotel Plaza

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500, Andorra

Luxury hotel with full-service spa, connected to a shopping center, near Caldea Spa
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Andorra may have travel restrictions in place due to COVID-19. 

  • Excelent Hotel, renewed, great staff. Excellent Bar, quality food and very well located.…Feb 14, 2020
  • I didnt receive any VIP treatment. We are talking about a 4.4 stars hotel but the single…Feb 4, 2020

Hotel Plaza

from $140
  • Standard Double Room
  • Standard Single Room
  • Deluxe Triple Room (3 adults)
  • Deluxe Triple Room (2 adults + 1 child)
  • Deluxe Quadruple Room (2 adults + 2 children)
  • Deluxe Double Room
  • Suite
  • Family Suite

What’s around Hotel Plaza

Landmarks

  • Heart of Andorra la Vella
  • Caldea Spa - 12 min walk
  • Pyrenees Andorra Shopping Centre - 12 min walk
  • Placa del Poble - 14 min walk
  • Casa de la Vall - 14 min walk
  • Sant Vicenc d'Enclar Church - 2.9 mi / 4.7 km
  • Casa Rull - 3.1 mi / 4.9 km
  • Madriu-Perafita-Claror Valley - 1.7 mi / 2.7 km

Getting around

  • Barcelona Intl. Airport (BCN) - 151 min drive
  • La Seu d'Urgell (LEU) - 44 min drive
  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • Porte-Puymorens Station - 40 min drive
  • Burton's Station - 42 min drive
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Andorra may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (EUR 22 per night)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Offsite

  • Ski shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property

About the property

Hotel Plaza features a ski shuttle and puts you within a 15-minute walk of Caldea Spa. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and Restaurante Instants serves breakfast, lunch, and dinner. A bar/lounge and a health club are other highlights, and rooms at this luxurious hotel offer up nice touches like memory foam beds with pillow menus. Skiers will appreciate access to ski passes and storage. Fellow travelers say good things about the room service and helpful staff.

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Ski shuttle (surcharge)
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Ski passes available
  • Health club
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA PLAZA has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Dining

Restaurante Instants - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ski

  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage

Hotel Plaza’s small print

Also known as

  • Hotel Plaza Andorra la Vella
  • Plaza Andorra la Vella
  • Hotel Plaza Hotel
  • Hotel Plaza Andorra la Vella
  • Hotel Plaza Hotel Andorra la Vella

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

Guests under 6 years old are not allowed in the health club or fitness facility.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 22 per night

Spa access is available for an extra charge of EUR 25 per day

Continental breakfast is offered for an extra charge of EUR 18.8 for adults and EUR 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Plaza

  • Does Hotel Plaza offer free cancellation for a full refund?
    Yes, Hotel Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Plaza?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Plaza?
    Yes. Self parking costs EUR 22 per night. Electric vehicle charging is available.
  • Are pets allowed at Hotel Plaza?
    Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Plaza?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Plaza?
    Yes, there's an onsite restaurant, Restaurante Instants. Nearby restaurants include Restaurant 120 (3-min walk), Pizzeria Primavera (3-min walk), and A Casa Canut Hotel Gastronòmic (5-min walk).

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Recent reviews

Very Good 8.4 From 103 reviews

Very Good 8.0
Central location and redurbished rooms.
Great location. Nicely refurbished rooms. Staff needs to be trained,. Most are clueless. Comfortable rooms but need better pillows.
Gonzalo, us3 night family trip
Poor 2.0
They robbed me $1,500 usd dllsf from my backpack,bad service
us4 night family trip
Exceptional 10.0
Great personal, excellent location. This is our 2nd year in a row coming to Andorra and this is the hotel of our choice.
MentonT, us2 night family trip
Exceptional 10.0
Highly recommended
Very nice hotel and super friendly staff. Great location in the city centre, and they offer valet parking service.
us1 night trip with friends
Very Good 8.0
Great location in the middle of downtown Easy walking
us2 night family trip
Very Good 8.0
Mountain Comfort
Good location and staff very nice.
Nancy, us1 night romance trip
Exceptional 10.0
Easy check-in. Staff are friendly and very helpful. Was a great experience! Close to everything. Would definitely recommend!
us1 night family trip
Exceptional 10.0
Service was excellent, from the prompt bell service, the front desk that not only provided a free upgrade to a suite (two couples in adjoining rooms) to the restaurant staff that chilled our store bought champagne and later delivered it to our room in an ice bucket with glases no charge.
us1 night trip
Exceptional 10.0
Great location to everything. Parking, shopping, bars, food, all within 5 minute walk. Very friendly and knowledgable staff.
Brad, us2 night trip
Very Good 8.0
good location
Near shopping. Walking distant to hiking areas. Breakfast buffet was good
us1 night trip

Hotel Plaza