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Layne Hotel, San Francisco

2 stars
545 Jones StSan FranciscoCA94102United States of America, 800-491-6126
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2.1 / 5
Value
Fairly good value for money
Cleanliness
Could use a good cleaning
Service
Service could be improved
Comfort
More comfort would be nice
392See all 392 Hotels.com reviews
From 247 reviewsTripAdvisor Traveller Rating

Layne Hotel, San Francisco

Hotel Info: 866-539-8117

from $69
  • Economy Room, 1 Double Bed (with Shared Bathroom in Hallway)
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hotel Layne
  • Layne Hotel
  • Layne Hotel San Francisco
  • Layne San Francisco

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250 per stay

Optional extras

Parking is available nearby and costs USD 25.00 per 24 hours

Airport shuttle service is offered for an extra charge of USD 20.00 per person

In the hotel

Things to do
  • Spa tub
  • Golfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift

In the room

Home comforts
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave

Layne Hotel, San Francisco’s small print

Also known as

  • Hotel Layne
  • Layne Hotel
  • Layne Hotel San Francisco
  • Layne San Francisco

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250 per stay

Optional extras

Parking is available nearby and costs USD 25.00 per 24 hours

Airport shuttle service is offered for an extra charge of USD 20.00 per person

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.1 /5 from 392 reviews

Layne Hotel, San Francisco
Poor1.0 / 5
My Advice: Stay Anywhere Else
Honestly, I don't often review hotels as they feel so subjective and often i see others nitpick places apart that I've enjoyed. However, this place was bad enough that i feel like something should be noted. Check-in: Not a very friendly gentleman at the front counter, but i can deal with that. He made me sign for a $250 deposit hold on he room that is ran immediately. Also, you're signing their terms and agreements - pay attention to that part if you make the mistake of staying here. Hotel/room: To get to our room, we were given instructions to their ancient deathtrap of an elevator. We took it once and used the stairs for the rest of the trip. The room had a TV from 1990, I presume. 4k it was not. The two beds had comforters that were gross and musty. My bed wobbled like an uneven high-top bar table. Leaning to one side would bring the legs off the ground. The bathroom was dated but not dirty, but the towels were literally in tatters and gross. They also do not have maid service daily. Customer service: I had a friend that was stopping by before we went out to dinner. He was going to come up to the room to chat while we got ready. Instead, the manager on duty made me come downstairs, then told me my friend could not come upstairs and that I'd need to pay $25 if he wanted to come up. I nearly lost it. Apparently this is in their terms and conditions. Keep in mind, my friend was just visiting. The MOD was extremely rude and condescending. Trust me, stay away
2 night trip with friends
Layne Hotel, San Francisco
Good3.0 / 5
The courtain was already broken when we got in but the hotel wanted to charge us for that! After all they did not charge us, but we had a stress time.
2 night family trip
Layne Hotel, San Francisco
Poor1.0 / 5
Not worth it
First and far most, the room was small, stuffy, the window and the light switch in the bathroom were broken. Throughout our stay at this hotel, We felt like prisoners. Every time we stepped out of the hotel, or we came back in, we would have to give our room number, which was unnecessary, it just made us feeluncomfortable. During check in, the guy who checked us in made a point to scare us that any damage to the room will be taken out of our $200 deposit, we were being spoken to like children. Checkout was the worst part. Usually checking out of a hotel is easy and fast, not at this place. We had to wait until the guy went up to personally inspect the room (which Is very invasive, if you ask me), took him around 15 minutes, the actual checkout took approximately 30 minutes. We couldn't even wait inside the hotel for our Uber to arrive because the front desk attendant didn't want to wait in the lobby. Overall a very uncomfortable stay at this hotel.
2 night romance trip
Layne Hotel, San Francisco
Outstanding5.0 / 5
Wonderful
They are really friendly and good place
9 night business trip
Layne Hotel, San Francisco
Poor1.0 / 5
Horrible dirty unfriendly people no parking
1 night trip with friends

See all reviews

Layne Hotel, San Francisco

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