We liked everything apart from the check-in experience. You cannot do the check in in the reception, everything is through the application. I did the booking for me and my mum. She had to arrive 1 day before me. I did the check-in online using the app, but we were having multiple issues with the ID approval. I did the booking with my first name and both surname, and because I didn't include the middle name... the app didn't approve my ID, therefore my mum had to wait more than 3 hours at the reception until my check-in was successful. I call the Sonder telephone line, and one lady even told me that because my middle name was not included in the booking, we had to cancel the booking, ask for the refund, and book again with the worry of losing the room. The people in the reception were calling internally the main Sonder offices, and they sent me more than 15 links to do the virtual check-in, non of the links were working, until finally after more than 3 hours of my mum waiting at the hotel the link worked and they managed to approve my ID. Was a very stressful check-in process more because my mum was there waiting for hours and they couldn’t do anything there if I didn’t go through the online ID check. That was the only downside, as the hotel is in an amazing area, very close to the beach, to starbucks, to the bus stop. Lovely mattress!! Súper confortable!. Very friendly staff, amazing bathroom and very clean facilities!