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1 room, 2 adults
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Relais Piazza San Marco, Venice

San Marco, 312, Calle San BassoVeniceVE30124Italy, 800-491-6126
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Good3.8 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Cleanliness
Could use a good cleaning
63See all 63 Hotels.com reviews
From 215 reviewsTripAdvisor Traveller Rating

Relais Piazza San Marco, Venice

Hotel Info: 866-539-8117

from $133
  • Family Suite, 1 Bedroom
  • Deluxe Double Room (St. Mark view)
  • Superior Double or Twin Room
  • Deluxe Double Room (St. Mark view)
  • Suite (St. Mark view)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-7 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Relais Piazza San Marco House
  • Relais Piazza House
  • Relais Piazza House San Marco
  • Relais Piazza San Marco Hotel Venice
  • Relais Piazza San Marco
  • Relais Piazza

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night for adults; EUR .5 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

Optional extras

Cribs/Infant beds are available for EUR 3 per night

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Relais Piazza San Marco, Venice’s small print

Also known as

  • Relais Piazza San Marco House
  • Relais Piazza House
  • Relais Piazza House San Marco
  • Relais Piazza San Marco Hotel Venice
  • Relais Piazza San Marco
  • Relais Piazza

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night for adults; EUR .5 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

Optional extras

Cribs/Infant beds are available for EUR 3 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 63 reviews

Relais Piazza San Marco, Venice
Outstanding5.0 / 5
Good breakfast. Best location. Friendly staff.
Lots of restaurants in the area. 40 Yards from Piazza San Marcos. Safe Clean and Quiet Rooms. Elevator. Classy Décor.
2 night romance trip
Relais Piazza San Marco, Venice
Poor1.0 / 5
Listen to me - Do NOT stay here!!!
I wish there were a way to give 0 stars to this hotel. Please, don't be fooled by the location, this hotel is awful! First, we booked a room on hotels.com, clearly indicating that we were traveling with our 16-year-old daughter. We paid for a room for 3 people, it was right on the reservation that we had printed out and with us. When we got there, they extorted another $250 out of us, because we had a third person. They said they wouldn't let us stay there unless we paid it. Since it was August in Venice, we had no other choice, and had to pay. Then, our room was horrible! The A/C was broken, and they refused to make repairs or change our room. We couldn't go in our room during the daytime, because it was 100 degrees in Venice while we were there. It was miserable even at night, and put a huge damper on our trip. Also, the water in the bathroom kept backing up. Every time we ran water chunks of black goo would come up out the drain and back up the sink and tub. We also asked them to fix this, and they refused. And, be warned - there is really no front desk. Someone is only there from about 11-4. After that, if you call (like to tell them that your A/C is broken) some cranky man starts screaming at you that the front desk is closed. There is absolutely no assistance, including with check-in, except for those hours. It was certainly the worst hotel that I have ever stayed at. Please don't stay here and ruin your trip. Just please don't.
3 night family trip
Relais Piazza San Marco, Venice
Fair2.0 / 5
Horrible internet! Service even worse!
The location is good, the room is ok, but if you need to stay connected... Stay away! The internet reliability is worse than horrible, and there is no staff on site to solve the problems. The front desk of the sister hotel who you need to call, obviously deals with this problem day after day, as their canned answers which have no solution are well polished. For the price, keep looking.
2 night business trip
Relais Piazza San Marco, Venice
Poor1.0 / 5
Worst experience in a hotel check in and out awful
Awful stay at this hotel, after paying over £200 a night, I was appalled at the lack of organisation and care given towards checking in and checking out, noone was at the hotel when we arrived as it was past 7pm, so we were told to ring the bell, of course the bell was out of order, so we then had to call a number. Using our phones cost us a fortune to call but what else could we do? So phoned this number and the receptionist said he would be there to check us in within 10 minutes, so we stayed put. 10 minutes came and we had a phonecall, to only tell us to walk to his hotel to be checked in as he could not move from his hotel. This was a stressful ordeal from travelling all day, spending about one hour trying to find the original hotel to then have to now go on another hunt in the maze of venice streets to find another hotel, after telling the man this he said there is nothing he can do and we must travel to his hotel if we want to be checked in, after what should have only been a five minute walk, but noone having directions for us to follow, we finally arrived at the other hotel 30 minutes later. Finally being checked in and walked back by a lovely night porter to our hotel we were finally in! At the end to check out we waited at a locked door for over 1hr, with other annoyed couples, we had no choice but to leave our keys at an empty door, other than this venice was amazing! just stay ANYWHERE ELSE! hotels.com you should be ashamed to advertise this hotel!!
2 night romance trip
Relais Piazza San Marco, Venice
Excellent4.0 / 5
Convenient and clean hotel.
Nice property, well located. San Marco square is literally at your door. Easy access from public ferry wharf. Restaurants, bars and shopping nearby. The only downside is due the location to San Marco square it is very busy and noisy at night. I am not sure where this was coming from, but we had a constant droning sound (perhaps a nearby bar or club) which made it difficult to sleep. I resorted to noise cancelling headphones to get to sleep.
2 night romance trip

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Relais Piazza San Marco, Venice

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