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1 room, 2 adults
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Relais Piazza San Marco, Venice

San Marco, 312, Calle San BassoVeniceVE30124Italy, ‏800-491-6126
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Good3.7 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Cleanliness
Dirty
53See all 53 Hotels.com reviews
From 181 reviewsTripAdvisor Traveller Rating

Relais Piazza San Marco, Venice

Hotel Info: 866-539-8117

from $153
  • Suite
  • Deluxe Double Room (St. Mark view)
  • Superior Double or Twin Room
  • Deluxe Double Room (St. Mark view)
  • Suite (St. Mark view)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-7 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Relais Piazza San Marco House
  • Relais Piazza House
  • Relais Piazza House San Marco
  • Relais Piazza San Marco Hotel Venice
  • Relais Piazza San Marco

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Relais Piazza San Marco, Venice’s small print

Also known as

  • Relais Piazza San Marco House
  • Relais Piazza House
  • Relais Piazza House San Marco
  • Relais Piazza San Marco Hotel Venice
  • Relais Piazza San Marco

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 53 reviews

Relais Piazza San Marco, Venice
Poor1.0 / 5
Listen to me - Do NOT stay here!!!
I wish there were a way to give 0 stars to this hotel. Please, don't be fooled by the location, this hotel is awful! First, we booked a room on hotels.com, clearly indicating that we were traveling with our 16-year-old daughter. We paid for a room for 3 people, it was right on the reservation that we had printed out and with us. When we got there, they extorted another $250 out of us, because we had a third person. They said they wouldn't let us stay there unless we paid it. Since it was August in Venice, we had no other choice, and had to pay. Then, our room was horrible! The A/C was broken, and they refused to make repairs or change our room. We couldn't go in our room during the daytime, because it was 100 degrees in Venice while we were there. It was miserable even at night, and put a huge damper on our trip. Also, the water in the bathroom kept backing up. Every time we ran water chunks of black goo would come up out the drain and back up the sink and tub. We also asked them to fix this, and they refused. And, be warned - there is really no front desk. Someone is only there from about 11-4. After that, if you call (like to tell them that your A/C is broken) some cranky man starts screaming at you that the front desk is closed. There is absolutely no assistance, including with check-in, except for those hours. It was certainly the worst hotel that I have ever stayed at. Please don't stay here and ruin your trip. Just please don't.
3 night family trip
Relais Piazza San Marco, Venice
Fair2.0 / 5
Horrible internet! Service even worse!
The location is good, the room is ok, but if you need to stay connected... Stay away! The internet reliability is worse than horrible, and there is no staff on site to solve the problems. The front desk of the sister hotel who you need to call, obviously deals with this problem day after day, as their canned answers which have no solution are well polished. For the price, keep looking.
2 night business trip
Relais Piazza San Marco, Venice
Excellent4.0 / 5
Close to main attractions
3 star hotel, location is the key. Room is big but ventilation not great. Access through stairs with no hotel staff to help with the luggage
2 night romance trip
Relais Piazza San Marco, Venice
Fair2.0 / 5
Booking photos and details deceiving
The address given was not the place we stayed at, as soon as we checked in they moved is to another building a street over. There was no elevator there so we had to carry the luggage up 3 flights of stairs. The room although spacious was not as pictured in the booking, and the beds were very creaky and springs stabbed you while you sleep. The room was very outdated. Or rpm wad located right on top of a street full of restaurants in bars which while convenient was very loud until the early hours. On the other hand the location was still amazingly close to everything, you get breakfast delivered to your room and there were some English channels on the tv. The hotel was trying their best with what they had. which wasn't much.
3 night romance trip
Relais Piazza San Marco, Venice
Excellent4.0 / 5
Great location
What a great location, overlooking St Mark's. There were shops, restaurants and transport within a very short stroll. Reception was very helpful and pleasant and the breakfast was huge.
2 night family trip

See all reviews

Relais Piazza San Marco, Venice

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