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Troy, London

3 stars
68-70 Queensborough TerraceBayswater, LondonEnglandW2 3SHUnited Kingdom, 800-491-6126
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Good3.7 / 5
Location
Great location
Value
Best value for money
Comfort
Comfortable
Breakfast
Breakfast is average
351See all 351 Hotels.com reviews
From 497 reviewsTripAdvisor Traveller Rating

Troy, London

Hotel Info: 866-539-8117

from $71
  • Double Room
  • Twin Room
  • Triple Room
  • Single Room
  • Executive Double Room

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Troy Hotel
  • Troy Hotel London
  • Troy London

Optional extras

Rollaway beds are available for GBP 25 per day

In the hotel

Food and drink
  • Free continental breakfast daily
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Troy, London’s small print

Also known as

  • Troy Hotel
  • Troy Hotel London
  • Troy London

Optional extras

Rollaway beds are available for GBP 25 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 351 reviews

Troy, London
Fair2.0 / 5
Go with another hotel in the area
We stayed her for 3 nights. The bed was not comfortable. There were only two pillows on the bed and they could not give us an extra one. Our room was next to the neighboring building where the Latvian social club meets and their evening singing, piano playing, and dancing was very loud in our room. Hallway noise and noise from neighboring rooms also seemed louder than normal. On the second day we came back and found the shower door was gone. When I called reception and asked about it I was told it had been taken away for repairs (hadn't noticed it was broken) and wouldn't be replaced until the next day. No apologies or attempts to make up for this inconvenience were made. The room and decor are dated. They do offer breakfast but it was the same stuff every day and not that great of a selection. The location is great - right by Hyde Park and two tube stations, but there are lots of other hotels in the area that would probably be nicer.
3 night romance trip
Troy, London
Good3.0 / 5
This is definitely an older hotel. The room was extremely hot and the fan just couldn't cool it down. The shower was ridiculously small. I have never seen a shower that small!
4 night trip with friends
Troy, London
Excellent4.0 / 5
good location - terrible nigh clerk
The room was convenient to city sights, although road diversions did complicate things. Beds were tiny, even for singles, no air conditioning was uncomfortable and fan would not work without lights on, Day service was helpful and nice but male night clerk was one of the worst I’ve ever dealt with. He was extremely rude and dismissive. Did not want to assist with ANY question, to the point I would not even try. Horrible customer service !! I would not return if he was there
5 night family trip
Troy, London
Outstanding5.0 / 5
Very pleased with Troy
We stayed here for 7 nights and are very satisfied with this hotel. It offers excellent value for the money. The location can't get any better--walking distance to Paddington train station and right across the street from Kensington Park. The neighborhood is quiet and very pleasant. The breakfast, which is included, is very good. We will stay in this hotel again if we should come back to London.
7 night family trip
Troy, London
Excellent4.0 / 5
Hotel Troy
Room was a great size for large luggage. Bed was extremely comfortable. Came with the basics (kettle, tea, coffee, cream, toiletries). Very convenient area to get to Oxford Circus. Surrounded by restaurants, shops, and supermarkets
1 night trip

See all reviews

Troy, London

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