All hotels in Innsbruck, Austria

1 room, 2 adults

The Penz Hotel, Innsbruck

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020, Austria

4-star hotel with bar/lounge, near Golden Roof
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 92 guestrooms
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Bar/lounge
  • Self parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Computer station
  • Front desk safe
  • Free WiFi

What’s around

  • In Innsbruck City Centre
  • Golden Roof - 4 min walk
  • Galerie im Taxispalais - 5 min walk
  • Imperial Palace - 5 min walk
  • Court Church - 5 min walk
  • Cathedral of St. James - 6 min walk
  • Tyrolean Provincial Museum - 6 min walk
  • Bergisel Ski Jump - 41 min walk
  • Hospital Church - 2 min walk
  • Anna's Column - 3 min walk
  • Maria Theresa Street - 3 min walk
More about the area

Superb 9.0

Breakfast

Tasty breakfast

Location

Great location

Bar and Beverages

Bar is awesome

Wellness Area

Wellness & sports facilities could be improved

125

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From 731 reviews

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The Penz Hotel, Innsbruck

from $149
  • Superior Double Room Single Use
  • Superior Double Room
  • Deluxe Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Ski storage

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

The Penz Hotel, Innsbruck’s small print

Also known as

  • Hotel Penz
  • Penz Hotel
  • Penz Hotel Innsbruck
  • Penz Innsbruck

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 16 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs EUR 13.00 per day

Rollaway beds are available for EUR 60.0 per night

Breakfast is offered for an extra charge of EUR 20 per person (approximately)

Cribs/Infant beds are available for EUR 30.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Penz Hotel, Innsbruck

Landmarks

  • In Innsbruck City Centre
  • Golden Roof - 4 min walk
  • Galerie im Taxispalais - 5 min walk
  • Imperial Palace - 5 min walk
  • Court Church - 5 min walk
  • Cathedral of St. James - 6 min walk
  • Tyrolean Provincial Museum - 6 min walk
  • Bergisel Ski Jump - 41 min walk

Getting around

  • Innsbruck (INN-Kranebitten) - 12 min drive
  • Innsbruck Central Station - 11 min walk
  • Innsbruck West Station - 16 min walk
  • Innsbruck Hötting Station - 24 min walk
  • Self parking (surcharge)
Check availability

Recent reviews

Superb 9.0 From 125 reviews

The Penz Hotel, Innsbruck
Poor2.0
Terrible staff
Rude, arrogant, incompetent staff. Treated like trash by the 16 year old desk clerk when I checked in early (as if the train schedule was under my control) and didn't offer to hold my bags until a room was ready, I graciously pointed out my extensive bill at the restaurant/bar was assigned to another room to the manager I talked with extensively earlier, who didn't know whether or not a 60+ group dinner was scheduled there the next night (thank God it wasn't) or offer to comp even a single drink for my troubles. In short, was treated like hobo by the staff, who were more concerned about the local "high brow" crowd there for the club, despite being better dressed and mannered than either. The quintessential snobby high end place who's staff look down upon people as though you're a provincial hick even though they are more well traveled and have a significantly higher net worth than the rude guests and local club scene crowd. Unfortunately, the only upscale hotel in the city, a place I work at for long periods of time annually, but I won't stay there again. (I only needed it for a night until my apartment was ready, I'd rather stay at a Motel 6 and will next time. Oh, and the wifi is problematic at best. You get better service from the free city wifi, which is sketchy. In short, expected a Grand Hyatt, Intercontinental, Westin and got a Holiday Inn with arrogant staff.
CHRISTOPHER, us1 night trip
The Penz Hotel, Innsbruck
Exceptional10.0
Incredible Find in Innsbruck
Another fantastic stay at The Penz, our third in 2 years. Lucky enough to travel here for business. If you stay, always choose the rate with breakfast, it is unsurpassed around the world. The staff is incredible, attentive, responsive and very friendly. Planning another trip back soon. Love The Penz.
A Traveler, us4 night trip
The Penz Hotel, Innsbruck
Exceptional10.0
Idea location, romantic hotel
The fabulous breakfast with incredible views of mountains surrounding Innsbruck make the 5th floor restaurant an exceptional dining experience
Dr David, us2 night trip
The Penz Hotel, Innsbruck
Exceptional10.0
Modern hotel with amazing breakfast buffet. Rooms are small and lack outlets at some crucial places (bedside). On the expensive side with our view being into a store of the shopping mall next door. Biggest downside they need to address is at night if someone turns on the bathroom light it lights up the entire room as there is a glass opening above the shower adjoining the rest of the room. It is a major design flaw. Had trouble staying connected to WiFi much of our stay. 5th floor bar is fun.
A Traveler, us2 night family trip
The Penz Hotel, Innsbruck
Exceptional10.0
Would stay here again.
I enjoyed my stay at The Penz. The receptionists at the front desk were friendly and helpful. My room was clean. The bed was comfortable. However, the A/C took a day to cool and bring the humidity down. The breakfast, which I purchased with my room, was great. There was a wide variety of fruits and meats. However, I was unsure if was to wait to be seated or seat myself so so sat myself. No one asked me for my room number so I assumed it was on the honor system. The room I was in was a tad smaller than American hotels; this did not bother me at all. The hotel was modern and the area around it was nice. No fittness center I felt safe.
Johnathan, us2 night trip

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The Penz Hotel, Innsbruck

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