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1 room, 2 adults

The Penz Hotel, Innsbruck

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Adolf-Pichler-Platz 3InnsbruckTirol6020Austria

4-star hotel with bar/lounge, near Golden Roof
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Food
Delicious food
Room
Great room
144See all 144 Hotels.com reviews
From 736 reviewsTripAdvisor Traveller Rating

The Penz Hotel, Innsbruck

from $165
  • Superior Double Room Single Use
  • Superior Double Room
  • Deluxe Room
  • Junior Suite

What’s around The Penz Hotel, Innsbruck

Landmarks

  • In Innsbruck City Centre
  • Golden Roof - 4 min walk
  • Galerie im Taxispalais - 5 min walk
  • Imperial Palace - 5 min walk
  • Court Church - 5 min walk
  • Cathedral of St. James - 6 min walk
  • Tyrolean Provincial Museum - 6 min walk
  • Bergisel Ski Jump - 41 min walk

Getting around

  • Innsbruck (INN-Kranebitten) - 11 min drive
  • Innsbruck Central Station - 11 min walk
  • Innsbruck West Station - 16 min walk
  • Innsbruck Hötting Station - 24 min walk
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski storage
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub only
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

The Penz Hotel, Innsbruck’s small print

Also known as

  • Hotel Penz
  • Penz Hotel
  • Penz Hotel Innsbruck
  • Penz Innsbruck

Policies

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 16 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs EUR 13.00 per day

Rollaway beds are available for EUR 60.0 per night

Breakfast is offered for an extra charge of EUR 20 per person (approximately)

Cribs/Infant beds are available for EUR 30.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 144 reviews

The Penz Hotel, Innsbruck
Very Good8.0
What a surprise
OK, this one takes a bit of explanation. Overall good. About a week before we got an email saying the hotel was overbooked and we would be staying in a sister hotel nearby. No explanation of where it was or where to go for check in. So we arrived at the Penz and the streets around the hotel were barricaded. After a bit we were told that the EU ministers were staying there and we were led to the sister hotel. OK, fine. The new hotel was nice but did not have a rooftop bar and our room faced the main pedestrian street in town. It was noisy. We had to ask for robes and soap seemed very limited.
Stephen, usOther trip
The Penz Hotel, Innsbruck
Exceptional10.0
Perfect location, modern hotel, amazing service. Will stay here again.
Joseph, us3 night trip
The Penz Hotel, Innsbruck
Poor2.0
Terrible staff
Rude, arrogant, incompetent staff. Treated like trash by the 16 year old desk clerk when I checked in early (as if the train schedule was under my control) and didn't offer to hold my bags until a room was ready, I graciously pointed out my extensive bill at the restaurant/bar was assigned to another room to the manager I talked with extensively earlier, who didn't know whether or not a 60+ group dinner was scheduled there the next night (thank God it wasn't) or offer to comp even a single drink for my troubles. In short, was treated like hobo by the staff, who were more concerned about the local "high brow" crowd there for the club, despite being better dressed and mannered than either. The quintessential snobby high end place who's staff look down upon people as though you're a provincial hick even though they are more well traveled and have a significantly higher net worth than the rude guests and local club scene crowd. Unfortunately, the only upscale hotel in the city, a place I work at for long periods of time annually, but I won't stay there again. (I only needed it for a night until my apartment was ready, I'd rather stay at a Motel 6 and will next time. Oh, and the wifi is problematic at best. You get better service from the free city wifi, which is sketchy. In short, expected a Grand Hyatt, Intercontinental, Westin and got a Holiday Inn with arrogant staff.
CHRISTOPHER, us1 night trip
The Penz Hotel, Innsbruck
Exceptional10.0
Incredible Find in Innsbruck
Another fantastic stay at The Penz, our third in 2 years. Lucky enough to travel here for business. If you stay, always choose the rate with breakfast, it is unsurpassed around the world. The staff is incredible, attentive, responsive and very friendly. Planning another trip back soon. Love The Penz.
A Traveler, us4 night trip
The Penz Hotel, Innsbruck
Exceptional10.0
Idea location, romantic hotel
The fabulous breakfast with incredible views of mountains surrounding Innsbruck make the 5th floor restaurant an exceptional dining experience
Dr David, us2 night trip

See all reviews

The Penz Hotel, Innsbruck

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