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Pullman Zamzam Madina

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Exterior
Premium bedding, in-room safe, desk, laptop workspace
Deluxe Room, 1 King Bed, View | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Deluxe Suite, Multiple Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Overview of Pullman Zamzam Madina

UNESCO Sustainable Travel Pledge

Pullman Zamzam Madina

5-star property
Luxury hotel with 4 restaurants, near Al Haram

8.2/10 Very good

948 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
The price is $117
Price available on 4/2/2023
Map
Amr Bin Al Gmoh Street, Medina, 41499

Room options

About this area

What's nearby

  • In Medina City Center
  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive
  • Madinah Station - 10 min drive

Restaurants

  • Hardee's - 11 min walk
  • Kudu - 12 min walk
  • Islamabad Restaurant - 13 min walk
  • Starbucks - 13 min walk
  • Restaurant Arabesque - 13 min walk

About this property

Pullman Zamzam Madina

Pullman Zamzam Madina puts you 0.1 mi (0.2 km) from Al Haram and 0.3 mi (0.5 km) from Prophet's Mosque. For a bite to eat, guests can visit The Horizon, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and location.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 835 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SAR 72 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Turkish
  • Urdu

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
Al Mandara – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Al-Sukkaria – This café specialises in international cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SAR 75 for adults and SAR 37.5 for children (approximately)
  • Early check-in can be arranged for an extra charge of SAR 200 (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 150.0 per night

Parking

  • Self-parking costs SAR 72 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Medina
Pullman Zamzam Madina Hotel Medina

Frequently asked questions

Does Pullman Zamzam Madina offer free cancellation for a full refund?
Yes, Pullman Zamzam Madina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Zamzam Madina?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on 4 Feb 2023 start from $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Zamzam Madina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pullman Zamzam Madina?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Zamzam Madina?
Yes. Self-parking costs SAR 72 per day.
What are the check-in and check-out times at Pullman Zamzam Madina?
You can check in from 4:00 PM - 11:00 PM. There's a charge of SAR 200 for early check-in (subject to availability). Check-out time is 1:00 PM. Express check-in is available.
Are there restaurants at or near Pullman Zamzam Madina?
Yes, there are 4 on-site restaurants, featuring international cuisine. Nearby restaurants include Hardee's (11-min walk), Kudu (12-min walk) and Islamabad Restaurant (13-min walk).
What's the area around Pullman Zamzam Madina like?
Pullman Zamzam Madina is in Medina City Center, a short 3-minute walk from Al Haram and 6 minutes' walk from Prophet's Mosque. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay at the pullman zamzam. Kids had a blast in our executive suite. Enjoyed the breakfast buffet very much.
Mohammed, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awni, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very good location next to Al Haram. We had a 2 bedroom suite, had a great time! Great breakfast, nice variety. Only down is that they only came twice during our 4 night stay to clean the room and they came late during the day. Also we had a mini kitchen but no cutlery or plates or anything.
lyna, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Imran, 6-night trip
Verified Hotels.com guest review

6/10 Good

Not a 5-Star Experience At All..
This property claiming itself a five star hotel is a joke. We got a family suite and paid over $450 / night for our 5 nights stay. Bathroom walls had water seepage coming into the kitchen. One of the bathroom had cockroaches. Lighting was so low that it feels like you are sleeping in a dungeon. Hallways did not have lights, it was dark while walking to your room. Breakfast was pretty good but very less meat items as compared to Hilton and other 5-star hotels in the city. Restaurant staff and overall house keeping staff was courteous.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Ali, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Qadeer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MUZAYYAN, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE HOTEL
Bathroom ceiling was leaking water and no one fixed it Breakfast has no salt and pepper or honey ! But you paying for it
Muhammad, 6-night family trip
Verified Hotels.com guest review