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The Guesthouse

3.0 star property
Adventure hotel with restaurant, connected to a shopping center, near Lake Brienz

Choose dates to view prices

In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

For families (5)

  • Free cribs/infant beds
  • Daily housekeeping
  • Bathtub or shower
  • Highchair
  • Soundproofed rooms
$249 nightly
The total price is $268
Jul 30 - Jul 31
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Standard Double Room

7.2 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, and a view of the city through the window.

Superior Double Room

7.0 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 2
  • Free WiFi

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  • Free WiFi
7.4 out of 10, Good, 589 reviews
$260 nightly
The price is $281
Jul 14 - Jul 15
Total with taxes and fees
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Höhematte Park - 5 min walk - 0.4 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk
  • ‪Brasserie 17 - ‬3 min walk

About this property

The Guesthouse

  • At The Guesthouse, you'll be within a 10-minute drive of Lake Thun and Lake Brienz. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 7 ft (CHF 15 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse offer free cancellation for a full refund?

Yes, The Guesthouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Guesthouse?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse?

Yes, there's an onsite restaurant.

What's the area around The Guesthouse like?

The Guesthouse is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 7 minutes' walk from Interlaken Casino. Travelers say the area is walkable and ideal for skiing.

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Reviews

The Guesthouse Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Air conditioning
Walking
Bathroom
Guesthouse
Ambience
Refrigerator
Breakfast

Reviews

Verified

8/10 Very good

Great for staying with family and children.
Venkatesh, 2-night trip
Verified

10/10 Exceptional

Staff were polite and professional. Our stay was trouble free. I would recommend to any friend.
Bret Michael, 2-night trip
Verified

10/10 Exceptional

Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel
Michel, 4-night trip
Verified

8/10 Very good

Great breakfast selection
Anthony, 2-night trip
Verified

10/10 Exceptional

Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
STEVEN, 2-night trip
Verified

6/10 Good

Very surprised that this hotel was at 100% occupancy and doesn’t have a full time maintenance person. Shower was TINY and fittings were faulty. Staff did not react in any way positively. Breakfast was ok- but very crowded. Location was great- close to west train station.
John, 3-night trip
Verified

10/10 Exceptional

Lovely breakfast Close to things on town Modern Friendly helpful staff
Zoe, 3-night trip
Verified

10/10 Exceptional

Reception was amazing and room was clean and comfortable
Daniyal, 1-night trip
Verified

6/10 Good

Yes shops & restaurants are very near
keat chow, 2-night trip
Verified

10/10 Exceptional

The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Michelle, 1-night trip
Verified

8/10 Very good

Loved this place, great location.
Bikash, 1-night trip
Verified

10/10 Exceptional

Great breakfast, staff was very friendly. Loved the location.
Emelia, 2-night trip
Verified

10/10 Exceptional

Great location
Chris, 1-night trip
Verified

10/10 Exceptional

Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly.
Stephanie, 2-night trip
Verified

8/10 Very good

Great, loved this place. Location is great!
Bikash, 3-night trip
Verified

10/10 Exceptional

We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean.
HAMIN, 2-night trip
Verified

8/10 Very good

Easy access to Train Station, quite and friendly staff
Lina, 3-night trip
Verified

10/10 Exceptional

Staff was amazing, room was clean and bed was comfortable. Breakfast was plentiful. Would definitely recommend to others.
Lynette, 1-night trip
Verified

10/10 Exceptional

Great customer service. Excellent location
Leonard, 4-night trip
Verified

8/10 Very good

Bathroom could use some general repairs and updating but a very confortable stay. Overall a comfortable and good stay, would recommend. Great location
Gabriel, 3-night trip
Verified

10/10 Exceptional

The room was spotless. Very clean. The staffs are nice and helpful with everything. The room has everything you need.
Thanarat, 3-night trip
Verified

10/10 Exceptional

the staff was extremely helpful and friendly! they made me and my brother feel welcomed
Alondra, 2-night trip
Verified

10/10 Exceptional

My clients enjoyed staying in this hotel. They said the staff are friendly. It’s very clean and it’s convenient..
Rebekah, 3-night trip
Verified

8/10 Very good

Good central location in sde streetso quiet. Excellent breakfast
Peter, 3-night trip
Verified

6/10 Good

Room was good but bathroom was small. Great location’ Staff was very helpful and friendly!
Kimberly, 3-night trip