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PortoBay Serra Golf, Santa Cruz

4 stars
Sítio dos Casais PróximosSanto da Serra, Santa Cruz9100-255Portugal, 800-491-6126
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Outstanding4.6 / 5
Vibe
Awesome vibe
Food
Delicious food
Service
Fantastic service
Breakfast
Tasty breakfast
61See all 61 Hotels.com reviews
From 321 reviewsTripAdvisor Traveller Rating

PortoBay Serra Golf, Santa Cruz

Hotel Info: 866-539-8117

from $58
  • Standard Twin Room (Single Use)
  • Standard Twin Room
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Porto Bay Serra Golf Hotel Machico
  • Porto Bay Serra Golf Machico
  • Porto Bay Serra Golf Hotel Santa Cruz
  • Porto Bay Serra Golf Hotel
  • Porto Bay Serra Golf Santa Cruz

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

Rollaway beds are available for EUR 20 per night

Cribs/Infant beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge of EUR 20 per room (one way)

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Garden

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Sleep well
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Avo Micas - This restaurant serves breakfast and dinner.

PortoBay Serra Golf, Santa Cruz’s small print

Also known as

  • Porto Bay Serra Golf Hotel Machico
  • Porto Bay Serra Golf Machico
  • Porto Bay Serra Golf Hotel Santa Cruz
  • Porto Bay Serra Golf Hotel
  • Porto Bay Serra Golf Santa Cruz

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

Rollaway beds are available for EUR 20 per night

Cribs/Infant beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge of EUR 20 per room (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 61 reviews

PortoBay Serra Golf, Santa Cruz
Outstanding5.0 / 5
Charming hotel
It was a good decision chooosing to stay out of the City of Funchal and stay at this charming hotel with tranquil atmosphere that i feel well rested during my 4 night stay. The Staff were very friendly especially at the Restaurant, clean and spacious room, comfy bed, and it's also a big plus with Restaurant: serving good and traditional food. The breakfast buffet offers good choices of fresh fruits, fresh bread sortiments, home-made jam and their tasty omelet is never to miss. Some points for improvements would be with the safe, which is an old school system, we were told to pay extra 1.50€ per day and get the key at the reception, secondly: the wifi is slow, another thing: some of the pillow were very hard and heavy and were not comfortable at all.
4 night romance trip
PortoBay Serra Golf, Santa Cruz
Excellent4.0 / 5
Lovely cozy hotel up the mountains
Stayed at the Porto Bay Serra Hotel for 4 nights. Great location, high up in the mountains, very quiet and peaceful, 10 minutes away from the airport right next to a beautiful golf course. The hotel is very small and cozy exactly what I was looking for. The rooms are dated but ok. Great value for your money (I paid $ 60/night) breakfast was included and was very nice too. Staff was very friendly but limited. It is for sure a great hotel for golfers or if you like to be outside the city (12 km away from Funchal) The hotel does NOT have any AC. There is nobody to help you with your lugguage.
4 night trip
PortoBay Serra Golf, Santa Cruz
Outstanding5.0 / 5
Luxury and character combined!
My wife and I needed last minute accommodation following a flight cancellation. We booked a night here and were treated so kindly from the moment I called to confirm our room type to checkout. We both wished we had spent more time in this beautiful room during our honeymoon and will look to stay here upon our return to Madeira.
1 night romance trip
PortoBay Serra Golf, Santa Cruz
Excellent4.0 / 5
A good centre for discovering Madeira but the location of the hotel seems to result in it being under cloud a lot. If you go up to the mountains or down to the beach you find sun. For 5 of our 7 days the hotel was in cloud. This may be unusual but check it out further. Staff we're friendly and helpful when asked advice. Not much forthcoming of their on volition though.
7 night romance trip
PortoBay Serra Golf, Santa Cruz
Outstanding5.0 / 5
peaceful retreat
Quiet restful stay in bijou hotel excellent staff but need a car to explore the area nice pool
2 night romance trip

See all reviews

PortoBay Serra Golf, Santa Cruz

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