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Grupotel Parc Natural & Spa

Photo gallery for Grupotel Parc Natural & Spa

Indoor pool, outdoor pool
Front of property
In-room safe, desk, free cribs/infant beds, free WiFi
2 restaurants, breakfast and lunch served, Mediterranean cuisine
Lobby

Overview of Grupotel Parc Natural & Spa

Grupotel Parc Natural & Spa

5.0 star property
5-star beachfront hotel with spa, near Playa de Muro

9.6/10 Exceptional

94 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $207
Price available on 3/27/2023
Map
Crta. Alcudia - Artá s/n, Muro, Mallorca, 7458

Guests rated this location 8.5/10 - Very Good

Main amenities
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Daily housekeeping
  • Free children's club
  • Free supervised childcare
  • Full-service spa
  • Health club
  • Indoor pool and outdoor pool
  • On the beach
  • Sauna
  • Spa tub
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Free cribs/infant beds
  • Garden
  • Playground on site
  • Television

Room options

About this area

What's nearby

  • On the beach
  • Playa de Muro - 5 min walk
  • Alcúdia Beach - 5 min drive
  • Alcúdia Port - 8 min drive
  • Pollensa Port - 19 min drive
  • Formentor Cape - 39 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 52 min drive
  • Sa Pobla Station - 13 min drive
  • Muro Station - 19 min drive
  • Petra Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Restaurante Boy - 14 min walk
  • Dakota TexMex - 10 min walk
  • KFC - 6 min drive
  • Restaurant Figueret - 4 min walk
  • Playero - 5 min drive
Map

About this property

Grupotel Parc Natural & Spa

At Grupotel Parc Natural & Spa, you can spend time at the beach playing volleyball, plus you'll be within a 5-minute walk of Playa de Muro. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and Ayurvedic treatments. Bistro Mar Blau, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch. A free kid's club, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers like the pool and helpful staff.

Languages

Bulgarian, Catalan, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Free children's club
  • Free supervised childcare/activities
  • Playground

What to do

  • On the beach
  • Beach volleyball
  • Bicycle tour information

Working away

  • Business center
  • Computer station
  • Conference space (969 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Bicycle rentals
  • Bike cleaning
  • Bike repair services
  • Bike storage
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • An indoor pool
  • An outdoor pool
  • Full-service spa
  • Garden
  • Health club
  • Massage/treatment rooms
  • Safe-deposit box at front desk
  • Sauna
  • Spa tub
  • Steam room
  • Terrace

Accessibility

  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Languages

  • Bulgarian
  • Catalan
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Bed sheets provided
  • Free crib/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Bistro Mar Blau - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch only.
Restaurante Paraiso - This beachfront buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

Grupotel Natural
Grupotel Natural Parc
Grupotel Parc
Grupotel Parc Natural
Grupotel Parc Natural Hotel
Grupotel Parc Natural Hotel Muro
Grupotel Parc Natural Muro
Parc Natural
Parc Natural Grupotel
Grupotel Parc Natural & Spa Playa De Muro, Majorca
Grupotel Parc Natural And Spa
Grupotel Parc Natural Hotel Playa De Muro
Grupotel Parc Natural & Muro
Grupotel Parc Natural & Spa Muro
Grupotel Parc Natural & Spa Hotel
Grupotel Parc Natural & Spa Hotel Muro

Frequently asked questions

Does Grupotel Parc Natural & Spa offer free cancellation for a full refund?
Yes, Grupotel Parc Natural & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grupotel Parc Natural & Spa?
As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Grupotel Parc Natural & Spa on Mar 27, 2023 start from $207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grupotel Parc Natural & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grupotel Parc Natural & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grupotel Parc Natural & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grupotel Parc Natural & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Grupotel Parc Natural & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grupotel Parc Natural & Spa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Grupotel Parc Natural & Spa and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grupotel Parc Natural & Spa also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grupotel Parc Natural & Spa?
Yes, there are 2 onsite restaurants, featuring beachfront dining and Mediterranean cuisine.
Does Grupotel Parc Natural & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Grupotel Parc Natural & Spa like?
Grupotel Parc Natural & Spa is a short 5-minute walk from Playa de Muro and 16 minutes' walk from Albufera Natural Park. Travelers say this hotel is in a good location.

Reviews

9.6

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

lorna, 3-night trip
Verified Ebookers guest review

10/10 Exceptional

The staff at the property and the service they provide went above and beyond what we have ever experienced in our travels at other places we stayed. The management at the hotel is on the top of their game. Pilar, Stefi, Carolina, the list goes on and on of kind and caring people there who made our stay unforgettable. The food is another thing that's worth mentioning. It was so delicious! We can't wait to return!
Victoria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and very helpful
Peter, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Charming property, lots of flowers, quiet neighbourhood, nice beach. Pool is more for children rather than adults. Pool area was a bit congested. Nice staff, good service. Good check-in with lots of helpful information provided about the property. Good breakfast. Quality of food at breakfast was better than at dinner. Room was a bit dated. First night there was leak from the bathroom ceiling, which lasted all night. Apparently this was due to a problem with the air conditioning. Garden view room in block 1 was quite spacious but it overlooked Natura Playa, the rubbish area and the driveway for deliveries. Somewhat noisy and not the nicest view.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time in Mallorca for two Canadians, and the Parc Natural was our first stop on our tour around the island. We stayed for 4 nights. Overall the hotel was surprisingly good! Let me explain. Normally we target ~400-600 EUR/night hotels when we travel, but there was nothing in that range in the Muro beach area. We picked Parc Natural based on driving location to day trips and the positive reviews. The staff and service definitely lived up to the reviews! No language barriers or communication issues at all. In fact, staff often went above and beyond to anticipate our needs and serve them before we could even ask! Extremely impressive (we are currently at Secrets in Paguera where service is a disaster for 3x the price). Other quick notes - yes the hotel grounds are definitely dated, and yes the surrounding area is a bit budget, but it’s a 20-40 minute drive away from tons of great day trips! And Muro beach is basically one giant beautiful sandbar! As for food, we only did breakfast which was quite good - lots of selection, though the smoked salmon could have been fresher (I am fussy about this…). Definitely recommend Parc Natural for 3-5 days as a strategic staging location on a longer trip around Mallorca. Not sure I’d recommend the hotel or the area at all for that matter if you plan to stay in the same spot for a week or more.
Ryan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel offers nothing shy off it's five star rating. The food is execellent - and it is so delicious you have to behave yourselves in order not to gain too much weight; The public area is well thought after and running all day sports and entertainment programs; The room is very clean and spacious with its interior and furniture's offers one of the best amount all I have experienced. The staff are really very friendly, helpful and efficient, giving you a feeling of time travelling into the old days…
Hui, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Evgeny, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Top location
Everything was perfect!
Zaharia, 5-night romance trip
Verified Hotels.com guest review