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KO'OLEBIL
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Overview of KO'OLEBIL
KO'OLEBIL
Family-friendly hotel in Tonalá with 2 outdoor pools and restaurant
Property highlights
- Free parking
- Pool
- Free WiFi
- Air conditioning
- Lounge area
- Child-friendly activities
The price is €103
Price available on 05/04/2023
Calle principal Boca del Cielo, #1550, Tonalá, CHIS, 30513
Main amenities
- 2 outdoor pools and 4 spa tubs
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Breakfast available
- Children's pool
- Coffee shop/cafe
- Housekeeping (on request)
- Lazy river
- Near the beach
- Pool bar
- Restaurants and bar/lounge
For families
- Children's pool
- Garden
- Premium TV channels
- Private bathroom
- Separate sitting area
- Sofa bed
Room options
About this area
Getting around
Restaurants
- Restaurante Evany - 12 min walk
- Restaurante Alexis - 9 min walk
- Yoyis - 5 min walk
- Restaurante los Demetrios - 9 min walk
- Palapa Alexis - 6 min walk
About this property
KO'OLEBIL
Languages
Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
At a glance
Hotel size
- 18 rooms
Arriving/Leaving
- Check-in time from 3:00 PM until 5:00 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- The front desk is open daily from 8:00 AM - 10:00 PM
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Prior to arrival, you must complete online registration via a secure link
- If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free secured, uncovered on-site self-parking
- Wheelchair-accessible parking on site
- Height restrictions apply for on-site parking
Off-site
- Beach shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Poolside bar
Travelling with children
- Cabinet locks
- Children's pool
- Lazy river
What to do
- Beach shuttle (surcharge)
- Kayaking
- Beach nearby
- Ecotours nearby
- Motor boating nearby
- Snorkelling nearby
Working away
- Business centre
- Computer station
- Meeting room
Services
- Beach shuttle (surcharge)
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Front desk (limited hours)
- Pool loungers
- Pool umbrellas
- Porter/bellhop
- Romance packages
- Water sports equipment
Facilities
- 2 outdoor pools
- 4 hot tubs
- Banquet hall
- Garden
- Lazy river
- Television in common areas
Accessibility
- 2 on-site accessible parking spaces
- Doorbell and phone notifications
- Front entrance ramp
- Grab bar in shower
- Grab bar near toilet
- Handrails in stairwells
- Lever door handles
- Lowered plug sockets in bathroom
- Pool access ramp on site
- Step-free path to entrance
- Tile flooring in room
- Upper floors accessible by stairs only
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Languages
- Spanish
Room amenities
Be entertained
- 55-inch flat-screen TV
- Premium satellite channels
Home comfort
- Air conditioning
- Window screens
Sleep well
- Bed sheets provided
- Pillow-top mattress
- Single sofa bed
- Travel cot
What to enjoy
- Heated floors
- Individually furnished
- Separate sitting area
Freshen up
- Private bathroom
- Rainfall shower heads
- Shower only
- Bidet
- Free toiletries
- Hairdryer (on request)
- Towels
- Toilet paper
Stay connected
- Free local calls
- Free WiFi
- Laptop-friendly workspace
Food and drink
- Champagne service
- High chair
More
- Housekeeping (on request)
- In-room safe
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately MXN 115 to 170 for adults and MXN 70 to 120 for children
- Beach shuttle service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Guests must contact this property in advance to reserve cots/infant beds
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 10:00 PM
- Guests under 7 years old are not allowed in the swimming pool or hot tub, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Policies
<p>This property does not have lifts.</p><p>Parties and events are allowed on site.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards, debit cards and cash.</p>
Also known as
KO'OLEBIL Hotel
KO'OLEBIL Tonalá
KO'OLEBIL Hotel Tonalá
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