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Aussen Alster Hotel, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Schmilinskystr. 11HamburgHH20099Germany, 800-491-6126
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
39See all 39 Hotels.com reviews
From 55 reviewsTripAdvisor Traveller Rating

Aussen Alster Hotel, Hamburg

Hotel Info: 866-539-8117

from $137
  • Double Room
  • Standard Single Room, 1 Bedroom
  • Single Room
  • Superior Double Room, 1 Double Bed
  • Double Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:30 PM-10 AM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free nearby parking

Also known as

  • Aussen Alster
  • Aussen Alster Hamburg
  • Aussen Alster Hotel
  • Aussen Alster Hotel Hamburg

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 10 per pet, per night

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Sauna
  • Free bicycles on site
  • Kayaking nearby
  • Sailing nearby
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom (not in room)
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Schmilinsky Weinbisto - Overlooking the garden, this bistro specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Aussen Alster Hotel, Hamburg’s small print

Also known as

  • Aussen Alster
  • Aussen Alster Hamburg
  • Aussen Alster Hotel
  • Aussen Alster Hotel Hamburg

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 39 reviews

Aussen Alster Hotel, Hamburg
Excellent4.0 / 5
good hotel if you don't need critical wifi
good overall, very poor wifi in the room. need to connect in the tiny lobby
3 night business trip
Aussen Alster Hotel, Hamburg
Outstanding5.0 / 5
So happy
A nice hotel with just enough style! The staff couldn't have been more helpful. I gave a 4 on comfort only because floor 2 lacked air conditioning. But, with windows open it was manageable. Great bed and linens. Very quiet!
2 night trip with friends
Aussen Alster Hotel, Hamburg
Good3.0 / 5
Breakfast great...Parking ridiculous
Beware of the parking issue.... There is absolutly NO street parking, but the hotel DOES have a garage nearby. That info. is not clear on the website. However, getting to the garage is tricky...it tooks us 5 tries driving around the same city block to find it. The communication about the parking was subpar. I will also say, that the breakfast is delightful and despite the extremely frustrating parking situation, the location of this hotel was near everything we needed.
2 night romance trip
Aussen Alster Hotel, Hamburg
Outstanding5.0 / 5
Exzellent experience
A very well managed Hotel - passinate and friendly service, a variety of choices at the breakfast buffet, great location and the room was fabulous with a nice little balcony towards a typical green Hamburg City backyard. All in all our stay was a great experience ...
1 night trip
Aussen Alster Hotel, Hamburg
Excellent4.0 / 5
Super location
A really nice place to stay, excellent location very close to the lake and also a simple 5 minute walk from the central station. nice clean simple modern rooms and a lovely courtyard in the shade. You cannot fault this place, well done!
1 night business trip

See all reviews

Aussen Alster Hotel, Hamburg

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