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1 room, 2 adults
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Best Western Hotel Bellevue au Lac, Lugano

4 stars
Riva Antonio Caccia 10LuganoTI6900Switzerland, 866-925-8648
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Good3.8 / 5
Bar
Bar is awesome
Location
Great location
Amenities
Amenities are not the best
Food
Food could be better
30See all 30 Hotels.com reviews
From 148 reviewsTripAdvisor Traveller Rating

Best Western Hotel Bellevue au Lac, Lugano

Hotel Info: 866-925-8648

from $153
  • Standard Room, Balcony
  • Family Suite, Balcony, Partial Lake View
  • Deluxe Room, Balcony
  • Standard Room, 1 Double Bed, Balcony
  • Executive Room, 1 Double Bed, Balcony, Partial Lake View
  • Executive Room, 2 Single Beds, Balcony, Partial Lake View
  • Executive Room, 1 Single Bed, Balcony, Partial Lake View
  • Executive Double Room Single Use, Balcony, Partial Lake View
  • Suite
  • Executive Double or Twin Room, Balcony, Partial Lake View
  • Standard Room, 1 Double Bed, Balcony
  • Junior Suite, Balcony, Partial Lake View
  • Standard Room, 2 Single Beds, Balcony
  • Junior Suite, Multiple Beds
  • Deluxe Double Room Single Use, Balcony, Lake View
  • Suite
  • Junior Suite, Multiple Beds, Terrace
  • Deluxe Double or Twin Room, Balcony, Lake View
  • Executive Twin Room, Balcony, Partial Lake View
  • Executive Single Room, Balcony, Partial Lake View
  • Standard Room, 1 Single Bed, Balcony
  • Junior Suite, Multiple Beds

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 15 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Bellevue Au Lac
  • Best Western Bellevue Au Lac
  • Best Western Bellevue Au Lac Lugano
  • Best Western Hotel Bellevue Au Lac
  • Best Western Hotel Bellevue Au Lac Lugano
  • Best Western Lugano
  • Lugano Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.70 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Bicycle storage
  • Internet access (may be limited)
  • Newspaper
  • In-room safe
  • In-room coffee
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs EUR 23 per day

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for EUR 35 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 883
  • Conference space size (meters) - 82
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le Gourmet - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Il Giardinetto - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bellevue Bar - Onsite bar. Happy hour is offered.

Best Western Hotel Bellevue au Lac, Lugano’s small print

Also known as

  • Bellevue Au Lac
  • Best Western Bellevue Au Lac
  • Best Western Bellevue Au Lac Lugano
  • Best Western Hotel Bellevue Au Lac
  • Best Western Hotel Bellevue Au Lac Lugano
  • Best Western Lugano
  • Lugano Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.70 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Bicycle storage
  • Internet access (may be limited)
  • Newspaper
  • In-room safe
  • In-room coffee
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs EUR 23 per day

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for EUR 35 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 30 reviews

Best Western Hotel Bellevue au Lac, Lugano
Good3.0 / 5
Great staff and location, not much else
Room was functional, not much else. Every staff member we met was exceptional. Great location. Our room air conditioner never cooled the room, which made for tough sleeping over two nights in late July.
2 night family trip
Best Western Hotel Bellevue au Lac, Lugano
Poor1.0 / 5
Awful
Totally not worth the price. it is everything but a great hotel. The service was awful, The amenities were extremely low . We were staying at a junior suite. It was small in comparison to suites of other hotels.the room was filthy . The only advantage that the hotel had was its location THAT's IT . Definitely won't recommend it to anyone
4 night family trip
Best Western Hotel Bellevue au Lac, Lugano
Fair2.0 / 5
Lakefront Hotel Room w/ Overstated Features & Svc.
This Bestwestern does not meet the Advertised Expectations. My hotel visit was five (5) nights. 1. The pool was empty upon arrival and the condescending young hotel manager said I could use the "public lake, located 100 meters away". Manager did not understand the difference in a premium priced hotel pool and public lake. 2. The elevator broke for the evening, leaving me with two (2) heavy bags and 5 flights of stairs, to climb. The elevator problem seemed familiar, since it was repaired within 5 hours of my report. This was a concerning workout, since I am a young father and heart attack survivor, 4 months prior. 3. When the buses dropped off guests, it was obvious they were not staffed for the increased amount of guests. The restaurant was not refilling the buffet. 4. One evening, the hotel bedding smelled like body odor, upon arrival from work. I was thoroughly disgusted. Fortunately, my room included two (2) beds and I simply swapped the bedding. 5. The Lake View and Partial Lake View is an overstatement. THERE IS NO LAKE VIEW FROM THE ROOM and you need to look from balcony for a limited view ... some balconies are worse than others. The Director of the hotel was made aware of the numerous shortcomings and would not be interrupted from his solo dinner, at his patio/bar. Hotel manager provided 70,000 Bestwestern Pts for a future stay (if I was a point member?). Hotel showed no remorse or professional pride.
5 night business trip
Best Western Hotel Bellevue au Lac, Lugano
Excellent4.0 / 5
Good stay. Off season.
Good and comfortable. the price could be less for such season and the guest load.....
3 night romance trip
Best Western Hotel Bellevue au Lac, Lugano
Good3.0 / 5
Average hotel
Nice location, the lake is cross the street. Small balcony, beds are not comfortable.
3 night family trip

See all reviews

Best Western Hotel Bellevue au Lac, Lugano

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