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La Palma au Lac

Photo gallery for La Palma au Lac

Exterior
Terrace/patio
Junior Suite, Lake View | Minibar, in-room safe, desk, blackout drapes
Restaurant
Superior Double Room with Lake View high Floor | View from room

Overview of La Palma au Lac

La Palma au Lac

4.0 star property
4-star hotel with spa, near Piazza Grande
9.0 out of 10 Superb
9.0/10 Superb

320 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is $199
Price available on 6/7/2023
Map
Viale Verbano 29, Muralto, TI, 6602
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
For families
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the boardwalk
  • Piazza Grande - 3 min drive

Getting around

  • Lugano (LUG-Agno) - 51 min drive
  • Locarno Station - 4 min walk
  • Locarno F.A.R.T Station - 5 min walk
  • Locarno (ZJI-Locarno Train Station) - 8 min walk

Restaurants

  • Perbacco - Bar Ristorante Pizzeria - 4 min walk
  • La Tegola - 2 min walk
  • Ristorante Lungolago - 9 min walk
  • Al Porto Café Lago - 4 min walk
  • Caffè-panetteria al Porto - 4 min walk
Map

About this property

La Palma au Lac

Located near a train station, La Palma au Lac is a great choice for a stay in Muralto. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CHF 14 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Baby bath

Working away

  • 2 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

PALM LEAF SPA - FROM ASIA WITH LOVE - MASSAGE & ASIAN RITUALS has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Uncovered self parking costs CHF 14 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards and cash.

Also known as

Ramada Hotel Palma au Lac Locarno Muralto
Ramada Palma au Lac Locarno Muralto
Ramada Hotel Palma au Lac Locarno
Ramada Palma au Lac Locarno
Palma au Lac Muralto
La Palma au Lac Hotel
La Palma au Lac Muralto
La Palma au Lac Hotel Muralto

Frequently asked questions

Does La Palma au Lac offer free cancellation for a full refund?
Yes, La Palma au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Palma au Lac?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at La Palma au Lac on Jun 7, 2023 start from $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Palma au Lac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at La Palma au Lac?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at La Palma au Lac?
Yes. Self parking costs CHF 14 per day. Parking spots may be limited.
What are the check-in and check-out times at La Palma au Lac?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
Is there an onsite casino at La Palma au Lac?
No, this hotel doesn't have a casino, but Casino Locarno (7-min walk) is nearby.
What is there to do at La Palma au Lac and nearby?
La Palma au Lac has a spa and a steam room, as well as a garden.
Are there restaurants at or near La Palma au Lac?
Yes, there's an onsite restaurant.
What's the area around La Palma au Lac like?
La Palma au Lac is located on the boardwalk, a short 4-minute walk from Locarno Station and 7 minutes' walk from Casino Locarno. Travelers love the hotel's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I wanted to take a moment to express my deepest appreciation for the outstanding experience I had during my recent stay at your hotel. I cannot emphasize enough how impressed I was with the exceptional level of service provided by your staff. The reception staff were absolutely phenomenal, going above and beyond to ensure that my check-in was seamless and stress-free. Their welcoming demeanour and willingness to assist with any and all inquiries was greatly appreciated, and truly set the tone for a wonderful stay. I must also commend the breakfast staff for their attentive service and delightful personalities. They consistently went out of their way to ensure that I was well taken care of, and their kind gestures did not go unnoticed. The rooms were nothing short of magnificent. The cleanliness was impeccable, and the view of Lake Locarno from my balcony was simply breathtaking. I felt as though I was living in a dream world throughout my entire stay, and I cannot thank your team enough for making it such a memorable experience. In conclusion, I would highly recommend Hotel La Palma Au Lac to anyone looking for a luxurious and memorable stay in Locarno. Thank you again for your exceptional hospitality, and I look forward to returning to your hotel in the near future. Warmest regards, Ahmad Al Ali
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff. Good breakfast. Room had direct access to spa terrace which was great.
Andrew, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

mariene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just stay here
This hotel exudes a pleasant vibe. It looks nice, and it is nice. The people are nice, especially the reception. They upgraded us. It’s just one of those hotels that’s just perfectly nice. It has all the amenities that pre pandemic hotels used to have. Shampoos, conditioners, body cream oh la la. My wife would probably add that although there is a lot of counter space it was a little bit dark. I would like to add that I looked good in the mirror and the shower was refreshing and powerful. There is reasonably priced parking (14CHF) that’s easy to reach behind the building. Nice. Our room offered a stunning view and the free breakfast buffet was also…very very nice.
View from the superior room
Also the superior room view, nice
Also the superior room but at night, super nice 👍
Bettina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Ebookers guest review

8/10 Very Good

Trip to locatno
Perfect location right on the lake
Omar, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location was perfect, breakfast was very good, staff were friendly & they had parking. The jacuuzzi with the view of Lake Maggiore was just awesome!
Bo, 1-night romance trip
Verified Ebookers guest review

8/10 Very Good

Caroline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would book again
Good location, nice view from the balcony. 4 minites from the train station by foot, a lot of restaurants nearby. Very nice experience with the reception (both check in and check out). Free bottle of water on departure was a nice touch. Aircon in the room, small fridge in the room, modern TV. Would book again, very good overall experience. We did not book breakfast buffet (due to the corona risk, but we are very conservative on this matter).
View from the balcony to the right.
View für m the balcony to the left.
Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ingeborg, 2-night trip
Verified Hotels.com guest review