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Grand Hotel Villa Castagnola, Lugano

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Viale Castagnola 31LuganoTI6906Switzerland, 800-491-6126
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Outstanding4.7 / 5
Amenities
Great amenities
Location
Great location
Service
Fantastic service
Vibe
Decent vibe
31See all 31 Hotels.com reviews
From 370 reviewsTripAdvisor Traveller Rating

Grand Hotel Villa Castagnola, Lugano

Hotel Info: 866-539-8117

from $307
  • Double or Twin Room, Courtyard View
  • Junior Suite Executive
  • Single Room
  • Single Room
  • Double Room Garden Floor
  • Suite
  • Double Room Single Use
  • Superior Double Room
  • Superior Junior Suite
  • Standard Double Room
  • Junior Suite Small
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Resort fee included

Also known as

  • Grand Hotel Castagnola
  • Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Lugano
  • Grand Hotel Villa Castagnola
  • Grand Hotel Villa Castagnola au Lac
  • Grand Hotel Villa Castagnola au Lac Lugano
  • Grand Villa Castagnola au Lac
  • Grand Villa Castagnola au Lac Lugano
  • Villa au Lac
  • Villa Castagnola
  • Villa Castagnola au Lac

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CHF 20 per night

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 50.00 per pet, per night

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Indoor pool
  • Pool sun loungers
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 4864
  • Conference space size (meters) - 452
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1880
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually decorated
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Grand Hotel Villa Castagnola, Lugano’s small print

Also known as

  • Grand Hotel Castagnola
  • Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Lugano
  • Grand Hotel Villa Castagnola
  • Grand Hotel Villa Castagnola au Lac
  • Grand Hotel Villa Castagnola au Lac Lugano
  • Grand Villa Castagnola au Lac
  • Grand Villa Castagnola au Lac Lugano
  • Villa au Lac
  • Villa Castagnola
  • Villa Castagnola au Lac

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CHF 20 per night

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 50.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 31 reviews

Grand Hotel Villa Castagnola, Lugano
Outstanding5.0 / 5
LOVE this hotel!! The moment we arrived, we were warmly greeted by the hotel manager and staff. The service was wonderful, our suite was very nicely appointed, with gorgeous views of the lake. The beds and linens were ultra cozy and luxurious. The hotel was convenient located, and offered a beautiful free breakfast buffet in their gorgeous dining room. There seemed to be a pleasant and unexpected surprise around every corner with a fresh interpretation of old meets new. Would highly recommend this hotel!!
1 night family trip
Grand Hotel Villa Castagnola, Lugano
Excellent4.0 / 5
Great hotel, not so great restaurant.
There were no restaurants within walking distance...so after an hour of hunting around, we ended up back at the hotel to eat. I was very disappointed with my choice...it was sliced sirloin in a very bad BBQ sauce ... And it cost $50. I suppose lack of competition has allowed the chef to take it easy. The hotel itself is quite remarkable, extremely polite staff and we did enjoy drinks out on their patio.
1 night trip with friends
Grand Hotel Villa Castagnola, Lugano
Excellent4.0 / 5
The entire staff with the exception of the arrogant front desk (all of them) were professional, accommodating and gracious. The front desk staff needs five star hotel client centered service training. The air of aristocracy that they try to portray does not work when servicing guests. The hotel held the beauty of the past with the comforts of today. Lovely touches throughout, particularly the flower arrangements. Breakfast was delicious with numerous offerings. We travel the world and are particular in our choice of accommodations. We will return, hopefully with new faces or changed attitudes at the reception desk, which by the way sets the stage for the guest experience...
2 night romance trip
Grand Hotel Villa Castagnola, Lugano
Excellent4.0 / 5
Wonderful hotel right on the lake
Great stay staff couldn't have been more helpful lovely gardens and indoor pool was great
2 night trip with friends
Grand Hotel Villa Castagnola, Lugano
Excellent4.0 / 5
Super Lugano Hotel
Excellent hotel with superior service.
1 night romance trip

See all reviews

Grand Hotel Villa Castagnola, Lugano

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