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HOTEL ASTORIA

Photo gallery for HOTEL ASTORIA

Exterior detail
Terrace/patio
Daily cooked-to-order breakfast (EUR 4.50 per person)
Reception
Classic Double Room | Bathroom | Combined shower/bathtub, spring water bathtub, towels, soap

Overview of HOTEL ASTORIA

HOTEL ASTORIA

2.5 star property
No-frills Douala hotel with restaurant
10.0 out of 10 Exceptional
10.0/10 Exceptional

1 verified Hotels.com guest review

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
Rue Mermoz, Douala, Région du Littoral
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Fridge in a common area
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Porter/bellhop
  • TV in a common area
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Limited on-site parking

Room options

About this area

Getting around

  • Douala (DLA-Douala Intl.) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Zepol - 4 min walk
  • Boulangerie saker - 11 min walk
  • Saga africa - 3 min walk
  • le fouquet - 5 min walk
  • White House Restaurant - 8 min walk
Map

About this property

HOTEL ASTORIA

HOTEL ASTORIA is a great choice for a stay in Douala.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), SGS (third-party expert - Global) and CovidClean (Safehotels - global expert)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR COVID-19 testing is available for a EUR 50 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from noon until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • On-site parking is limited (max. 4 spaces per unit)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • Restaurant
  • Coffee shop
  • Shared fridge

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Television in common areas

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 4.50 for adults and EUR 2.50 for children
  • Airport shuttle service is offered for an extra charge of EUR 7 per room (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 10 and 18 costs EUR 7 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 50 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • SGS (third-party expert - Global)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • Bureau Veritas (third-party expert - Global)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.
This property accepts credit cards and cash.

Also known as

HOTEL ASTORIA Hotel
HOTEL ASTORIA Douala
HOTEL ASTORIA Hotel Douala

Frequently asked questions

Does HOTEL ASTORIA offer free cancellation for a full refund?
Yes, HOTEL ASTORIA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at HOTEL ASTORIA?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HOTEL ASTORIA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HOTEL ASTORIA?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by HOTEL ASTORIA?
Yes, an airport shuttle is available. The charge is EUR 7 per room one-way.
What are the check-in and check-out times at HOTEL ASTORIA?
You can check in from noon - 12:30 AM. Check-out time is 12:30 PM. Contactless social distancing is available.
Are there restaurants at or near HOTEL ASTORIA?
Yes, there's an on-site restaurant.
Does HOTEL ASTORIA have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around HOTEL ASTORIA like?
HOTEL ASTORIA is a short 13-minute walk from Cathedral of Saints Peter and Paul and 3 minutes' walk from Eko Market.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Vooral de service was uitstekend. Dagelijks werd nagevraagd of alles naar wens was. Ook was de mogelijkheid om dagelijks de kamer schoon te maken. Helaas regelmatig geen goede WiFi bereik. Toch was plezierig om daar te verblijven. Ik kom graag nog een keer terug. Christophe
Christophe, 8-night trip
Verified Expedia guest review