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Hotel Alpenhof, Zermatt

4.5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Matterstrasse 43Postfach 462, ZermattVS3920Switzerland

Zermatt ski-in/ski-out hotel with spa, ski storage
  • Free breakfast and free WiFi
Bar and Beverages
Bar is awesome
Great location
Fantastic service
Delicious food
113See all 113 reviews
From 548 reviewsTripAdvisor Traveller Rating

Hotel Alpenhof, Zermatt

from $130
  • Design Single Room
  • Deluxe Double Room
  • Design Room
  • Alpine Chic Room
  • Design Junior Suite
  • Design Double Room
  • Penthouse Deluxe Suite
  • Penthouse Deluxe Suite Matterhorn View

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:30 AM - 11 PM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed (dogs only) *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free train station pickup *


  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Ski-in/ski-out access
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ski passes available
  • Free use of nearby fitness center
  • Spa tub
  • Steam room
  • Sauna
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1983
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.


Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.


  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage

Hotel Alpenhof, Zermatt’s small print

Also known as

  • Alpenhof Hotel
  • Alpenhof Hotel Zermatt
  • Alpenhof Zermatt
  • Hotel Alpenhof
  • Hotel Alpenhof Zermatt


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 60.0 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Alpenhof, Zermatt


  • Heart of Zermatt
  • St. Mauritius Church - 9 min walk
  • Mountaineers Cemetery - 9 min walk
  • Matterhorn Museum - 9 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Gorner Ridge - 2 mi / 3.3 km
  • Sunnegga Ski Resort - 2.3 mi / 3.7 km
  • Furi - Trockener Steg Cable Car - 2.8 mi / 4.4 km

Getting around

  • Sion (SIR) - 85 min drive
  • Geneva (GVA-Cointrin Intl.) - 167 min drive
  • Zermatt Station - 7 min walk
  • Täsch Station - 11 min drive
  • Randa Station - 15 min drive
  • Onsite parking not available
  • Free train station pick-up

Recent reviews

Exceptional 9.6 From 113 reviews

Hotel Alpenhof, Zermatt
Very nice and helpful staff.
A Traveler, us1 night trip
Hotel Alpenhof, Zermatt
A Traveler, us3 night romance trip
Hotel Alpenhof, Zermatt
Great view at balcony
We stayed in the junior suite and the view of Matterhorn at balcony (especially at sunrise) is amazing!
A Traveler, us3 night family trip
Hotel Alpenhof, Zermatt
Perfect view, wonderful service
On our previous day-trip visit to Zermatt, the clouds were low over the Matterhorn, obscuring it from view. This time we planned a two-day stay in a room with a view to the mountain, and it was perfect. The room was spacious and full of light from large windows on two sides. The balcony wrapped around and afforded the Matterhorn view in dazzling sunlight. Our welcome was warm, and careful explanation given to every detail of the room and hotel. We were met at the train station by the hotel's electric van, though I had given them notice of our arrival only minutes before we boarded the train in Tasch. The same driver delivered us to dinner at a sister hotel when we chose to dine at another venue. The hotel is an easy walk to the town's Main Street and its position on the river lulls you to sleep at night. Breakfast selections are expansive. Highly recommend.
L J, us2 night romance trip
Hotel Alpenhof, Zermatt
The best hotel in Zermatt
We really enjoyed our stay at this hotel - the staff is very helpful and all facilities are beautiful and spacious, including the restaurant, lounge, and spa. We were informed that our room was upgraded for free when we were being walked to our room. We had a junior suite on the top floor with amazing views of Matterhorn. We especially liked the breakfast at this hotel. I would highly recommend staying at this hotel for its location, very helpful staff, and beautiful facilities.
Alexander, us3 night romance trip

See all reviews

Hotel Alpenhof, Zermatt

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