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1 room, 2 adults

Hotel Alpenhof, Zermatt

4.5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Matterstrasse 43Postfach 462, ZermattVS3920Switzerland

Zermatt ski-in/ski-out hotel with spa, ski storage
  • Free breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
Service
Fantastic service
Breakfast
Tasty breakfast
Food
Delicious food
Room
Great room
173See all 173 Hotels.com reviews
From 628 reviewsTripAdvisor Traveller Rating

Hotel Alpenhof, Zermatt

from $339
  • Design Single Room
  • Deluxe Double Room
  • Design Room
  • Alpine Chic Room
  • Design Junior Suite
  • Design Double Room
  • Penthouse Deluxe Suite
  • Penthouse Deluxe Suite Matterhorn View

What’s around Hotel Alpenhof, Zermatt

Landmarks

  • Heart of Zermatt
  • Swiss Alps - 1 min walk
  • Matterhorn Ski Paradise - 1 min walk
  • St. Mauritius Church - 9 min walk
  • Mountaineers Cemetery - 9 min walk
  • Matterhorn Museum - 9 min walk
  • Zermatt-Furi Gondola - 18 min walk
  • Riffelberg Express Gondola - 2 mi / 3.3 km

Getting around

  • Sion (SIR) - 71 min drive
  • Geneva (GVA-Cointrin Intl.) - 164 min drive
  • Zermatt Station - 7 min walk
  • Täsch Station - 2 min drive
  • Randa Station - 7 min drive
  • Onsite parking not available
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:30 AM - 11 PM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pick-up *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Ski-in/ski-out access
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ski passes available
  • Free use of nearby fitness center
  • Spa tub
  • Steam room
  • Sauna
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1983
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby

In the room

Home comforts
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage

Hotel Alpenhof, Zermatt’s small print

Also known as

  • Alpenhof Hotel
  • Alpenhof Hotel Zermatt
  • Alpenhof Zermatt
  • Hotel Alpenhof
  • Hotel Alpenhof Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 60.0 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 173 reviews

Hotel Alpenhof, Zermatt
Exceptional10.0
Simply Amazing
Johannes, us2 night trip
Hotel Alpenhof, Zermatt
Exceptional10.0
Zermatt chalet paradise
Amazing five star all around hotel. Great service, clean rooms and beautiful views. Love that it kept a chalet feel but modern touches. Best hotel we stayed in Switzerland, wish we stayed another night.
Tony, us1 night trip
Hotel Alpenhof, Zermatt
Exceptional10.0
Fantastic luxury boutique hotel in Zermatt
Fantastic experience. Hotel is impeccable, and the outdoor hot tub, pool and sauna are beautifully maintained and available to all hotel guests. The restaurant is convenient and delicious. Recommend upgrading to the Jr Suite with a view of the Matterhorn from the balcony. You won’t be sorry. Staff very warm and accommodating. Easy walk from the train station, shops and to the Matterhorn funicular. The bar fireplace is both beautiful and welcoming after a visit to the glacier. Could not have had a better experience! And seems like a small thing but the bathroom products are exceptional.
Cindy, us2 night trip
Hotel Alpenhof, Zermatt
Exceptional10.0
Very nicc hotel with perfect location I recommend it for honey moon
Saeed, us1 night trip
Hotel Alpenhof, Zermatt
Exceptional10.0
Wonderful friendly atmosphere
Beautiful room and wonderful service, The bed was great The room faced the river and the sound of the water at night was lovely. Complimentary drinks in the room refrigerator and complementary tea and cakes in the afternoon.
Dana, usOther trip

See all reviews

Hotel Alpenhof, Zermatt

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