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1 room, 2 adults

Hotel Alpenhof, Zermatt

4.5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920, Switzerland

4.5-star ski-in/ski-out hotel with spa, near Matterhorn Ski Paradise
  • Free hot/cold buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
Service
Fantastic service
Food
Delicious food
Location
Great location
Room
Great room
210See all 210 Hotels.com reviews
From 694 reviews

TripAdvisor Traveller Rating

Hotel Alpenhof, Zermatt

from $245
  • Design Single Room
  • Deluxe Double Room
  • Superior Room
  • Alpine Chic Room
  • Design Junior Suite
  • Design Double Room
  • Penthouse Deluxe Suite
  • Penthouse Deluxe Suite Matterhorn View

What’s around Hotel Alpenhof, Zermatt

Landmarks

  • Heart of Zermatt
  • Matterhorn Ski Paradise - 1 min walk
  • St. Mauritius Church - 8 min walk
  • Matterhorn Museum - 8 min walk
  • Mountaineers Cemetery - 8 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 33 min walk
  • Furi Ski Area - 45 min walk

Getting around

  • Sion (SIR) - 71 min drive
  • Geneva (GVA-Cointrin Intl.) - 162 min drive
  • Zermatt Station - 6 min walk
  • Täsch Station - 2 min drive
  • Randa Station - 7 min drive
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:30 AM - 11 PM.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pick-up *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Ice skating on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1983
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Languages Spoken
  • Bosnian
  • Catalan
  • English
  • French
  • German
  • Italian
  • Macedonian
  • Portuguese
  • Serbian
  • Slovenian

In the room

Home comforts
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Alpenhof, Zermatt’s small print

Also known as

  • Alpenhof Hotel
  • Alpenhof Hotel Zermatt
  • Alpenhof Zermatt
  • Hotel Alpenhof
  • Hotel Alpenhof Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the health club or spa tub.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 60.0 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 210 reviews

Exceptional 10.0
Awesome. MATTERHORN view
Cleanest hotel. Modern furnishings and gorgeous lobby fireplace. Front desk staff EXceptional.pool was too nice. One of the nicest hotels we have ever stayed in.
Lisa, usFamily trip
Exceptional 10.0
Amazing experience! The staff was very friendly and helped us feel welcome throughout our entire stay.
Ketan, usFamily trip
Exceptional 10.0
Hotel and Hote staff were very helpful and accommodating. Check in was a breeze and they provided all pertinent details with out delay. In room amenities were top notch and the on site pool/spa, restaurant and additional ski storage room were great. We will definitely stay at Hotel Alpenhoff next time we are in Zermatt.
Mark, us3 night romance trip
Exceptional 10.0
Lovely hotel
This hotel exceeded our expectations - the rooms are impeccably clean and have great technology - you set the temperature from the TV, etc. Free mini bar with beer is a great touch, and the free breakfast was great, even features mimosas with fresh squeezed orange juice. We skied and the sunnegga funicular lift is a 3 minute walk away, and the train station is less than 10 minutes walking. The hot tub is nice but a bit small for the hotel size, it was often crowded after skiing. The pool area is stunning and the water was heated to a nice temperature. All in all a wonderful hotel with friendly staff, and, as is typical for Switzerland in my experience, perfectly clean.
Taylor, us6 night romance trip
Exceptional 10.0
Simply Amazing
Johannes, us2 night trip

Hotel Alpenhof, Zermatt

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