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1 room, 2 adults
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Grand Hotel Zermatterhof, Valais

5 stars
Bahnhofstrasse 55ZermattVS3920Switzerland, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.9 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Room
Room is all right
23See all 23 Hotels.com reviews
From 389 reviewsTripAdvisor Traveller Rating

Grand Hotel Zermatterhof, Valais

Hotel Info: 866-539-8117

from $386
  • Deluxe Double Room, Mountain View (Matterhorn)
  • Suite
  • Deluxe Suite, Balcony
  • Suite, Mountain View (Matterhorn)
  • Double Room (small)
  • Deluxe Double Room
  • Single Room
  • Classic Double Room, Mountain View (Matterhorn)
  • Junior Suite, Balcony
  • Classic Double Room, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup

Parking

  • No parking

Offsite

  • Area shuttle *

Also known as

  • Grand Hotel Zermatterhof
  • Grand Zermatterhof
  • Zermatterhof Grand Hotel
  • Grand Hotel Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 310
  • New Year's Eve (31 December) Gala Dinner per child: CHF 155 (from 9 to 12 years old)

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 35 per pet, per day

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Ski storage
  • Ski passes available
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 400
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Prato Borni - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Lusi - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Grand Hotel Zermatterhof, Valais’s small print

Also known as

  • Grand Hotel Zermatterhof
  • Grand Zermatterhof
  • Zermatterhof Grand Hotel
  • Grand Hotel Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 310
  • New Year's Eve (31 December) Gala Dinner per child: CHF 155 (from 9 to 12 years old)

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 35 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.9 /5 from 23 reviews

Grand Hotel Zermatterhof, Valais
Outstanding5.0 / 5
Grand Hotel Zermatterhof
Hotel was lovely. Horse and carriage took us to the train station which was very cool. Hotel staff was exceptional especially the concierges. Would highly recommend to anyone.
2 night family trip
Grand Hotel Zermatterhof, Valais
Excellent4.0 / 5
Matter-awesome!
Beautiful
3 night family trip
Grand Hotel Zermatterhof, Valais
Outstanding5.0 / 5
Amazing hotel
This hotel is outstanding. The junior suite was perfect for us and our 2 young kids. There was a living room area in which the staff turned down the sofa bed in the evening and put it back together in the morning so we could use the space. The terrace with a view of the Matterhorn (when not covered by clouds) was a wonderful bonus. The staff was soooo helpful and nice. The pool and spa area are gorgeous, clean, and well supplied with towels, drinks, and shower products. Breakfast was great in the beautiful restaurant. Of course the location is excellent with easy access to everything you need. I can't say enough good things about this hotel and wish someone would foot the bill so I can return. (The only negative is of course that it is very pricey).
4 night family trip
Grand Hotel Zermatterhof, Valais
Outstanding5.0 / 5
Great hotel in Zermatt
I've stayed recently in three Zermatt hotels (Post...very nice, Julen...pretty nice, and this), and this seems to be the granddaddy of comfort and style. Great rooms, great spa, great restaurant, great staff, and great location. It's pricey, but, then again, everything is in Switzerland. This, however, felt the most like a five-star US hotel due to the attention from staff.
1 night trip
Grand Hotel Zermatterhof, Valais
Outstanding5.0 / 5
MATTERHORN VIEWS
GRETA HOTEL IN A PERFECT LOCATION
3 night romance trip

See all reviews

Grand Hotel Zermatterhof, Valais

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