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1 room, 2 adults

Grand Hotel Zermatterhof, Zermatt

5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Bahnhofstrasse 55, Zermatt, VS, 3920, Switzerland

Luxury hotel with 3 restaurants, near Matterhorn Museum
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 690 reviews

TripAdvisor Traveller Rating

Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Room
Great room

Grand Hotel Zermatterhof, Zermatt

from $294
  • Standard Single Room, 1 Queen Bed
  • Classic Double Room
  • Classic Double Room, View (Matterhorn View)
  • Deluxe Double Room
  • Deluxe Double Room, View (Matterhorn View)
  • Junior Suite
  • Junior Suite, View (Matterhorn View)
  • Suite
  • Suite, View (Matterhorn View)
  • Deluxe Suite
  • Suite (Chalet)
  • Suite (Suite withMatterhorn View)

What’s around Grand Hotel Zermatterhof, Zermatt

Top spots nearby

Recommended by this property

  • Matterhorn Museum (2-minute walk)
  • Mountaineers Cemetery (2-minute walk)
  • Gornergrat Station (3.1 mi / 5 km)
  • Matterhorn (5.2 mi / 8.4 km)

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Station - 6 min walk
  • Täsch Station - 10 min drive
  • Randa Station - 15 min drive
  • Free train station pick-up
  • Area shuttle (surcharge)
  • Free train station drop-off

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station shuttle *

Parking

  • No parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 400
  • Conference space size (meters) - 37
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in regional cuisine and serves dinner only. Reservations are required.

Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Grand Hotel Zermatterhof, Zermatt’s small print

Also known as

  • Grand Hotel Zermatterhof
  • Grand Zermatterhof
  • Zermatterhof Grand Hotel
  • Grand Hotel Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 200.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 35 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.8 From 93 reviews

Exceptional 10.0
The hotel and staff were amazing.
us6 night trip with friends
Very Good 8.0
Hella Bells
The staff are 5 star but unfortunately the hotel isn’t, rooms very small and require up dating. Food menu limited. Also church bell goes off every 15 minutes starting at 6.45 am.
Mark, us3 night romance trip
Exceptional 10.0
Exceptioal
Hotel was lovely. Hotel staff was exceptional. Staying at this hotel made our travel more enjoyable. I would highly recommend.
Kyong, usFamily trip
Exceptional 10.0
Old World 5-star
There are few hotels that stand up to the old world 5-star class of service - and this one is certainly one of them. From the time they pick you up in the horse carriage to the time they drop you back at the train station - the entire team works to make this a truly memorable experience.
Aliasgar, us1 night romance trip
Exceptional 10.0
One of the best hotel stays anywhere!
This was one of our nicest hotel stays anywhere in the world. Everything was wonderful. The staff came out and gave us a very warm wonderful greeting when we arrived. Check in was smooth. They took us to the room and showed us everything. Some delicious apricots were there for our enjoyment. The room itself was beautiful. Breakfast the next morning was one of the best spreads seen anywhere. All was just perfect.
richard, us1 night romance trip

Grand Hotel Zermatterhof, Zermatt

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