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Hotel Monopol, Lucerne

4 stars
Pilatusstrasse 1LucerneLU6002Switzerland, 800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
118See all 118 Hotels.com reviews
From 727 reviewsTripAdvisor Traveller Rating

Hotel Monopol, Lucerne

Hotel Info: 866-539-8117

from $137
  • Superior Double Room
  • Standard Triple Room
  • Junior Suite
  • Superior Single Room
  • Standard Single Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-12:30 AM
  • Check-out time is 11 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 20 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Monopol
  • Hotel Monopol Lucerne
  • Monopol Hotel
  • Monopol Lucerne
  • Monopol Swiss q Lucerne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4 per person, per night. This tax does not apply to children under 13 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Parking is available nearby and costs CHF 20 per 24 hours

Rollaway beds are available for CHF 100.00 per night

Breakfast is offered for an extra charge of CHF 25 per person (approximately)

Cribs/Infant beds are available for CHF 50.00 per night

Pets are allowed for an extra charge of CHF 20.00 per pet, per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 4 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 689
  • Conference space size (meters) - 64
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1899
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Monopol, Lucerne’s small print

Also known as

  • Hotel Monopol
  • Hotel Monopol Lucerne
  • Monopol Hotel
  • Monopol Lucerne
  • Monopol Swiss q Lucerne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4 per person, per night. This tax does not apply to children under 13 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Parking is available nearby and costs CHF 20 per 24 hours

Rollaway beds are available for CHF 100.00 per night

Breakfast is offered for an extra charge of CHF 25 per person (approximately)

Cribs/Infant beds are available for CHF 50.00 per night

Pets are allowed for an extra charge of CHF 20.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 118 reviews

Hotel Monopol, Lucerne
Excellent4.0 / 5
Great location
Hotel was right across from train station so very convenient. The room was large and clean.
2 night trip
Hotel Monopol, Lucerne
Outstanding5.0 / 5
Hotel staff were nice, courteous and thoughtful. Room was quiet. Would stay there again
1 night family trip
Hotel Monopol, Lucerne
Excellent4.0 / 5
Perfect location, great staff and great price
Perfect location directly across from the main train station. Terrific, friendly and helpful staff - comfortable bed, nice shower with good water pressure, giant towels, tasty breakfast. The hotel does not have A/C because of some historic preservation restrictions so keep that mind. Perfect hotel for cooler months of the year. There is a club of some kind on the bottom floor that was pretty noisy until late - but not too bad. I will definitely stay here when in the area.
2 night trip
Hotel Monopol, Lucerne
Good3.0 / 5
Beware!
Very frustrated the hotel had no parking, tho it had been mentioned as available on your website.The clerk asked if I had made a "parking reservation" huh?? She told me I needed to pay 15 Euros and find pkg on the street. Good luck. I asked where i could at least drop off my family's luggage. Not possible! I then asked to reserve parking for our 2nd night and was told yes, for 25 Euros. An hour later I was told there'd been a mistake and couldnt reserve parking afterall. She admitted to just 4 spaces total available for the 99 room hotel! Next: my two rooms reserved: 1 satisfactory, but the other: small, stuffy, DARK--looked on an alley/lot. We requested a comparable room to our first. After MUCH conferring by 2 clerks, answer was no. We asked why we wd be given such a poor second room when we were among the earliest to ck in and had paid nearly 1000 Euros for our short stay. The clerk fumbled a bit; we weren't considered regular guests--clearly, we'd booked online. Even in their elevator were signs: they give guests who book directly with them 5 Euros per guest per night if they book with the hotel, not w a booking site. So...we ended up w an inferior room and paid more! Go figure.
2 night family trip
Hotel Monopol, Lucerne
Excellent4.0 / 5
Very good
2 night family trip

See all reviews

Hotel Monopol, Lucerne

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