See all properties
Save

Choose dates to view prices

Hostellerie des Châteaux & Spa

Photo gallery for Hostellerie des Châteaux & Spa

Aerial view
2 indoor pools, 2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas
Front of property - evening/night
Room amenity
Restaurant

Overview of Hostellerie des Châteaux & Spa

Hostellerie des Châteaux & Spa

4.0 star property
4-star hotel with spa, near Mont Sainte Odile

8.4/10 Very Good

31 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $217
Price available on 3/27/2023
Map
11 Rue Des Chateaux, Ottrott, Bas-Rhin, 67530
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • 2 spa tubs
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Ottrott

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive
  • Goxwiller Station - 8 min drive
  • Bischoffsheim Station - 10 min drive
  • Gertwiller Station - 11 min drive

Restaurants

  • Boulangerie Degermann Claude - 7 min drive
  • Vins d'Alsace Robert Blanck - 6 min drive
  • Cup&Co - 7 min drive
  • L'Agneau d'Or - 6 min drive
  • Fritz Schmitt - 2 min walk
Map

About this property

Hostellerie des Châteaux & Spa

Located near a train station, Hostellerie des Châteaux & Spa is a great choice for a stay in Ottrott. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. Other highlights at this upscale hotel include 2 outdoor pools, a 24-hour fitness center, and a sauna.

Languages

English, French, German, Italian, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 11:30 AM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs only, 3 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (EUR 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Hiking/biking trails
  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Romanian

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa des Châteaux has 4 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.5 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 9.00 for children

Renovations and closures

The property is closed between January 07 and February 09.

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19 per pet, per day

Parking

  • Valet parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7:30 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Hostellerie Chateaux Sp
Hostellerie Chateaux Sp Ottrott
Hostellerie Châteaux Hotel Ottrott
Hostellerie Châteaux Hotel
Hostellerie Châteaux Ottrott
Hostellerie Châteaux
Hostellerie Des Chateaux Ottrott
Hostellerie Des Chateaux Hotel Ottrott
Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
Hostellerie des Châteaux Spa
Hostellerie Des Chateaux Et Sp
Hostellerie Des Chateaux & Spa
Hostellerie des Châteaux & Spa Hotel
Hostellerie des Châteaux & Spa Ottrott
Hostellerie des Châteaux & Spa Hotel Ottrott

Frequently asked questions

Is Hostellerie des Châteaux & Spa currently open?
The property is closed between January 07 and February 09.
How much does it cost to stay at Hostellerie des Châteaux & Spa?
As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Hostellerie des Châteaux & Spa on Mar 27, 2023 start from $217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hostellerie des Châteaux & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hostellerie des Châteaux & Spa?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool. Guests have pool access from 7 AM to 7:30 PM.
Are pets allowed at Hostellerie des Châteaux & Spa?
Yes, dogs are welcome, with a limit of 3 per room. There's a charge of EUR 19 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hostellerie des Châteaux & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Hostellerie des Châteaux & Spa?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hostellerie des Châteaux & Spa and nearby?
Have fun with onsite activities like mountain biking and hiking. Enjoy a treatment at the spa and a relaxing soak in one of the 2 spa tubs. This hotel also offers 2 indoor and 2 outdoor swimming pools. Hostellerie des Châteaux & Spa also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Hostellerie des Châteaux & Spa?
Yes, there are 2 onsite restaurants.
What's the area around Hostellerie des Châteaux & Spa like?
Hostellerie des Châteaux & Spa is in the heart of Ottrott, a short 1-minute walk from Vosges Mountains.

Reviews

8.4

Very Good

9.3/10

Cleanliness

8.4/10

Staff & service

10.0/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Virginie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tolles Hotel in wunderschöner Lage im Elsass
tolles Hotel in wunderschöner Lage im Elsass, von hier aus sind tolle Ausflüge in alle Richtungen möglich. Wir hatten ein schönes, ruhiges Zimmer mit Blick in die Rheinebene und mit modernem Bad. Das Personal war immer sehr freundlich und zuvorkommend, wir haben uns sehr wohlgefühlt. Das lag auch am guten Essen, sowohl Frühstück und Abendessen sind sehr lecker und sehr zu empfehlen, aber nicht gerade günstig. Als Abwechslung bietet sich das Restaurant A l'Ami Fritz gegenüber an. Der Wellnessbereich ist groß und sehr gepflegt. Die Liegen waren meistens belegt, da auch Besucher von außerhalb kamen. In der Saison bekommt man sicher nur schwer einen Platz. Das ist aber der einzige Kritikpunkt.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alain, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Carine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rien à redire tout été parfait
Serge, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Erlend Hansen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Scandaleux
Inadmissible ! Animaux de compagnie admis était il noté sur le site de l'établissement... Sauf qu'à la réception le jour J de l'arrivée, on nous dit que les Animaux ne sont admis nulle part ailleurs que dans les chambres !!!! Tous les acces piscine espace gazon uuextérieur interdit, restaurant idem, bar idem !! Du jamais vu dans ce genre d'établissement s'il edt noté que les Animaux dont admis ! Mesdames messieurs si vous emmenez votre compagnon partout avec vous dabs le sac, même petit, vous navez acces à aucune prestation en couple ! A moins de lzisser votre animal seul dans la chambre pendant que vous prenez du bon temps. Purement inadmissible et site a tendance mensongère ! Mais vous ne le decouvrez qu'a votre arrivée. Qui plus est, hitels.com prebd 30% sur le sejour et en plus lhotel vous licre une chambre avec une toute petite fenetre via la réservation hotels.com
laure, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversaire de mariage
Pour nos 20 ans de mariage, nous nous sommes offert une nuitée dans une suite de cet hôtel d’un confort exceptionnel. Tout était parfait, l’’accueil, le confort et la décoration magnifique, le personnel très sympathique et serviable, un chef de rang d’un professionnalisme poussé à l’extrême, la suite grandiose avec de la dominique partout, 3 téléviseurs, sauna dans la chambre, baignoire à bulles etc etc, enfin le dîner juste incroyable. Un grand bravo à tous pour ce court séjour inoubliable
DOMINIQUE, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Week-end marché de Noël
L’hôtel est propre avec des chambres spacieuses. Design local un peu vieux jeux. Spa et piscines. Le seul bémol est le personnel d’accueil de l’hôtel et le pdj. Pas attentionnés, à peine un regard au petit déjeuner. Il semble que l’important est de bien vérifier le numéro de chambre sur la liste sans regarder les clients et aucun sourire. Au check out nous avons été facturés de la totalité, même si nous avions payé via hôtels.col. Pas une excuse, très décevant. Quel dommage.
Catherine, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hôtel magnifique, propre et personnel au petit soin.
Denis, 1-night romance trip
Verified Expedia guest review