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HM Tropical Hotel, Playa de Palma

4 stars
Carrer Marbella, 16Playa de PalmaMallorca07610Spain, 800-491-6126
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Good3.9 / 5
Service
Fantastic service
Bar
Bar is awesome
Value
Value for money could be better
WiFi
WiFi system needs upgrading
114See all 114 Hotels.com reviews
From 364 reviewsTripAdvisor Traveller Rating

HM Tropical Hotel, Playa de Palma

Hotel Info: 866-539-8117

from $105
  • Double Room (Short Stay)
  • Double Room, Sea View
  • Double Room Single Use
  • Double Room
  • Double Room Single Use (Short Stay)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
The front desk will be closed during the following times:
November - March
  • Closed all day: Monday, Tuesday, Wednesday
  • Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transportation

    Parking

    • No parking

    • Free self parking

    • Free nearby parking

    Other information

    • All-inclusive rates available
    • Resort fee included

    Also known as

    • HM Tropical
    • HM Tropical Hotel
    • HM Tropical Hotel Playa de Palma
    • HM Tropical Playa de Palma
    • Hotel HM Tropical
    • HM Tropical Playa De Palma, Majorca

    Policies

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

    • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Rollaway beds are available for an additional charge

    WiFi is available in guestrooms for EUR 10 per day (rates may vary)

    WiFi is available in public areas for EUR 10 per day (rates may vary)

    In the hotel

    Food and drink
    • Free hot/cold buffet breakfast daily
    • Restaurant
    • Bar/lounge
    Things to do
    • Beach towels
    • Outdoor pool
    • Children's pool
    • Fitness facilities
    • Pool sun loungers
    • Pool umbrellas
    • Billiards or pool table
    Working away
    • Business center
    • One meeting room
    Services
    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    Facilities
    • Number of buildings/towers - 1
    • Elevator/lift
    • Rooftop terrace
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    Sleep well
    • Blackout drapes/curtains
    Things to enjoy
    • Furnished balcony
    Freshen up
    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer
    Be entertained
    • Plasma TV
    • Satellite TV channels
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator
    More
    • Daily housekeeping
    • In-room safe

    Special features

    All inclusive

    All-inclusive room rates at HM Tropical Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
    Entertainment

    • Onsite live performances

    Not included
    • Premium food items
    • Premium and/or non-domestic beverages
    • Bottled liquor
    • Room service
    • Airport transfers
    • Childcare
    • Activities and services offered by independent operators

    Dining

    Buffet restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.

    Bar - Overlooking the ocean, this bar serves light fare only.

    Recreation

    On Site

    • Fitness facilities
    • Bicycle rentals on site
    • Personal motorized watercraft on site

    Nearby

    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Water skiing nearby

    HM Tropical Hotel, Playa de Palma’s small print

    Also known as

    • HM Tropical
    • HM Tropical Hotel
    • HM Tropical Hotel Playa de Palma
    • HM Tropical Playa de Palma
    • Hotel HM Tropical
    • HM Tropical Playa De Palma, Majorca

    Policies

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

    • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Rollaway beds are available for an additional charge

    WiFi is available in guestrooms for EUR 10 per day (rates may vary)

    WiFi is available in public areas for EUR 10 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Recent reviews

    Good 3.9 /5 from 114 reviews

    HM Tropical Hotel, Playa de Palma
    Fair2.0 / 5
    HORROR!
    I can't even describe how dissappointed we are! We stayed for 3 nights in HM Tropical (April 20-April 23). Positive: -Check in time is at 2pm but we got our room at 10am, as we got in an earlier flight. Definitely a plus! -The Neighborhood has a lot to offer:restaurants, the beach, nightlife, a lot of bus connection going to the city. Negative: (this will be a long list) -They are renovating!!! Understandable that some hotels are old so they renovate. But the noise even started already at 8AM!!! -The walls and doors are so thin, you can even hear your neighbor room take a bath or flash the toilette. (this was really annoying, especially some people flush or take a shower in the middle of the night) -The television didnt work and it took about 2 hrs until the handy man came and repaired it. -The toilette did not flush a few times, we had to take the garbage can and fill it with water just to flush. Minutes or Hours later it worked again. -Since they are renovating, one out of two elevators wasnt functioning. They were still repairing it. -Breakfast buffet on the first day it was amazing! but they served the same stuff on the 2nd, the 3rd and the 4th day. (exactly the same!!) -As to cleanliness, i was not impressed at all. It was all white so it did look tidy. But if you take a closer look, the tables, the chairs were already worn off!
    3 night romance trip
    HM Tropical Hotel, Playa de Palma
    Outstanding5.0 / 5
    A Special Birthday Treat in a Beautiful Hotel
    Spent 3 nights on an all-inclusive basis at the HM Tropical Hotel, celebrating my 50th birthday with 2 friends. The staff were excellent, all very friendly and accommodating. The food in the hotel was very good indeed. We opted to pay the extra for a full sea view room, which we decided was a good decision, as we relaxed on our balcony. I loved the decor in the hotel - uber trendy, all white with really lovely lighting. The rooms whilst quite small, were spotlessly clean and the ensuite shower room was very funky with the frosted glass paneling.
    3 night trip with friends
    HM Tropical Hotel, Playa de Palma
    Excellent4.0 / 5
    Good short break
    Hotel is nice but the coffee on the all inclusive package needs to improve as it was poor although the food was excellent. Moreover, the front entrance is open to the public so anyone can enter the downstairs pool area, it should be gated so that only guests can use the entrance with the Hotel pass key card used for the rooms I felt like I had to keep an eye on my valuables all the time as anyone from the street could have stolen them if left unguarded. Finally only German or European TV channels save for BBC world ehwn at least the normal BBC or ITV channel could be available for UK guests.
    2 night romance trip
    HM Tropical Hotel, Playa de Palma
    Outstanding5.0 / 5
    We'll be back
    This was our second stay at HM Tropical and found it great again. Staff are excellent. We'll be back.
    3 night romance trip

    See all reviews

    HM Tropical Hotel, Playa de Palma

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