Theartemis Palace

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Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Maisonette | Balcony

Overview of Theartemis Palace

VIP Access

Theartemis Palace

4.0 star property
4-star hotel in Rethymno with 2 bars/lounges and outdoor pool

9.2/10 Superb

78 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is $64
Price available on 10/2/2022
Map
Markou Portaliou 26, Rethymno, Crete Island, 74100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Fitness center
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
For families
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 64 min drive
  • Nikos Kazantzakis Airport (HER) - 70 min drive

About this property

Theartemis Palace

4-star hotel near the boardwalk
You can look forward to a poolside bar, a grocery/convenience store, and a terrace at Theartemis Palace. For some rest and relaxation, visit the hot tub, and indulge in a massage, a facial, or a manicure/pedicure. The onsite international cuisine buffet restaurant, Chloe, features garden views. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • A 24-hour front desk, evening entertainment, and an elevator
  • Tour/ticket assistance, concierge services, and a gift shop
  • Free newspapers, laundry services, and 3 meeting rooms
  • Guest reviews speak well of the pool, helpful staff, and walkable location
Room features
All guestrooms at Theartemis Palace offer perks such as air conditioning and bathrobes, in addition to amenities like safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 28-inch flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

All inclusive

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 245 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Evening entertainment
  • Beach nearby

Working away

  • 3 meeting rooms
  • Conference space (2422 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All inclusive

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Dining

Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Safes in guestrooms can be used for EUR 3.00 per day

Children & extra beds

  • Rollaway beds are available for EUR 115.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Frequently asked questions

Does Theartemis Palace offer free cancellation for a full refund?
Yes, Theartemis Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Theartemis Palace?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Theartemis Palace on Oct 2, 2022 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Theartemis Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Theartemis Palace?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Theartemis Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Theartemis Palace?
Sorry, there's no onsite parking at Theartemis Palace.
What are the check-in and check-out times at Theartemis Palace?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Theartemis Palace and nearby?
Theartemis Palace has 2 bars, an outdoor pool, and a spa tub, as well as a fitness center and a garden.
Are there restaurants at or near Theartemis Palace?
Yes, Chloe offers international cuisine and garden views. Nearby restaurants include Pagliaccio (4-min walk), Ambrosia (5-min walk), and Barrio the neighbourhood (5-min walk).
What's the area around Theartemis Palace like?
Theartemis Palace is located near Town Beach, just a short 17-minute walk from Rethymnon Town Hall and 4 minutes' walk from Pagliaccio. The local area is walkable and popular for its beaches.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Ren, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely 5 nights!
We had a lovely stay here! The staff are super friendly and very accommodating! I’m vegan and the staff gave me a selection of vegan meat, almond milk and cheeses for breakfast in addition to the buffet which was very kind! The room had a few flaws such as a broken lamp that had the cord taped back together, when we mentioned it wasn’t working they fixed the plug instead of swapping the lamp which was a bit of a safety concern for us. The room we stayed in was a bit loud at times but still a lovely room! I’d recommend paying more for the pool view as we had partial sea view but was a little loud sometimes from the street. Overall a wonderful stay and would stay again!
Shannon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with great service, nice amenities and delightful food. On the improvement side, may be longer pool hours and functioning gym would help.
Praveen, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best stay in Crete!
Our stay was absolutely amazing from start to finish! Visited to celebrate a birthday and Theartemis went above and beyond for us from being greeted with champagne and refreshments to a decorated room filled with balloons and a personalised big birthday cake! The food was lovely and had a good variety for our buffet breakfast and dinner which i was very pleased with. The service was spectacular, really was the best part of the 3 places we stayed in Crete Theartemis was definitely the best! Special thanks to the manager Eleni i believe her name was who also greeted us on arrival and checked with us throughout our stay. This was an amazing memorable stay and hope to come baxk soon! :) thank you Theartemis!
Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful staying at the hirel. The stuf are great and polite, the food was really nice . I recommended the hotels to anyone who wants ro stay in crete
Anilsa, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Altin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal location, walkable to old town, 100m to beach. Beautiful interior, spotlessly clean, comfortable room, excellent food, wonderful staff. Entertainment on alternate evenings. Only drawback is, as a city hotel, outdoor space is limited so the pool area and sunbeds are in shade for some of the day.
Anne, 9-night romance trip
Verified Ebookers guest review

8/10 Very Good

Decent stay!
Overall, we enjoyed our stay at Theartemis Palace. It is in a nice area of Rethymno, near a great beach boardwalk that we enjoyed taking walks on in the evening. We booked the premium suite with jetted tub, which I'm not sure I would call 'premium'. We mostly loved the balcony and very comfortable lounge chairs. However, the balcony is not private at all - it sometimes feels that you are 'on display' for the other rooms because there is a full wall of glass windows looking onto the balcony and an open-air top (great for tanning, not great for privacy). Also, the room has a joining door with the other premium suite and there was a very loud couple next to us who made lots of noise in the middle of the night. We also didn't have 10/10 cleaning service in the room. Some dirty cups were not taken out and the nespresso pods were only replenished when we asked. Also, we used a blanket that did not have a cover on it. We had half-board and were surprised that dinner service did not include water (and 3 euro for one bottle of water is over priced!). We were generally satisfied with the meals but found the dishes themselves were hit or miss (though we did have some favorites). All in all, it was a decent stay. Not sure I would make this one of my 'staple' places but it was good enough!
Hayley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic holiday spot on Crete
We had amazing time in Theartemis hotel this summer. Hotel is recently renovated and everything looks new. Pool is very good. Lot of activities are organized in hotel (shows, concerts). Stuff is very friendly and professional. From reception, restaurant or any other part of the hotel you can feel real Greek hospitality. Had fantastic experience from check in to check out. Looking forward to visit it again in coming. Years.
Milan, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was fine. Excellent food.
Miroslav, 11-night family trip
Verified Hotels.com guest review