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Kastro Hotel

Photo gallery for Kastro Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Terrace/patio
Exterior
Standard Triple Room | Desk, soundproofing, iron/ironing board, free WiFi
Breakfast area

Overview of Kastro Hotel

Kastro Hotel

3.0 star property
3-star hotel with restaurant, near Heraklion Port
8.8 out of 10 Fabulous
8.8/10 Fabulous

542 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $85
Price available on 6/11/2023
Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Library
  • Front-desk safe
  • Laundry service
  • Conference space
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

About this area

What's nearby

  • Heraklion Port - 16 min walk
  • Heraklion Archaeological Museum - 2 min drive
  • Palace of Knossos - 8 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • Central Park - 3 min walk
  • Indigo Cafe - 2 min walk
  • Παγοποιείον - 3 min walk
  • Ουτοπία - 3 min walk
  • Beer o' clock - 2 min walk
Map

About this property

Kastro Hotel

Kastro Hotel puts you just 2.9 mi (4.7 km) from the airport and a 5-minute drive from Heraklion Port. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a terrace are other highlights. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, German, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 1:30 PM - 11:30 AM
  • Express check-in available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Offsite parking within 98 ft (EUR 8 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

  • Safes in guestrooms can be used for EUR 5 per stay

Parking

  • Parking is available nearby and costs EUR 8 per day (98 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Does Kastro Hotel offer free cancellation for a full refund?
Yes, Kastro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kastro Hotel?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Kastro Hotel on Jun 11, 2023 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kastro Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kastro Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kastro Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Kastro Hotel?
You can check in from 1:30 PM - 11:30 AM. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Kastro Hotel and nearby?
Kastro Hotel has spa services.
Are there restaurants at or near Kastro Hotel?
Yes, there's an onsite restaurant.
What's the area around Kastro Hotel like?
Kastro Hotel is a short 16-minute walk from Heraklion Port and 3 minutes' walk from Heraklion Loggia. Travelers say this hotel is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good value hotel, in a quiet but central location
We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
Joan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ELINA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenience location. The staff is very nice and gave us lots of help. He is ver patient explaining information we asked.
Yuling, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Leonard, 1-night trip
Verified Expedia guest review

6/10 Good

Benjamin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Très bien placé en ville. Personnel aimable et compétent. Calme et tout prés du centre ville. Bon petit déjeuner. Clean, Belle vue sur terasse.
URSANNE, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mai-Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent City Centre Hotel
2nd stay at this lovely City centre hotel. Staff are great and rooms very clean. Good beds and A/C. Lovely roof terrace to catch the sun too. Breakfast not the best but the location more than makes up for any shortcomings. 1 minute and you are in the centre and close to the port. We will be back again
Barry, 2-night trip
Verified Hotels.com guest review

6/10 Good

The location of this hotel was perfect as it was near to the central shopping
Emily, 1-night trip
Verified Hotels.com guest review