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Hôtel Mercure Castres L'Occitan

Photo gallery for Hôtel Mercure Castres L'Occitan

Exterior
Garden
Exterior
Superior Double Room, 1 Double Bed | Minibar, desk, soundproofing, free cots/infant beds
Lunch and dinner served, French cuisine

Overview of Hôtel Mercure Castres L'Occitan

Hôtel Mercure Castres L'Occitan

3.0 star property
3-star hotel with restaurant, near Maisons sur l'Agout
9.0 out of 10 Superb
9.0/10 Superb

116 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
201 Avenue Charles De Gaulle, Castres, TARN, 81100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Free cots/infant beds
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Castres (DCM-Mazamet) - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 77 min drive
  • Castres Station - 8 min drive
  • Labruguiere Station - 14 min drive
  • Mazamet Station - 22 min drive

Restaurants

  • Le Palmarium - 14 min walk
  • Sushi World - 16 min walk
  • Brasserie Marso - 14 min walk
  • Bistrot Saveurs - 16 min walk
  • Les Ateliers - 8 min walk
Map

About this property

Hôtel Mercure Castres L'Occitan

A great choice for a stay in Castres, Hôtel Mercure Castres L'Occitan is only 4 mi (6.4 km) from the airport. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L Occitan, which serves French cuisine and is open for lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1173 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 21-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

L Occitan – This restaurant specialises in French cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Renovations and closures

The following facilities will be closed during February, March, April, October, November and December:
  • Swimming pool

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

LOGIS L'Occitan Hotel Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Castres
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Frequently asked questions

Does Hôtel Mercure Castres L'Occitan offer free cancellation for a full refund?
Yes, Hôtel Mercure Castres L'Occitan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel Mercure Castres L'Occitan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Mercure Castres L'Occitan?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hôtel Mercure Castres L'Occitan?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hôtel Mercure Castres L'Occitan?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel Mercure Castres L'Occitan?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hôtel Mercure Castres L'Occitan and nearby?
Hôtel Mercure Castres L'Occitan has a seasonal outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Hôtel Mercure Castres L'Occitan?
Yes, L Occitan offers French cuisine.
What's the area around Hôtel Mercure Castres L'Occitan like?
Hôtel Mercure Castres L'Occitan is a short 19-minute walk from Maisons sur l'Agout and 19 minutes' walk from Place Jean Jaurès.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Constance, 1-night trip
Verified Hotels.com guest review

6/10 Good

Piscine fermée, dur quand on prend l’hôtel pour cela
Stephan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location for beautiful surroundings
Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
David, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good but not a 4 star.
The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
Bernard, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Stopover in Castres
Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
Paul, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Castres with friendly staff
Recently renovated, very friendly staff, very quiet.
vincent, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stop
It was an overnight stop in cloudy weather, so the indoor covered pool area was good for relaxing. Dinner in hotel was good. Outstanding staff service, very helpful and all spoke English well. Gave us lots of town history and features.
Verified Hotels.com guest review

8/10 Very good

Good friendly three star hotel
Good hotel 15 minutes walk from town centre. Helpful staff, good service. Very small room, but good value for money.
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended!
Hotel was very clean and comfortable, parking was convenient, and staff was courteous. We had a restful stay in this hotel for two nights before journeying on. We did not eat in the hotel restaurant as prices were high. We thought the breakfast cost was too high but later regretted that decision as it was difficult to find an alternate cafe or restaurant for breakfast in the town.
Verified Hotels.com guest review