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The Caswell Hotel London, London

2 stars2 stars
25 Gloucester StreetLondonEnglandSW1V 2DBUnited Kingdom
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2.9 / 5
Room
Room needs to be improved
Location
Great location
Breakfast
Tasty breakfast
WiFi
WiFi system needs upgrading
188See all 188 Hotels.com reviews
From 334 reviewsTripAdvisor Traveller Rating

The Caswell Hotel London, London

from $43
  • Quadruple Room, Ensuite
  • Twin Room, Ensuite
  • Basic Triple Room, Shared Bathroom
  • Triple Room, Ensuite
  • Basic Quadruple Room, Shared Bathroom
  • Basic Single Room, Shared Bathroom
  • Basic Double Room, Shared Bathroom
  • Double Room, Ensuite
  • Basic Twin Room, Shared Bathroom

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • No parking

Also known as

  • Caswell Hotel
  • Caswell Hotel London
  • Caswell London
  • Hotel Caswell
  • Caswell Hotel London, England

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch LED TV
More
  • Daily housekeeping

The Caswell Hotel London, London’s small print

Also known as

  • Caswell Hotel
  • Caswell Hotel London
  • Caswell London
  • Hotel Caswell
  • Caswell Hotel London, England

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 188 reviews

The Caswell Hotel London, London
Excellent4.0 / 5
Okay place
Nice place, but a bit old and run down. They need to have a major cleaning done because there is an unpleasant smell in the hallways and rooms.
1 night trip with friends
The Caswell Hotel London, London
Excellent4.0 / 5
Good location, old place
This is a cheap hotel and in a good location with easy access to all the main attractions in London. However, the room smelled old and like mildew. They need to clean up and replace some things to refresh the place.
3 night trip with friends
The Caswell Hotel London, London
Outstanding5.0 / 5
Good location
Great place, close to attractions.
2 night romance trip
The Caswell Hotel London, London
Poor1.0 / 5
not worth the savings
Got this room because of price and included daily breakfast. Wish I had just spent a little extra to get a better place. The private in-room restroom in our room looked like they gutted an old run down trailer restroom and installed the restroom in there. It was very tiny, dirty and to top it off, the shower kept flooding. I went down and complained about this, and a weird chemical smell in our room, to the hotel staff that night and they said they couldn't do anything for me because they didn't have an open room with the same accommodations open for the dates that I would be staying there and wanted to charge me more to switch to a bigger room (which I was not about to pay for). They fixed the clogged shower drain the next day but that was little consolation due to the still present smell of chemicals that lingered plus the broken heater (oh yeah forgot to mention that part, good thing it was fall and not mid-winter). I'm a pretty easy going person and could let a lot slide but the accumulated stress of everything that was wrong with the room made it simply not worth it. Oh yeah, no elevator, dirty everything in the room and thin walls, but the breakfast was decent at least lol.
3 night family trip
The Caswell Hotel London, London
Good3.0 / 5
Convenient Neighborhood
Given the reviews by others on how small the rooms were, I set my expectations accordingly so I was not surprised that the beds were crammed together and there was very little room for suitcases. There were 4 of us and I didn't book early enough to get an ensuite bathroom so I was a bit concerned about having a shared bathroom and shower. However, since there were only 3 units on our floor, there was very little schedule conflict in using either the bathroom or shower. The big plus about this hotel is the staff is very accommodating. They have a takeout breakfast policy for early checkout and we were booked for an early morning tour one day in which we would have to miss breakfast. They gave us a takeout breakfast which helped considerably. I think this hotel is representative of the genre of lodging at this price range where the building and facilities are old so it's no worse than other similar hotels but the staff is courteous so that left a good impression.
3 night family trip

See all reviews

The Caswell Hotel London, London

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