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Aloft Playa Del Carmen

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Breezy, Room, 2 Queen Beds, Balcony | Hypo-allergenic bedding, down duvets, in-room safe

Overview of Aloft Playa Del Carmen

Aloft Playa Del Carmen

Pet-friendly hotel with 2 outdoor pools, connected to a shopping centre, near Playa del Carmen Main Beach
9.8 out of 10 Exceptional
9.8/10 Exceptional

9 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Corner/local shop
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
  • 2 outdoor pools

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 9 min walk
  • Mamitas Beach - 11 min walk
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Playacar Golf Club - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • Xplor Theme Park - 9 min drive
  • El Camaleon Mayakoba Golf Course - 10 min drive
  • Xcaret Eco Theme Park - 12 min drive
  • Ferry to Cozumel - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • Antoinette - 3 min walk
  • Logia café - 3 min walk
  • Ipanemas Steak House - 4 min walk
  • La Consentida - 3 min walk
  • Kaxapa Factory - 3 min walk
Map

About this property

Aloft Playa Del Carmen

At Aloft Playa Del Carmen, you'll be a short five-minute drive from Playa del Carmen Main Beach and Quinta Avenida. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
This information is provided by our partners.

At a glance

Hotel size

  • 167 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site parking only available on request
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Toys

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping centre on-site
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Nook – On-site restaurant.
W XYZ Bar – On-site bar. Open daily.
Splash RoofTop – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 550 per pet, per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen offer free cancellation for a full refund?
Yes, Aloft Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aloft Playa Del Carmen?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Aloft Playa Del Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Playa Del Carmen?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lb per pet. There's a charge of MXN 550 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Aloft Playa Del Carmen?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Aloft Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.
What is there to do at Aloft Playa Del Carmen and nearby?
Aloft Playa Del Carmen has 2 outdoor pools and 2 bars.
Are there restaurants at or near Aloft Playa Del Carmen?
Yes, there's an on-site restaurant, Nook.
What's the area around Aloft Playa Del Carmen like?
Aloft Playa Del Carmen is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Central Square.

Reviews

9.8

Exceptional

10.0/10

Cleanliness

9.1/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Value!
Brand new hotel, great location, nice amenities, infinity pool with bar and music during the day, giant supermarket below the hotel that has everything you could ever need…highly recommend it based on value
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great, friendly and attentive staff. The location is right in Midtown and close to everything like food, shopping and the beach. Fabulous view from the rooftop pool and bar. I enjoyed my stay.
Mike, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente opcion en Playa
Realice un viaje de trabajo la ubicación es perfecta cerca de la quinta avenida con muchas opciones para comer y distraerse. El hotel es nuevo asi que todo esta en excelente condiciones
Fernando, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Nuevo hotel excelente diseño
Buen hotel nuevo , le falta madurar
Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcelo, 3-night trip
Verified Hotels.com guest review