City Partner Hotel Holländer Hof, Heidelberg

Location and ambiance of the hotel are outstanding. Service is so-so, i.e. You will pay for a cup of coffee in the lobby or a bag of tea. Some front desk attendants were friendly and some were not. Overall, we enjoyed the place and would recommend it.

Friendly front desk. Very helpful. English was easily understood. Would definitely recommend

Prepare to give up a lot of personal information and security to stay at this property. Not only do you have to give more information to the front desk staff than at any other property that we have stayed at in Germany, but they require you to leave your room key with them each time you leave the hotel. Add in a gereral air of pompousness from the staff, and it leaves a bad feeing.

The location of the hotel was very close to the old part of the city which was very convenient. Good breakfast although not included with the room. Otherwise I would recommend this hotel!

The hotel is ideally located for walking the old town of Heidelberg. You have a perfect location by the Neckar River and the Old Bridge. The reception service is very good and helpful with everything. Our bathroom was small and the room is not large either, but adequate. Hotel parking was okay---you can unload baggage directly in front of the hotel and then you parking in the P12 lot which is not a bad walk from the hotel. Plus the hotel gives you a voucher for reduced daily parking fares at that lot (8 euros per night). We would stay at this hotel again. Our only complaints were that the room got too hot at night and we were unable to adjust the heat in our room (we were there in January and it was quite cold outside); and that on the weekend nights, there was a lot of noise outside the hotel due to late-night party folks. A big plus for this hotel was the Restaurant adjoining the hotel, Wirtshaus zum Spreisel! This restaurant is not a part of the hotel, it is family-owned. The husband chef is German and the wife Maria is Greek and the food is outstanding!! Their German dishes were the best we had on our whole trip, and Maria made us a Greek salad that was the best we've ever had!! She is a very nice person and made our visits (we only ate there after we discovered it!) happy and welcomed.