Alnacir, Faro

Would not let me cancel 4 days in advance of stay due to my wife being in hospital and charged the full 8 days

I come from a country that has a 17 to 1 exchange rate. If I miss my flight on Friday this will cost me about 1200 euro R 20 000 this is not extra hotel cost etc and all the other costs. So disappointed in the staff at this hotel.

How one person can mess up your perfect holiday in Portugal. I left my passport at Hotel Alnacir in Faro Portugal by mistake. They already had it in their possession why did they make contact to say we left it behind. What the purpose of filling in all the forums ???? I contacted the guys behind the desk and arranged with them to have it sent to my next stay. After two days they still didn’t post it. After phoning a 100 times the guy said it’s not his problem. My flight is booked for a Friday back to South Africa today is Wednesday he only posted the passports at 13 30 and on normal post not even express. Thursday is a public holiday. My question to him was, if he or his kids were in my country and I just said sorry it’s not my fault and just did so little to help another human in such need of help what would he do ......... It’s a disgrace that one human can do such a little for another. I guess it’s a lesson ...... So disappointed!!!!!!!!!

.Service good, staff were friendly and the room was clean.

Good clean friendly hotel. Disappointed there was no fridge or safe in room, particularly as there was last year at similar booking

Although it was a bit of a hike to the old walled city, we were able to get a great map from the Information Centre there. We found that there were several excellent restaurants within a couple of blocks and the streets were quiet and safe. We will stay here again when we return to Faro.

A good basic hotel. Nothing wrong with it, but nothing to rave about either - so good 3* value. Close (easy 10 min walk) to the old town, restaurants and marina. View was of the sports centre - if that's yr bag..., lifts are tiny, breakfast was adequate, front desk was "OK". Easy parking outside hotel.

Booked as a last minute due to flight cancellation. Wouldn’t go back, poor quality and very dated, heavy smell of cigarettes, bathroom was tiny and beds were horrible!!!!

lovely little basic hotel 5 minutes walk to central faro. walls very thin in room so can get noisy in the middle of the night. nice breakfast

Very helpful staff.