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Eden am Zoo, Berlin

3 stars
Uhlandstrasse 184BerlinBE10623Germany, 800-491-6126
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Good3.0 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
89See all 89 Hotels.com reviews
From 92 reviewsTripAdvisor Traveller Rating

Eden am Zoo, Berlin

Hotel Info: 866-539-8117

from $55
  • Double Room
  • Comfort Single Room
  • Single Room, Shared Bathroom
  • Family Room
  • Family Room
  • Family Room
  • Triple Room, Private Bathroom
  • Triple Room, Private Bathroom

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Other information

  • Resort fee included

Also known as

  • am Zoo
  • Eden am
  • Eden am Zoo
  • Eden am Zoo Berlin
  • Eden am Zoo Hotel
  • Eden am Zoo Hotel Berlin

Policies

Special policies apply for 3rd-party reservations when the credit card owner is not present at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-in between 10 PM and midnight can be arranged for an extra charge of EUR 25

Rollaway beds are available for EUR 18.00 per night

Buffet breakfast is offered for an extra charge of EUR 7,40 for adults and EUR 4,50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1

In the room

Home comforts
  • Iron/ironing board
Be entertained
  • TV
Stay connected
  • Free newspaper
  • Free WiFi

Eden am Zoo, Berlin’s small print

Also known as

  • am Zoo
  • Eden am
  • Eden am Zoo
  • Eden am Zoo Berlin
  • Eden am Zoo Hotel
  • Eden am Zoo Hotel Berlin

Policies

Special policies apply for 3rd-party reservations when the credit card owner is not present at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-in between 10 PM and midnight can be arranged for an extra charge of EUR 25

Rollaway beds are available for EUR 18.00 per night

Buffet breakfast is offered for an extra charge of EUR 7,40 for adults and EUR 4,50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 89 reviews

Eden am Zoo, Berlin
Fair2.0 / 5
Room for improvement
Beds: comfortable, slept very well Street noise: loud street maintenance one night of our stay, was hard to fall asleep Location: about a 10-15 minute walk to the metro. Wifi: not available on the floor we were staying, but spotty in the lobby breakfast: cheap Bathroom: This is the issue that impacted our stay the most. The shower could not drain, nor did the toilet flush. Maintenance came the next morning and worked very hard to fix it. That night during my shower, (which only lasted about 90 seconds) the water heater flooded the bathroom. We had to use a bathroom down the hall (not a big deal, just an unexpected inconvenience) and the three of us were offered a shower in a vacant room. We wish we could have been relocated, but the hotel was full (minus this vacant room). The next day, again, our bathroom was maintenanced to no avail. We were given a different shower on another floor, which did not drain either. We were then given a fourth shower. Finally, it was time to leave. We asked for a discounted price for the inconvenience and the compromise was a €6 breakfast for two. The staff was friendly and tried to remedy the issue as best as possible, but I would never stay here again.
3 night family trip
Eden am Zoo, Berlin
Fair2.0 / 5
Improve WIFI CONNECTIONS
Wifi connection very poor. Communication issue,staff sounds friendly but not able to assist with simple request. Our room was on 3rd floor and no elevator or someone to help with our bags
2 night family trip
Eden am Zoo, Berlin
Excellent4.0 / 5
It was a little hard to find. close walking to the bus and metro. plenty of resturants and shopping in all in a few minutes of walking. the place was old but added character to the place, breakfast was great. the bathroom plumbing was terrible. whenever you would run water or flush the toilet the pipes were so loud in the room.
Family trip
Eden am Zoo, Berlin
Excellent4.0 / 5
Good for a quick stop
We were driving from Munich to Poland and this is where we broke our trip up. 4 kids and me and hubby. Great for lots of people. Not super updated. Both bed side lamps were burned out or missing a light bulb. The pump to drain the water in the bathroom (for the toilet and shower) was very loud. And don't flush anything. Even toilet paper. Or it will Ka-put the system. Man speeds some English and russin. Lady speaks no English. We did the parking tag (€8) for a spot on the street. Breakfast was good. Rolls with assorted cheese and salami. Yogurt. Tomatoes and cucumbers. 2 different cereals. Hot drinks. Not a bad place for a quick sleep and a low rate.
1 night business trip
Eden am Zoo, Berlin
Fair2.0 / 5
Good enough for the price
Staff friendly and helpful. My room very small and poky, but bed OK. The free Wi FI did not work in the rooms (but we were told it would not). We were allowed to use the breakfast room (the is no lobby)The is no elevator My room was three floors up, but that could have been worse as there is a further floor. Good enough for the price
14 night trip

See all reviews

Eden am Zoo, Berlin

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