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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Arthotel ANA Gala

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
Viriotgasse 5, Vienna, Vienna, 1090, Austria

Upscale hotel within easy reach of University of Vienna
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Austria may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • What a steal of of deal! Checked in after 2:30 and never had better service. The staff…Nov 18, 2019
  • If I have to describe this hotel in one sentence: absolutely awful staffs but hotel…Nov 16, 2019

Arthotel ANA Gala

from $45
  • Classic Room
  • Family Suite
  • Classic Room (with Couch)

What’s around Arthotel ANA Gala

Landmarks

  • In Alsergrund
  • Spanish Riding School - 37 min walk
  • Hofburg Imperial Palace - 38 min walk
  • St. Stephen's Cathedral - 39 min walk
  • Stephansplatz - 39 min walk
  • Albertina - 42 min walk
  • Vienna State Opera - 43 min walk
  • University of Vienna - 29 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 30 min drive
  • Vienna Franz-Josefs-Station - 11 min walk
  • Vienna Heiligenstadt Station - 30 min walk
  • Wien Mitte Station - 6 min drive
  • Nussdorfer Street U-Bahn - 4 min walk
  • Franz Josefs S-Bahn - 8 min walk
  • Spittelau U-Bahn - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:30 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Austria may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from noon - 8:30 PM. Guests will receive an access code.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle*

Parking

  • Self parking* on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
Languages Spoken
  • English
  • French
  • German
  • Hungarian
  • Romanian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Arthotel ANA Gala’s small print

Also known as

  • Arthotel ANA Gala Hotel Vienna
  • Arthotel ANA Gala Hotel
  • Arthotel ANA Gala Vienna
  • Arthotel ANA Gala Hotel Vienna
  • Arkadenhof Hotel
  • Arkadenhof Vienna
  • Arthotel ANA Gala Hotel
  • Hotel Arkadenhof Vienna
  • Arkadenhof Hotel Vienna
  • Arthotel ANA Gala Vienna

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs EUR 15 per night

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 9 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arthotel ANA Gala

  • Does Arthotel ANA Gala offer free cancellation for a full refund?
    Yes, Arthotel ANA Gala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Arthotel ANA Gala?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Arthotel ANA Gala?
    Yes. Self parking costs EUR 15 per night. Parking spots may be limited.
  • Are pets allowed at Arthotel ANA Gala?
    Yes, pets are welcome. There's a charge of EUR 9 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Arthotel ANA Gala?
    You can check in from 2:30 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Arthotel ANA Gala?
    Yes. Nearby restaurants include Bio-Pizzeria & Ristorante „VERO“ (3-min walk), Latte Grande (4-min walk), and Jasmin Al Sham (4-min walk).
  • Is airport shuttle service offered by Arthotel ANA Gala?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Arthotel ANA Gala?
    No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

Recent reviews

Very Good 8.4 From 199 reviews

Exceptional 10.0
The hotel is located on a small quiet road, the economy room was great. Breakfast was ok too. Location suited my needs
ssilagi, us2 night family trip
Exceptional 10.0
Very good: clean, and safe, free coffee and nice tea all day long.
us3 night family trip
Poor 2.0
VERY dissatisfied
Upon booking the pictures are very deceiving. The hotel looked nothing like the pictures advertised on arrival. Outdated, dirty furniture. Was embarrassed to bring my family here to see the condition it was in. The room was stuffy, hot, dirty, outdated, subpar, and NOT a 4-star as advertised. Absolutely disgusting. The only reason why we stayed is because we were traveling for 12 hours that day and got in closer to midnight. We had absolutely NO choice but to stay. When confronting the concierge regarding temperature of the room. They told us “housekeeping will take at look at it “. That was at 1am upon checking in. Next morning after we had fallen asleep NO ONE EVER came to look. We mentioned something AGAIN in the morning. NO ONE EVER CAME. absolutely disappointing after using our free night on this place. What a huge disappointment!! Will think twice about booking with hotels.com after that!
Amanda, us1 night family trip
Very Good 8.0
We spend close to 2 weeks at this hotel and enjoyed the friendly staff, the location, safe surroundings, and free coffee/etc 25/7.
Yvonne, us13 night family trip
Very Good 8.0
Nicely located hotel
This hotel is nicely located in a quiet street with nearby transport options to go anywhere in the city. Didn't bring a car but looking around it seemed a fairly easy parking location also. Staff was a mix between very helpful and some that where there to do the basics. Room wifi was ok and the room itself was nice. Breakfast was average but with all I usually eat in a hotel stay. Recommended.
Sandro, us3 night romance trip
Very Good 8.0
I loved the bathroom. 502 room awful view and I supposedly paid extra for the last floor and good view!
us1 night family trip
Very Good 8.0
Nearby public transportation. Nice rooms. Good breakfast
us3 night family trip
Very Good 8.0
The property is very well located, about five hundred meters from U4 Metro line, Spittelau stop. The hotel is very well kept as concerns construction state and general design. The room was very comfortable .Service and staff very good also. Breakfast was fair and breakfast place was excellent. There was only a small problem with the design of the place where coffee and juice machines were located.
Cristina&Oscar, us3 night trip
Very Good 8.0
Hotel is good. Parking is a problem. On booking confirmation there was nowhere mentioned that parking costs euro 15/- per day. And that too they had only 8 parking spots for 43 rooms. The receptionist never told us the price only said that space is reserved for some other guest and we were on waitlist. Finally did get a space but were surprised on check out when we had to pay.
Suresh, us3 night trip with friends
Exceptional 10.0
nice hotel.
jenny, us3 night trip

Arthotel ANA Gala