All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Plaza Mayor, Madrid

2 stars
C/ Atocha, 2MadridMadrid28012Spain, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.9 / 5
Location
Great location
Service
Fantastic service
Value
Best value for money
Breakfast
Breakfast is average
217See all 217 Hotels.com reviews
From 706 reviewsTripAdvisor Traveller Rating

Hotel Plaza Mayor, Madrid

Hotel Info: 866-539-8117

from $56
  • Superior Twin Room, Non Smoking
  • Standard Double Room, 1 Double Bed, Non Smoking
  • Superior Double Room, 1 Double Bed, Non Smoking
  • Single Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Triple Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 1 PM-5:30 AM
  • Check-out time is noon
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property within 24 hours of making the reservation to complete the booking process. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Mayor Plaza
  • Plaza Mayor Hotel
  • Plaza Mayor Hotel Madrid
  • Hotel Plaza Mayor Madrid
  • Hotel Plaza Mayor

Policies

Nonrefundable rates will be charged immediately to the credit card used at time of booking and will not be refunded under any circumstances.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In the hotel

Food and drink
  • Continental breakfast (surcharge)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Hair dryer (on request)
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Plaza Mayor, Madrid’s small print

Also known as

  • Mayor Plaza
  • Plaza Mayor Hotel
  • Plaza Mayor Hotel Madrid
  • Hotel Plaza Mayor Madrid
  • Hotel Plaza Mayor

Policies

Nonrefundable rates will be charged immediately to the credit card used at time of booking and will not be refunded under any circumstances.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 217 reviews

Hotel Plaza Mayor, Madrid
Fair2.0 / 5
horrible service staff
My wife struggle with a piece of luggage up the stairs next to the check-in counter and staff made no attempt to help her. I was carrying two cases myself. They did not let us use the front counter phone for a local call. Etc, etc, etc.
3 night romance trip
Hotel Plaza Mayor, Madrid
Excellent4.0 / 5
Very nice budget hotel
Very reasonable price. Small hotel. Friendly and helpful.
3 night trip
Hotel Plaza Mayor, Madrid
Outstanding5.0 / 5
great deal next to Plaza Mayor
Great stay right across the street from the Plaza Mayor. Room was very clean and a good size with a desk and safe. There is an elevator and bar. For 7.50 you can have breakfast buffet including coffee, milk, eggs, bacon, sausage, cereals, fruits, yogurt, croissants, bread, cheese, jams, etc. It's a good deal. It's also right next to a small grocery store and a short walk to the Latin quarter where the best tapas are said to be. Also a short walk to Plaza del Sol and other tourist sights. Lady at the front desk was super nice, I felt very welcome. Would not hesitate to stay here again.
4 night family trip
Hotel Plaza Mayor, Madrid
Good3.0 / 5
The best thing this hotel has is the location--few steps to Plaza Mayor. The bed was really bad--extremly hard, felt almost like a piece of wood with very thing padding--really uncomfortable. And so was the shower--very small.
4 night romance trip
Hotel Plaza Mayor, Madrid
Poor1.0 / 5
Last time there
We have been four times in this smal hotel for the last 12 yrs, and it is a shame that the services are coming from bad to worst and the prices are comming up They are not friendly people any more with their guest, and it looks to us that they have some attitude with their guest. This is the last time we stay there, and fortunaly there are a lot of better options including prices. Jose and Alejandra Romero San Diego, Ca
4 night family trip

See all reviews

Hotel Plaza Mayor, Madrid

Is the description of this hotel not correct? Tell us