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1 room, 2 adults

Hotel Plaza Mayor, Madrid

2-star2 stars
C/ Atocha, 2MadridMadrid28012Spain

Located steps from Plaza Mayor
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Bar and Beverages
Bar could improve
162See all 162 Hotels.com reviews
From 778 reviewsTripAdvisor Traveller Rating

Hotel Plaza Mayor, Madrid

from $69
  • Superior Double Room, 1 Double Bed, Non Smoking
  • Single Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Standard Double Room, 1 Double Bed, Non Smoking
  • Standard Twin Room, Non Smoking
  • Triple Room, Non Smoking

What’s around Hotel Plaza Mayor, Madrid

Landmarks

  • In Centro
  • Plaza Mayor - 3 min walk
  • Prado Museum - 16 min walk
  • Almudena Cathedral - 10 min walk
  • Royal Palace - 10 min walk
  • El Rastro - 10 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 15 min walk
  • Plaza de Espana - 16 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 27 min drive
  • Madrid Atocha Station - 21 min walk
  • Atocha Cercanías Station - 22 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Sol Station - 4 min walk
  • Tirso de Molina Station - 4 min walk
  • Opera Station - 7 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 1 PM-5:30 AM
  • Check-out time is noon
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property within 24 hours of making the reservation to complete the booking process. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast (surcharge)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Hair dryer (on request)
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Plaza Mayor, Madrid’s small print

Also known as

  • Mayor Plaza
  • Plaza Mayor Hotel
  • Plaza Mayor Hotel Madrid
  • Hotel Plaza Mayor Madrid
  • Hotel Plaza Mayor

Policies

Nonrefundable rates will be charged immediately to the credit card used at time of booking and will not be refunded under any circumstances.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 162 reviews

Hotel Plaza Mayor, Madrid
Very Good8.0
Best location! Hotel was newly remodeled, clean, and easy check in. Staff are courteous.
Princinella, us2 night trip
Hotel Plaza Mayor, Madrid
Good6.0
Excellent location close to all great attractions. Room was too small, breakfast not included. But you can purchase breakfast, which was overpriced. Had a mixup upon checking in I was charged $50 dollars more, according to front desk i was told that I had not requested 2 guests. This was completely inacurate. Very upset!!! Overall the stay was just ok. Plan on going back to Madrid. But Will choose different hotel.
Gustavo, us2 night trip
Hotel Plaza Mayor, Madrid
Very Good8.0
Perfect location! We didn’t use the metro but the Puerto del Sol station is close. There’s a nice wine and chocolate bar in the lobby with great prices!
Sheila, us4 night trip
Hotel Plaza Mayor, Madrid
Exceptional10.0
Madrid at it best
We had stayed at the Plaza Major hotel several years ago and loved the location and the facility. Our current visit was equally enjoyable and we appreciated the upgrade done since our last visit and love the energy of Plaza Mayor and surrounding area. Great tapas bars and restaurants right nest door and location is an easy walk to the Prado and other Madrid sites.
david, us4 night trip
Hotel Plaza Mayor, Madrid
Poor2.0
This place is the worst. Don’t stay here.
We stayed in room 306. Immediately when we walked in, the bay windows were opened to air the room out. The room smelled legitimately like body odor with stale and moist bedsheets. The room was as unwelcoming as you could imagine. When I spoke with the front desk, there were no other rooms available and only one employee who questioned why anyone would ever complain about the room smell, and that nobody ever complained about that room in 8 years. The smell of moist BO and a musty room was akin to someone who literally laid on top of the two paired twin beds and sweated out a full alcohol withdrawal episode and then left. It was not tolerable and we left after we ate dinner at a nearby restaurant. I discussed this with the front desk and the man basically shrugged and handed me a spray bottle of some unidentified scent (see photo). He did not offer a refund because it was booked through this site. I would not recommend this place to anyone. I do want a refund but I don’t know if this will be possible.
Michael, us2 night trip

See all reviews

Hotel Plaza Mayor, Madrid

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