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Hotel Helios, Playa de Palma

3 stars3 stars
Carrer de la Carabela, 7Playa de PalmaMallorca07610Spain, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
330See all 330 Hotels.com reviews
From 814 reviewsTripAdvisor Traveller Rating

Hotel Helios, Playa de Palma

Hotel Info: 866-539-8117

from $70
  • Double or Twin Room (Extra Bed)
  • Double Room Single Use
  • Triple Room (3 adults)
  • Superior Double or Twin Room, Pool View (2 adults + 1 Child)
  • Double or Twin Room, Pool View (Extra Bed )
  • Double Room Single Use, Pool View
  • Double or Twin Room, Pool View (2 adults + 1 Child)
  • Triple Room (2 adults and 1 child)
  • Superior Double or Twin Room, Pool View
  • Double or Twin Room
  • Superior Double or Twin Room
  • Double or Twin Room, Pool View
  • Family Room (2 adults + 2 Child)
  • Superior Double or Twin Room (2 adults + 1 Child)
  • Double or Twin Room, Pool View
  • Double Room
  • Single Room
  • Double Room Single Use, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Breakfast is offered for an extra charge of EUR 8 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor pool
  • Playground on site
  • Bicycle rentals nearby
  • Children's pool
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Helios, Playa de Palma’s small print

Also known as

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Breakfast is offered for an extra charge of EUR 8 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 330 reviews

Hotel Helios, Playa de Palma
Good3.0 / 5
Experience
Got first charged by the hotel although I had already paid room ( meaning I paid twice for room), the receptionist lady insisted to charge. I finally called hotel.com to sort issue out and managed to get refund back from the hotel. The lady from hotel.com I spoke to wasn't much cooperative! I also happened to be given a dirty room (unchanged linens and towels) looks room was being already occupied. The receptionist lady finally gave me another room. Half board buffet was much disgusting (food was tasteless and of much poor quality), do not recommend at all. Breakfast buffet was ok.
1 night trip
Hotel Helios, Playa de Palma
Outstanding5.0 / 5
I will definitely return
This is my second stay in this hotel and I really like it. Check in and out is very simple. Free parking is great...unless all the spots are already taken. Breakfast is very good too....a huge buffet with tons of options!!! Delicious! The room is very clean and the bathroom very modern as well. The only minus is the toilet is only behind a sliding closet door so it does not provide much privacy at all. The wifi isn't too bad since it's free, but can be a little wonky at times. The location of the hotel is good--only a 5-10 minute drive from the Palma airport. It is also located a block away from the beach so I was able to park my car and do a lot of walking to restaurants, stores, and the water. Great stay and great price!
2 night family trip
Hotel Helios, Playa de Palma
Good3.0 / 5
Sleeping in a hot room.
They advertise air conditioning, then told us after we complained about how hot it was in the room that they don't turn the a/c on until May. Wifi is a joke. Shower sprays water onto the bathroom floor.
2 night romance trip
Hotel Helios, Playa de Palma
Excellent4.0 / 5
Value for money hotel
Decent hotel good value for money, room pretty good, (just wish they and other Spanish hotels had double beds.) Food excellent and well presented with lots of choice. Staff helpful and friendly. Outside pool was roped off which seemed a shame but was open on the last two days so it may have been a date thing. I braved the water cant make up my mind if it was slightly heated or just warmer then the sea. I would pay extra for a decent heated outside pool so maybe food for thought for the owners. Location may not suit everyone because its near the airport but that doesn't bother me. I also liked the seafront and beach in that area of Palma. Overall a good hotel. Overall a very enjoyable stay
6 night romance trip
Hotel Helios, Playa de Palma
Outstanding5.0 / 5
Spoiled by the building work next door
Building works on the hotel next door were very noisy and dusty. The view from my room 555 was of a filthy ally way and about 100 builders using power drills and saws from 8.15 in the morning til 5 at night. Skip full of debris with a chute from the top floor where the rubble was poured down was extremely noisy.
2 night trip

See all reviews

Hotel Helios, Playa de Palma

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