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Helios Mallorca Hotel & Apartments
3-star hotel in Palma de Mallorca with outdoor pool and indoor pool
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Helios Mallorca Hotel & Apartments
Photo gallery for Helios Mallorca Hotel & Apartments
Overview of Helios Mallorca Hotel & Apartments
9.2 out of 10 Superb
9.2/10 Superb
Property highlights
- Pool
- Spa
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Carrer de la Carabela, 7, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
Main amenities
- Daily housekeeping
- Near the beach
- Restaurants and bar/lounge
- Indoor pool and outdoor pool
- Breakfast available
- Sauna
- Self parking
- Pool bar
- Spa services
- Massage/treatment rooms
- Terrace
- 24-hour front desk
Feel at home
- Playground on site
- Fridge
- Private bathroom
- Cable/satellite TV service
- Garden
- Terrace
Room options
View all photos for Double Room Single Use, Balcony
Double Room Single Use, Balcony
View all photos for Double Room Single Use, Balcony, Pool View
Double Room Single Use, Balcony, Pool View
View all photos for Double or Twin Room, Balcony
Double or Twin Room, Balcony
View all photos for Family Room, Balcony (2 Adults + 2 Children)
Family Room, Balcony (2 Adults + 2 Children)
View all photos for Double or Twin Room, Balcony, Pool View
Double or Twin Room, Balcony, Pool View
View all photos for Apartment, 1 Bedroom, Balcony (2 adults)
Apartment, 1 Bedroom, Balcony (2 adults)
View all photos for Premium Room, Balcony, Pool View
Premium Room, Balcony, Pool View
View all photos for Apartment, 1 Bedroom, Balcony (3 adults)
Apartment, 1 Bedroom, Balcony (3 adults)
View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)
Apartment, 1 Bedroom, Balcony (2 adults + 1 child)
View all photos for Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
View all photos for Single Room, Balcony, Pool View
Single Room, Balcony, Pool View
View all photos for Single Room, Balcony
Single Room, Balcony
View all photos for Economy Room, Balcony (2 adults)
Economy Room, Balcony (2 adults)
About this area
What's nearby
- In Can Pastilla
- Playa de Palma - 1 min drive
- El Arenal Beach - 11 min drive
- Paseo Maritime - 8 min drive
- Plaza Espana - 9 min drive
- Plaza Mayor de Palma - 9 min drive
- Cathedral of Santa Maria of Palma - 14 min drive
- Porto Pi Centro Comercial - 13 min drive
- Port of Palma de Mallorca - 14 min drive
- Bellver Castle - 14 min drive
- Cala Mayor Beach - 19 min drive
Getting around
Restaurants
- Il gamberetto di palma - 5 min walk
- Ricky's Cafe Bistro - 3 min walk
- Purobeach Palma - 18 min walk
- L'artista Pizzeria Napoletana - 8 min walk
- Sa Barca Restaurante Marisqueria - 10 min walk
About this property
Helios Mallorca Hotel & Apartments
Languages
Catalan, Dutch, English, French, German, Polish, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 305 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Express check-out available
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (EUR 10 per day)
- Electric vehicle charging point on site
- Free off-site parking nearby
- Street parking available
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Snack bar/deli
Travelling with children
- Playground
What to do
- Bike tour information
- Beach nearby
- Bike rentals nearby
Working away
- Meeting room
Services
- 24-hour front desk
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Bike repair services
- Bike cleaning
- Bike storage
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- An outdoor pool
- An indoor pool
- Bike parking
- Spa services
- Sauna
- Massage/treatment rooms
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Wheelchairs available on site
Room amenities
Be entertained
- LCD television
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
Sleep well
- Bed sheets provided
What to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Shower only
- Eco-friendly toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Fridge
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Bulk dispenser for toiletries
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
- Late checkout can be arranged for an extra charge
Children & extra beds
- Cots/infant beds are available for EUR 6.0 per night
Parking
- Self-parking costs EUR 10 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Policies
This property uses wind, solar and geothermal energy.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Helios Playa de Palma
Helios Playa de Palma
Helios Mallorca Hotel Apartments Playa de Palma
Helios Mallorca Hotel Apartments
Helios Mallorca Playa de Palma
Helios Mallorca
Helios Mallorca & Apartments
Helios Mallorca Hotel Apartments
Helios Mallorca Hotel & Apartments Hotel
Helios Mallorca Hotel & Apartments Palma de Mallorca
Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca