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All properties in Palma de Mallorca, Balearic Islands, Spain

Helios Mallorca Hotel & Apartments

3-star hotel with outdoor pool, near Playa de Palma

  • Free WiFi and free parking
From
$60

Property renovations and closures

  • This property is closed from October 12 2020 to June 2 2021 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Poolside Bar
  • Indoor Pool
  • Pool
Pool. Image 1 of 52
1 / 52Pool
8.8.Fabulous.
  • The pool is quite small and closes at 8 pm, which makes absolutely no sense. There are…

    Aug 13, 2020

  • Friendly hotel staff. Wonderful breakfast. Good location close to airport

    Feb 29, 2020

See all 1,114 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Can Pastilla
  • Playa de Palma - 2 min walk
  • Platja de Can Pastilla - 4 min walk
  • Platja d'Or - 10 min walk
  • Cala Estancia - 13 min walk
  • La Porciuncula Church - 39 min walk
This property is closed from October 12 2020 to June 2 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Pool View
  • Double or Twin Room, Balcony
  • Double or Twin Room, Balcony, Pool View
  • Double or Twin Room, Balcony, Pool View (Extra Bed )
  • Double or Twin Room, Balcony (Extra Bed)
  • Family Room, Balcony (2 Adults 2 Child)
  • Apartment, 1 Bedroom, Balcony (2 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 1 children)
  • Apartment, 1 Bedroom, Balcony (3 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
  • Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
  • Single Room, Balcony, Pool View
  • Economy Room, Balcony (2 adults)
  • Single Room, Balcony
  • Premium Room, Balcony, Pool View

Location

  • In Can Pastilla
  • Playa de Palma - 2 min walk
  • Platja de Can Pastilla - 4 min walk

What’s around

Landmarks

  • In Can Pastilla
  • Playa de Palma - 2 min walk
  • Platja de Can Pastilla - 4 min walk
  • Platja d'Or - 10 min walk
  • Cala Estancia - 13 min walk
  • La Porciuncula Church - 39 min walk
  • Forestal park - 39 min walk
  • FAN Mallorca Shopping - 43 min walk
  • El Arenal Beach - 2.6 mi / 4.2 km
  • Port of El Arenal - 3.1 mi / 5 km
  • Playa Ciudad Jardín - 2.5 mi / 4 km

Getting around

  • Palma de Mallorca Airport (PMI) - 9 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Marratxi Pont d Inca Nou Station - 11 min drive
  • Marratxi Poligon Station - 11 min drive

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

Small print

Also known as

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma
  • Hotel Helios Mallorca Playa de Palma
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca Hotel Apartments
  • Hotel Helios Mallorca

Optional extras

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property uses wind, solar, and geothermal energy.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Helios Mallorca Hotel & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from October 12 2020 to June 2 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ricky's (3-min walk), Dino (4-min walk), and Il Gamberetto di Palma (5-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (17-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Helios Mallorca Hotel & Apartments also has spa services and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Friendly staff, great breakfast and dinner, warm inside pool. We enjoyed it.

    4 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staffing was THE BEST,excelent customer service, and restaurant awsomee!

    ChristopherIriz, 3 night romance trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Terrific hotel Great stay, Great location. Close to airport and Palma

    Martin, 4 night trip, Nov 6, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Very nice and modern property. Diversity and good quality breakfast. I didn’t like the fact that you have to give cash deposit for pool towels, iron, etc. They should have another method to avoid people taking these stuff away; it is annoying to provide cash for it.

    Esteban, 2 night romance trip, Sep 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The experience at Helios Mallorca was great from the minute I arrived to check in. Staff was very friendly, room was good, bathroom okay. The shower/ tub was not it. I would recommend this property.

    1 night trip, Sep 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel near airport

    Stayed here the night before our flight from Palma. Hotel is updated and rooms were more spacious than other European hotels we have stayed in. Nice pool and indoor warm pool. Breakfast was great since we had to leave the hotel at 4am they have a continental self serve breakfast set up at 2am! Great to have secure parking too. About 10 min from the airport.

    Layne, 1 night trip with friends, Sep 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good place to stay close to the airport. Arriving late or leaving early it is very convenient. Not my style for "vacation" accommodations but definitely good choice for airport. Clean and easy.

    1 night romance trip, Sep 14, 2019

    Verified Travelocity guest review

  • 2.0.Poor

    The people at the bar were so good. But the Receptionist were nasty. They gave us a hard time since check in. It was a horrible experience overall

    Dee, 3 night family trip, Aug 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Convenient. Next to the airport. Good amenities and location

    1 night trip, Aug 9, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Okay

    Poor WiFi, 2 twin sized beds pushed together to make a king didn’t work too good, nice view of pool, nice breakfast

    3 night romance trip, Jul 28, 2019

    Verified Hotels.com guest review

See all 1,114 reviews