4/10 Fair
Apr 14, 2023
Frustrated but nice room
The location and size of the room were great.
The access to the room was another story. It sucked. Having to put codes into a restaurant door then walk thru the restaurant to get to your room Thant required another coded lock was frustrating. We went to dinner came back and the restaurant was closed, the one we have to walk thru to get to our room.
The customer service was great, I called and they walked me thru the steps to get back into my room. I would not stay here again due to the, for me , difficult access.
I would put in the code and it would start an alarm and stating access locked. Not the most welcoming message.
James
James, 1-night trip
Verified Hotels.com guest review