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Cais Urban Lodge

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Overview of Cais Urban Lodge

VIP Access

Cais Urban Lodge

4.0 star property
4-star hotel connected to a rail/subway station, within easy reach of Rossio Square
9.0 out of 10 Superb
9.0/10 Superb

27 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
The price is $145
Price available on 6/18/2023
Map
Rua do Ferragial 31A, Lisbon, 1200-182
Main amenities
  • Daily housekeeping
  • Self parking
  • Air conditioning
  • Multilingual staff
  • Concierge services
For families
  • Television
  • Daily housekeeping
  • Self parking (surcharge)
  • Free toiletries
  • Hair dryer

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Commerce Square - 7 min walk
  • Santa Justa Elevator - 9 min walk
  • Rossio Square - 11 min walk
  • Lisbon Cathedral - 12 min walk
  • Avenida da Liberdade - 15 min walk
  • Castle of São Jorge - 17 min walk
  • Marquis of Pombal Square - 28 min walk
  • Eduardo VII Park - 3 min drive
  • Gulbenkian Museum - 5 min drive
  • Campo Grande - 6 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 32 min drive
  • Cascais (CAT) - 35 min drive
  • Cais do Sodré Station - 5 min walk
  • Rossio Station - 12 min walk
  • Santos Station - 16 min walk
  • Rua de São Paulo Stop - 2 min walk
  • R. Vitor Cordon/R. Serpa Pin Stop - 3 min walk
  • Lg. Academia Nacional Belas AR Stop - 3 min walk

Restaurants

  • Sol e Pesca - 3 min walk
  • British Bar - 2 min walk
  • The Couch - 2 min walk
  • Pastelaria Zarzuela - 3 min walk
  • Liverpool - 3 min walk
Map

About this property

Cais Urban Lodge

At Cais Urban Lodge, you'll be just a 5-minute drive from Rossio Square and Castle of São Jorge. This upscale hotel is also within a short drive of Belém Tower and Lisbon Oceanarium. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), Bureau Veritas (3rd party expert - Global), and Ecolab (3rd party expert - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 7 days before arrival with check-in instructions and smart lock details; your host will greet you
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Secured onsite self parking (EUR 20 per day)

Other information

  • Smoke-free property

Property amenities

Services

  • Concierge services
  • Multilingual staff

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)

Sleep well

  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Housekeeping is available for an additional fee

Parking

  • Secured self parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • GBAC STAR Facility Accreditation (global expert)
  • Bureau Veritas (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • WELL Health-Safety Rating (IWBI)
  • COVID-19 Guidelines (WHO)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Frequently asked questions

Does Cais Urban Lodge offer free cancellation for a full refund?
Yes, Cais Urban Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cais Urban Lodge?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Cais Urban Lodge on Jun 18, 2023 start from $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cais Urban Lodge?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Cais Urban Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Cais Urban Lodge?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Cais Urban Lodge?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Cais Urban Lodge?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around Cais Urban Lodge like?
Cais Urban Lodge is in Lisbon Old Town, a short 2-minute walk from Rua de São Paulo Stop and 11 minutes' walk from Rossio Square.

Reviews

9.0

Superb

9.7/10

Cleanliness

8.7/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugo Gustavo, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not for me
Location great but room was smaller than the pictures. Note this is not a hotel so there’s no check in desk and that process was a pain - constantly getting chased for my whereabouts. Probably better places to stay in the vicinity
heather, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
This is not a hotel there is no reception only a man’s voice on what’s app. No place to leave luggage only in a left luggage unit nearby that gave a discount to their guests. The room was clean comfortable basic in a run down area close to the centre. A lot of restoration in the area.
Niall, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rafael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Zina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The layout for the room is interesting, but more addequate for young people. I believe the reservation said "breakfast included" ut it was no breakfast in the hotel.
Ernesto, 1-night family trip
Verified Expedia guest review

8/10 Very Good

GLEN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Right in the centre of old town
jasbir, 5-night romance trip
Verified Expedia guest review