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Hotel Puerta de Toledo, Madrid

3 stars
Glorieta Puerta de Toledo 4La Latina, MadridMadrid28005Spain, 800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Bar
Bar could improve
194See all 194 Hotels.com reviews
From 760 reviewsTripAdvisor Traveller Rating

Hotel Puerta de Toledo, Madrid

Hotel Info: 866-539-8117

from $52
  • Triple Room
  • Double Room
  • Single Room
  • Superior Double Room
  • Superior Double Room Single Use
  • Standard Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Also known as

  • Hotel Puerta de Toledo
  • Hotel Puerta de Toledo Madrid
  • Puerta de Toledo
  • Puerta de Toledo Madrid
  • Puerta De Toledo Hotel
  • Hotel Puerta Toledo
  • Puerta Toledo Madrid
  • Puerta Toledo
  • Hotel Puerta Toledo Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 18 per night

Rollaway beds are available for EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 10.00 for adults and EUR 10.00 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • One meeting room
  • Computer station
Services
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1968
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Sleep well
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This bar serves light fare only.

Hotel Puerta de Toledo, Madrid’s small print

Also known as

  • Hotel Puerta de Toledo
  • Hotel Puerta de Toledo Madrid
  • Puerta de Toledo
  • Puerta de Toledo Madrid
  • Puerta De Toledo Hotel
  • Hotel Puerta Toledo
  • Puerta Toledo Madrid
  • Puerta Toledo
  • Hotel Puerta Toledo Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 18 per night

Rollaway beds are available for EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 10.00 for adults and EUR 10.00 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 194 reviews

Hotel Puerta de Toledo, Madrid
Excellent4.0 / 5
Great stay
Great location. Within walking distance to old town tapas bars and restaurants. Hop on Hop Off bus stop across street. Wonderfully helpful front desk staff and a very large breakfast selection.
2 night romance trip
Hotel Puerta de Toledo, Madrid
Good3.0 / 5
Too much noise
I went for a business trip, but I could not rest because the noise in the street was horrible. The beds were okay. The hotel needs to add more toiletries (body milk, good shampoo and conditioner...)
3 night business trip
Hotel Puerta de Toledo, Madrid
Excellent4.0 / 5
Nice room for short stay
Centrally located with great access to public transportation
1 night family trip
Hotel Puerta de Toledo, Madrid
Good3.0 / 5
Don't stay here
I stayed at this hotel for two days. It was my first time staying here despite being in Madrid several times, but it was a terrible mistake. When I checked in they didn't even ask and gave me a smoking room. When I asked to be changed, they refused because they were full. Luckily I was able to get a non-smoking room the next day but service was just horrible. Location is convenient and breakfast is good otherwise hotel is very old and not clean.
2 night trip
Hotel Puerta de Toledo, Madrid
Poor1.0 / 5
Don't bother...hostels are more comfortable.
The beds are EXTREMELY uncomfortable--the floor is a more comfortable bed than the actual bed. When we inquired at the front desk, reception rudely said that the mattresses are changed every two years and there is nothing they can do. There were no other rooms available. The room is in desperate need of updates. The restaurant that is a part of the hotel is HORRIBLE. We ordered drinks at the bar. One of our drinks sat at the bar even though the bartender said the server would bring the drink to the table. We had to get the drink. The sandwiches we ordered were cold--even though they were to be hot. The bread was overcooked. The steak was overcooked--likely re-heated. Disgusting. For a three star hotel, this is unacceptable. A hostel would have been a better choice...even if it meant sharing a room with ten people. We will not stay again. The location is good and is only about fifteen minutes walking from Plaza Mayor. The surrounding neighborhood has a lot of bars and stores.
3 night family trip

See all reviews

Hotel Puerta de Toledo, Madrid

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